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The Money Source Inc.
- Mortgage Lenders
- Phoenix, AZ
About this business
We are a different kind of company. We speak a different language. We do business in a different way. And we’re on a mission to Grow Happiness. How do we do it? By believing in Pink Unicorns, and executing our daily work in a way that allows our customers to experience joydom. Those are the kinds of things that set us apart from everyone else.
Location details
3138 E Elwood Street, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When our mortage was transferred over to TMS the first month there was an issue with the payment getting there on time due to the postoffice. I was notified by customer service. So that our mortgage payment would be on time I agree to make a payment over the phone. Two days later when I checked my account I notice the double payment posted on the same day an immediately called the customer service department and asked to speak with a supervisor. Immediately, Ms. Kristi Schleicher contacted me regarding the issue, she apologi... read more
Never had an issue , always friendly, answer all my questions throughly , web site to pay is extremely user friendly would highly recommend
I have never had an issue when I've called TMS. They have always gone above and beyond to help resolve any problem I've had. They are great
Charles was extremely helpful and patient explains to me shortage on my escrow account. He was professional and courteous after many questions he was able to help me understand the escrow report and iappreciated very much is detail and examples
Teana was very helpful and knowledgeable. She was a huge help and I felt better after talking with her. She made sure i was ok with what we discussed and answered any questions I may have had
So far, the service has been excellent! Thank you! I had some questions about when my mortgage would be due. I was assured on the due date and an updated mortgage statement was emailed to me within 15 minutes of my call.
For whatever reason, my payment wasn't posted to my account a day before the end of the grace period. From reading reviews, Kristi Schleicher seemed to be the go to person. I emailed her and sure enough I received a phone call to explain my situation. She assured me as to what she would do to resolve my situation and she did. I'm very appreciative for her support and kind spirit!<br /><br /> Thank You<br /><br /> Belinda T
The customer service is so nice, respectful and always helpful. There goal is always to help you keep your home and make sure your mortgage is up to date. Blessed & Thankful
The questions that I needed answers to cannot be answered until after January 1, 2023. The gentleman politely thanked me for calling and instructed me to call back in after January 3, 2023, which is the first working day after Jan 1. He was polite and informative as he was able to be.
Frequently asked questions about The Money Source Inc.
How is The Money Source Inc. rated?
The Money Source Inc. has a 4.9 star rating with 1,149 reviews.
When is The Money Source Inc. open?
The Money Source Inc. is closed now. It will open on Monday at 9:00 a.m.