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The Hamilton Company
- Apartments
- Allston, MA
About this business
Location details
39 Brighton Ave, Allston, MA, 02134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had issues with a mouse in our apartment and after a few calls we had maintenance guy to fix the problem by closing the cracks and holes on the wall. Nate, the maintenance personnel was very helpful and did a great job.
I had been looking for an apartment for months. Every time I called about an apartment that looked good I was told it was leased. I called the Hamilton Company and they showed me a great apartment the first day. Even though I was a student without any credit history I was approved the next day. My friends say I have the nicest apartment in Allston. The only negative thing I can say is that they need to work with their receptionist. She needs to be more friendly and not so abrupt. I would definitely use them again and ... read more
I had been looking for an apartment for months. Every time I called about an apartment that looked good I was told it was leased. I called the Hamilton Company and they showed me a great apartment the first day. Even though I was a student without any credit history I was approved the next day. My friends say I have the nicest apartment in Allston. The only negative thing I can say is that they need to work with their receptionist. She needs to be more friendly and not so abrupt. I would definitely use them again and ... read more
Despite many of the negative reviews here for the Hamilton Company, I really have no complaints. I have lived here for a year and of course it is Allston and it doesnt have the greatest apartment building in Boston, but they are much neater and more maintained than most of the apartments that I have been to in Allston. I have seen maybe 2 small roaches the entire time I was here, and other than that no bugs at all. Building is relatively quiet and I have enjoyed it and wouldnt be moving if I hadnt gotten a job in DC next yea... read more
Despite many of the negative reviews here for the Hamilton Company, I really have no complaints. I have lived here for a year and of course it is Allston and it doesnt have the greatest apartment building in Boston, but they are much neater and more maintained than most of the apartments that I have been to in Allston. I have seen maybe 2 small roaches the entire time I was here, and other than that no bugs at all. Building is relatively quiet and I have enjoyed it and wouldnt be moving if I hadnt gotten a job in DC next yea... read more
Wish I had more positive things to say, but I echo the greater than 80% 1 star reviews here. Do not rent with them. Lived next to an apartment with ... 6 people in it (3 screaming children plus one crying baby) - an unfair detriment to my quality of life. I'll let the Massachusetts Housing Authorities take over from there. The Hamilton Company were dishonest about the situation. First they told me I didn't know if they live there or were just guests, so I asked my neighbors and confirmed that they live there. Then the Hamilt... read more
Business response:
Darwin, This is very disappointing to hear as were nothing but communicative and honest with you throughout our several correspondences. You yourself lived in a Studio unit; the unit you complained about was not a Studio apartment and there was never “overcrowding” in the unit. Before these tenants ever had any visitors stay with them, we received complaints from you where you expressed things about your neighbors that frankly don’t align with our values. Nevertheless, when you inquired about wanting to move out early, we ... read more
Update: To respond: 1. Your claim: Our staff reviewed ...come to your unit to evaluate your complaints. Answer: We have contacted the Hamilton company on a weekly basis since the end of August regarding the ongoing issues, particularly with the hot water tank. Despite our repeated efforts, our repair requests were ignored, these problems remain unresolved. Out of frustration and necessity, we were compelled to file complaints with the city in October. The city inspector has confirmed that these issues persist and has request... read more
Business response:
Hello BJ, Our staff reviewed all work orders and communications with you and your partner; we have been accommodating to every request you have made and gone above and beyond to remedy all the repairs requested. Our Management and Maintenance staff has been very communicative with you but despite us informing you that work orders and repairs were in progress, you still made complaints to the city and therefore had the inspector come to your unit to evaluate your complaints. This is your right to do so, but on the same note –... read more
My husband and I lived at 90 Gardner Street from 2021-2024. We moved out because the Hamilton Company raises rent significantly each year while providing nothing substantial in return, but also because each building and apartment space itself has a myriad of issues. If I could give zero stars I would. This company does well solely for two reasons: they own the majority of rentals in Boston, so you're most likely going to end up in one of their units at least once, and they thrive on the "churn and burn" turnover of thousands... read more
Business response:
Hi Leanne, I am truly sorry to hear that this was your experience as our resident for three years and I understand that at this point in time there is not much explanation I can provide to remedy what your experience was. All I can say is that we do take your feedback seriously and will absolutely be addressing these issues with Upper Management and our Maintenance department. I personally just began overseeing this property again as I did not have it in my oversight for the past several months, but prior to that I do recal... read more
Follow up at the end of my lease: I'm including pictures of the "superb" property that Sydny was throwing herself on the tracks for. As I said in my initial review, I will never live in an apartment complex again after my time here. The walls are paper thin which would be fine with quiet neighbors, however, mine were not. Additionally, I was under the impression it was a non-smoking building, but would frequently walk into the building and immediately smell cigarettes or weed. The property is not ADA accessible, so moving an... read more
Business response:
Hello Kristin, I am Sydny and I am your property manager for your apartment. I spoke with our Maintenance Staff and the building Super and I understand that you were working with a broker who rented you our apartment. I do understand it is frustrating that the keys did not initially work for your unit as this sometimes does occur with newly cut keys; when we were made aware of this, we communicated to your agent that we would re-cut the keys for them to provide to you but they did not want to come to our office to pick up re... read more
Frequently asked questions about The Hamilton Company
How is The Hamilton Company rated?
The Hamilton Company has a 1.7 star rating with 450 reviews.
When is The Hamilton Company open?
The Hamilton Company is closed now. It will open on Monday at 8:30 a.m.