The Mattress Factory

Name: The Mattress Factory
Address: 4929 Cottman Ave, Philadelphia, PA, 19135, US
Telephone: (215) 338-3900
Price range: $$
Rating: 4.9

4.9

★★

378 reviews

|Mattresses|Philadelphia, PA 19135 United States

4929 Cottman Ave, Philadelphia, PA 19135 United States

(215) 338-3900

https://www.themattressfactoryinc.com/store/1/n-e-philadelphia-mattress-store/

Closed now

About

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for public use. As we have for over 20 years, during good and challenging times, we will do everything we can to provide you with an exceptional experience. -- The Family Owned

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4.9

★★

378 reviews

5★330

4★17

3★5

2★0

1★0

26 reviews have no rating

Reviews(113)

Google Reviews(265)

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Quaddriah M. on Birdeye

★★

9 days ago

Excellent service and great pricing

Business Response:

Hi Quaddriah, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory

David T. on Birdeye

★★

a month ago

I was looking for a new mattress and called and went in to a few other places and really got the run around/car salesman attitude. Then I called and spoke to Dwight at Mattress Factory on Cottman Ave in Phila and felt very comfortable. I went in and he was really one of the best salesmen I've ever dealt with for any product. He didn't pressure me at all, took time to understand and listen to what I was looking for , and recommended a few choices all within my budget. He even suggested a few pieces that were less than what I was thinking of paying. I ended up getting a great mattress at a great price and he made it super easy including arranging delivery and payment. The store showroom itself was clean, bright and had a lot of options out to try and everything was in stock. I was VERY impressed and this was a completely different (and pleasant) experience VS the other places I looked at. I would HIGHLY recommend Dwight and Mattress Factory on Cottman Ave to anyone in the Phila area. David T

Business Response:

Thank you David for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory

Garline A. on Birdeye

★★

a month ago

Dwiant was very helpful,he explained to us the difference between the mattresses and the one that can be best for back pain and the ways we sleep.Thank

Business Response:

Thank you Garline. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory

Marlene O. on Birdeye

★★

a month ago

It was a good experience. The salesman was very personable and wasn’t pushy. I have already recommended him to 3 people

Business Response:

Hi Marlene, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory

Dana Whitmore review for The Mattress Factory

Dana Whitmore on Facebook

3 months ago

I went to 4 other stores and left each unsatisfied. I looked online but that was overwhelming and you don't know how the mattress will feel. So I Google mattress stores with good reviews and Mattress Factory came up and people were talking about sales man Bernie and how he will help you to find and understand mattress, and he is wonderful. I was able to get great mattress for a great price. I was happy to give them my hard earned money.

Business Response:

Thank you Dana for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory

Renée Pearl Cohen review for The Mattress Factory

Renée Pearl Cohen on Facebook

3 months ago

The Mattress Factory is a great locally owned shop for all your mattress needs. My whole family really enjoyed the process. All the staff was so helpful and there was never any pressure or rush to buy. My husband and I had to go at different times because of our schedules and they helped each one of us pick the best mattress for our needs. Bernie helped all of us find the perfect mattress at the Cottman Avenue location. My son found a new one too and loves it. My baby loved to roam the store it was like a giant maze for him which kept him occupied. Highly recommended!

Business Response:

Thank you Renée. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory

David Dlugosz review for The Mattress Factory

David Dlugosz on Facebook

3 months ago

great customer service. The salesman (Bernie) was patient and knowledgeable. I highly recommend The Mattress Factory as a locally owned business right here (on Cottman Ave) in Holmesburg. Buy from local businesses!

Business Response:

Hi David, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory

Joanne T. on Birdeye

★★

3 months ago

The sales associate, Dwight was extremely helpful and knowledgeable. I was there to buy 2 mattresses, one for my 97 year old Mom. Dwight did a great job helping us out. 5 stars!! I would go back here if I needed another mattress.

Business Response:

Thank you Joanne. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory

J Z. on Birdeye

★★

3 months ago

Great no pressure salesman

Business Response:

Hi J, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory