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The Money Source Inc.
- Mortgage Lenders
- Phoenix, AZ
About this business
We are a different kind of company. We speak a different language. We do business in a different way. And we’re on a mission to Grow Happiness. How do we do it? By believing in Pink Unicorns, and executing our daily work in a way that allows our customers to experience joydom. Those are the kinds of things that set us apart from everyone else.
Location details
3138 E Elwood Street, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am so grateful for the help Kristi Schleicher always provides. No matter what the issue, she is friendly, courteous and always gets the job done quickly and efficiently. She is a treasure to this company and I am very grateful for her.
Jasinta Hodges was fantastic to work with! She answered all of my questions and honestly made my day. Which is saying a lot when speaking with any kind of customer service! Haha <br /> She was wonderful to work with and got me set up with a program that fit my needs perfectly! Definitely took a big weight off my shoulders and made me feel much better about these crazy times!
Every time I have had to call in to get answers regarding my loan, they always amazed me on how easy and quickly they were to work with.
Excellent service, agents well qualified ?, top of the line , do to the programs and they goodwill to help please like us we were able to keep our home do to the pandemic, thank you very much
Excellent service, agents well qualified, top of the line, do to the programs and they goodwill to help please like us we were able to keep our home due to the pandemic, thank you very much
I received a letter stating that my monthly payment would be increased. I called to find out why. Alyssa explained that my escrow did not have the required amount of money in it to operate correctly. TMS had taken over my loan after I had refinanced the loan. So their reasoning was valid. I greatly appreciate Alyssa’s assistance and clarity in explaining the issues with me. Thank You
The Refi process was seamless and I had a very positive experience through the online TMS portal. There was a little confusion during the loan service transfer. However, this was quickly corrected; Kristi Schleicher (TMS Customer Service VP) was extremely responsive and was able to smooth over any bumps encountered during the process.
I had an large adjustment on my escrow account and had made several calls into TMS still without any understanding until I found a review for Kristi Schlicher VP of Customer Experience. She’s the best returned my email in less than 15 min and called me directly with a simple explanation to clear up the entire matter. Great Job Kristi !! Thanks Again .
No person or company is perfect but when you consistently strive to be perfect over years I think you can achieve being perfectly imperfect. TMS has done just that. My mortgage has been with them for years and from loosing my job to going through a chapter 13 they have been not only helpful but extremely courteous every step of the way. I have worked with many of their employees over a 3 year challenge I went through and 100% of the people I worked with was extreme with their care for me. It still seems unreal to me having b... read more
Frequently asked questions about The Money Source Inc.
How is The Money Source Inc. rated?
The Money Source Inc. has a 4.9 star rating with 1,149 reviews.
When is The Money Source Inc. open?
The Money Source Inc. is closed now. It will open on Monday at 9:00 a.m.