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The Money Source Inc.
- Mortgage Lenders
- Phoenix, AZ
About this business
Location details
3138 E Elwood Street, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I made an on time payment and thanks to the Money Source POOR credit reporting, someone there reported my on time payment as a late payment. My credit score has been affected dearly
I made an on time payment and thanks to the Money Source POOR credit reporting, someone there reported my on time payment as a late payment. My credit score has been affect dearly
My mortgage was recently transferred to The Money Source. The first statement I received from the Money Source indicated my interest rate at 4.0%, when in reality it is 3.625% and has been since I originated the loan in 2013. I have called their office numerous times, only to get the run around and that they need to contact the title company. This should never have happened and it appears to be a way for the Money Source to dupe unsuspecting new customers. I am currently paying over $25 more per month in interest than I was ... read more
The worst company to work with. Been divorced for over two years yet I still see the name on my mortgage. Doesn’t report properly to credit bureaus. Horrible communication and follow-through. Pick any lender besides them, you will thank me later.
Worst ever they filed me as delinquent as I’m making monthly payments , and waiting for them to process my loan documents that was signed
My mortgage was on COVID forbearance with another mortgage company. When sold TMS not only let my forbearance fall through the cracks and it was reported to the credit agency but also tacked on over $5,000 worth of fees that were NEVER explained to me. I never received ANY terms and conditions regarding fees to be charged during this time. <br /> Escrow/Impound Overdraft Fees: $4,764<br /> Pro Rata MIP Fee: $269<br /> Recoverable Corp Advance Balance: $249<br /> They refused to refund these fees because my loan's "onboarding... read more
Very poor customer service, poor communication and no respect or understanding for customers that are their bread and butter. The put you on hold and then hang up on you and then are rolled to servery and when called back they don't know what you are talking about. I will never do business with this company.
This was the worst customer service I have ever experienced in my life I refinance with another lender and this lender loss my escrow documents my homeowners insurance my property tax documents there's no record of them. I spent over 2 hours on the phone with them and no one has my records anywhere you should definitely look at other lender's or refinance mortgage with a better customer oriented provider. it's was a horrible experience. And I still don't have my documents for my homeowners insurance payment made by money esc... read more
This was the worst customer service I have ever experienced in my life I refinance with another lender and this lender lost my escrow documents my homeowners insurance my property tax documents there's no record of them. I spent over 2 hours on the phone with them and no one has my records anywhere you should definitely look at other lenders or refinance mortgage with a better customer-oriented provider. it's was a horrible experience. And I still don't have my documents for my homeowners insurance payment made by money escr... read more
Frequently asked questions about The Money Source Inc.
How is The Money Source Inc. rated?
The Money Source Inc. has a 3.4 star rating with 1,826 reviews.
When is The Money Source Inc. open?
The Money Source Inc. is closed now. It will open at 9:00 a.m.