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The Money Source Inc.

4.9
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About this business

We are a different kind of company. We speak a different language. We do business in a different way. And we’re on a mission to Grow Happiness. How do we do it? By believing in Pink Unicorns, and executing our daily work in a way that allows our customers to experience joydom. Those are the kinds of things that set us apart from everyone else. 

Location details

3138 E Elwood Street, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.91,149 reviews
5
1,047
4
72
3
30
2
0
1
0
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Lynn W's profile image
Lynn W 
a year ago

Great company , I had to call in to get a better explanation of my escrow account and how it works . Not all customer service members explanation was transparent, so if you need to call a few times until you understand everything you need to know to feel comfortable do so. I'm a Military veteran and sometimes because of our disabilities we need that extra attention to detail from customer service experience 

Phyllis Maynard's profile image
Phyllis Maynard 
a year ago

Shaheena went above and beyond my expectations. I really appreciate her help with my questions on getting a refund processed, on a mistake in my payments. 

Richard Hansen's profile image
Richard Hansen 
a year ago

So far everything has been perfect. Can't ask for more than that. I have had several homes and TMS has so far proven superior to all the lending services and companies I have ever used. Thank You. 

suzannecherylthomas's profile image
suzannecherylthomas 
a year ago

When our mortage was transferred over to TMS the first month there was an issue with the payment getting there on time due to the postoffice. I was notified by customer service. So that our mortgage payment would be on time I agree to make a payment over the phone. Two days later when I checked my account I notice the double payment posted on the same day an immediately called the customer service department and asked to speak with a supervisor. Immediately, Ms. Kristi Schleicher contacted me regarding the issue, she apologi... read more

William's profile image
a year ago

Never had an issue , always friendly, answer all my questions throughly , web site to pay is extremely user friendly would highly recommend 

kaycnmt's profile image
a year ago

I have never had an issue when I've called TMS. They have always gone above and beyond to help resolve any problem I've had. They are great 

ralphventura413's profile image
ralphventura413 
a year ago

Charles was extremely helpful and patient explains to me shortage on my escrow account. He was professional and courteous after many questions he was able to help me understand the escrow report and iappreciated very much is detail and examples 

Taffany Mannie's profile image
Taffany Mannie 
a year ago

Teana was very helpful and knowledgeable. She was a huge help and I felt better after talking with her. She made sure i was ok with what we discussed and answered any questions I may have had 

johnw_623's profile image
johnw_623 
a year ago

So far, the service has been excellent! Thank you! I had some questions about when my mortgage would be due. I was assured on the due date and an updated mortgage statement was emailed to me within 15 minutes of my call. 

Frequently asked questions about The Money Source Inc.

How is The Money Source Inc. rated?

The Money Source Inc. has a 4.9 star rating with 1,149 reviews. 

When is The Money Source Inc. open?

The Money Source Inc. is open now. It will close at 6:00 p.m.