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The Mattress Factory

4.9

About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

4929 Cottman Ave, Philadelphia, PA, 19135, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.9494 reviews
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Debby Z.'s profile image
Debby Z. 
on Birdeye

2 months ago

Dwight at the Cottman location was extremely helpful and informative. He’s true customer service and that’s hard to come by these days. FYI I bought my current mattresses at the same store many, many years ago and have referred some friends. Once they see the prices at competitors, they’re amazed at the price difference. I won’t go anywhere else! 

Business response:

Hi Debby, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Theresa Catlett A.'s profile image
Theresa Catlett A. 
on Birdeye

3 months ago

Great Great experience shopping for a mattress set with an adjustable bed frame. Bernie taught me a lot about picking out these items although I had done my research. Great deals and below my budget. Friendly and clean environment. I will be purchasing again soon for my guest bedroom. Thank you Bernie and Mattress Factory. 

Business response:

Hi Theresa, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Theresa C A.'s profile image
Theresa C A. 
on Birdeye

4 months ago

Customer service and pricing are outstanding. He answered all our questions and took the time for us to lay on several mattresses. Their inventory can’t be beat. I guarantee that you will be pleased if you are ever in need of a comfortable sleeping bed. 

Business response:

Hi Theresa, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Linda U.'s profile image
Linda U. 
on Birdeye

4 months ago

Dwight was my salesperson.. I had a great experience shopping at this location. Dwight was very professional, extremely patient and knowledgeable, no pressure at all, let me take my time. I called the Cottman Avenue store to speak to Dwight, and he is always so pleasant and beyond patient. I highly recommend Dwight and this location! Shout out to Bernie too. 

Business response:

Thank you Linda for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

James S.'s profile image
James S. 
on Birdeye

4 months ago

Dwight was fantastic and helped us select the mattress that would work for both of us. Highly recommend this store 

Business response:

Thank you James. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Bill G.'s profile image
Bill G. 
on Birdeye

4 months ago

Polite, helpful and knowledgeable salesman. Large selection of mattresses. 

Business response:

Hi Bill, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Kathleen G.'s profile image
Kathleen G. 
on Birdeye

4 months ago

I had a nice man by the name of bernie to helo me find the perfect mattress for me. I definitely did find the perfect mattress. I'm very happy with the service I received. 🙂 

Business response:

Hi Kathleen, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

James W.'s profile image
James W. 
on Birdeye

4 months ago

My experience was very pleasant. I enjoyed talking to Bernie and setting up my new mattress delivery very much. He was very professional, patient and kind. Highly recommended for anyone. Great job! 

Business response:

Thank you James for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Jennifer Van D.'s profile image
Jennifer Van D. 
on Birdeye

4 months ago

Bernie was awesome and very knowledgeable. I will definitely be back. Couldn’t beat the sale prices on Presidents Day either. 

Business response:

Thank you Jennifer. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 4.9 star rating with 494 reviews. 

When is The Mattress Factory open?

The Mattress Factory is closed now. It will open at 10:00 a.m.