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The Money Source Inc.

4.9

About this business

We are a different kind of company. We speak a different language. We do business in a different way. And we’re on a mission to Grow Happiness. How do we do it? By believing in Pink Unicorns, and executing our daily work in a way that allows our customers to experience joydom. Those are the kinds of things that set us apart from everyone else. 

Location details

3138 E Elwood Street, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.91,149 reviews
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bobbyrjordan's profile image
bobbyrjordan 
3 years ago

No person or company is perfect but when you consistently strive to be perfect over years I think you can achieve being perfectly imperfect. TMS has done just that. My mortgage has been with them for years and from losing my job to going through a chapter 13 they have been not only helpful but extremely courteous every step of the way. I have worked with many of their employees over a 3-year challenge I went through and 100% of the people I worked with were extreme with their care for me. It still seems unreal to me having b... read more

Jack Links's profile image
Jack Links 
3 years ago

Had the best experience for the first time in a long time today. Feeling very happy with the Money Source and their care for their customers during these hard times. 

laquishasmith2's profile image
laquishasmith2 
3 years ago

My whole experience with Money Source has been a roller-coaster. My call today with Kevin was absolutely fantastic! My overall 2yrs with Money Source has been a headache. The beginning was horrible because they seemed to be a company who doesn't care only to collect money. Theese past 3 weeks have lighten my thoughts because Ive had 2 great agents that Ive spoken to "Trisha and Kevin". They made mu feelings change. If you would have asked me my thoughts 4 months to a year ago, I'd say do not use them.... I was close to refin... read more

Lisa Hamby's profile image
Lisa Hamby 
3 years ago

Customer service reps are always been so polite, respectful, and knowledgeable, and great explaining something I don't understand. Thank you. I do recommend your company to others as well. 

laquishasmith2's profile image
laquishasmith2 
3 years ago

My whole experience with Money Source has been a roller-coaster. My call today with Kevin was absolutely fantastic! My overall 2yrs with Money Source has been a headache. The beginning was horrible because they seemed to be a company that doesn't care only to collect money. These past 3 weeks have lightened my thoughts because I've had 2 great agents that I've spoken to "Trisha and Kevin". They made my feelings change. If you would have asked me my thoughts 4 months to a year ago, I'd say do not use them... I was close to re... read more

acottrell1990_ac's profile image
acottrell1990_ac 
3 years ago

Kristi at The Money Source was very helpful, responsive and professional. She answered all my questions and got the job done. Thank you for the help. 

Nicole Connolly's profile image
Nicole Connolly 
3 years ago

I was having trouble getting through to customer service and I had reached out to<br /> Kristi Schleicher through email. She responded in less than 10 minutes and my situation was cleared up within the half hour. She is an asset to the company and made my life so much easier today. If you need anything at all reach out to Kristi, she’s awesome! 

sweetpunch's profile image
sweetpunch 
3 years ago

My mortgage payment increased and I received notification of the change a few days prior to the due date. I had no understanding of the change and no correspondence was provided to me notifying me of the change. I was upset but after speaking with Kristi Schleicher she verified the reasons and she provided a time frame for me to pay the increase that was reasonable. I wish all the reps were just as knowledgeable as she. 

valerie_masters's profile image
valerie_masters 
3 years ago

Kristi at the Money Source is the best! This 5 star review is for her. I proactively reached out to Kristi (after finding her info in other reviews) since I had concerns about my account being set up correctly. These concerns came from reading several other reviews about experiences customers had with the Money Source. Kristi confirmed my account WAS set up correctly with an escrow account to pay for insurance and taxes. She also advised me that my loan would likely be sold off to another servicer within the month and let me... read more

Frequently asked questions about The Money Source Inc.

How is The Money Source Inc. rated?

The Money Source Inc. has a 4.9 star rating with 1,149 reviews. 

When is The Money Source Inc. open?

The Money Source Inc. is closed now. It will open on Monday at 9:00 a.m.