The Vertical Connection Carpet One's cover image
Claimed

This profile has been claimed by the business owner or representative.

The Vertical Connection Carpet One

4.9

About this business

The Vertical Connection Carpet One began with the mission to create happy customers. Founders, Kathy and Steven, didn’t want to be at the mall, a restaurant or a party and bump into an unhappy customer. It was as simple as that! Over four decades later, the mission hasn’t changed. Today, The Vertical Connection Carpet One is not only focused on creating happy customers, but also on providing unmatched value. As a member of the largest flooring cooperative in the world, we have unmatched buying power, bringing you everyday s... read more

Location details

8895 McGaw Rd, Columbia, MD, 21045, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.91,247 reviews
Select a rating
mokerrum fatima m.'s profile image
mokerrum fatima m. 
3 days ago

We used Vertical Connections for our carpeting services when we first moved into our home. They did a very professional job and when we noticed some loose carpeting they came out and fixed it for us at no extra charge. It only seemed natural for us to use the same company when we were ready to get our floors redone. They did such a neat job and helped fix areas we needed extra touch ups. We had no issues with the maintenance of our home and the entire process was complete in the allotted time they promised. We did have some ... read more

Ruth N.'s profile image
Ruth N. 
2 weeks ago

Steve Wisner was our installer. He did a fantastic job. We would highly recommend Vertical Connections. 

Patty G.'s profile image
Patty G. 
3 weeks ago

We were very pleased with our recent Vertical Connection experience installing Luxury Vinyl Flooring in our upstairs bedrooms and hallway. We have used The Vertical Connection on 5 occasions for various window treatments, carpeting and LVP over the past 12 years. Each time we have worked with Stephanie Bunting who brings her experience, knowledge and personality in making for a fun project. On this last project we met Larry Roberts who dropped by to see just how well the project went. The installation team was very efficient... read more

Norma C.'s profile image
Norma C. 
3 weeks ago

Hello! I could NOT be happier. The guys were amazing and the carpet and baseboards look like the flood never happened 10/10! So rare these days to find a company with integrity that puts the customer first. 

April N.'s profile image
April N. 
3 weeks ago

The entire experience with the Vertical connection was amazing. The salesperson Tom Harryman was patient, efficient and so friendly. The selection of carpet tile was amazing and the process so easy. Shawn who measured was great. He did such an amazing job quickly and efficiently. Also very friendly. The installation crew were also amazing. They worked efficiently. Very respectful of the property. It seemed like they had just started and then they were finished. When I saw finished installation I was in awe. Such a... read more

Emily D.'s profile image
Emily D. 
3 weeks ago

The whole process of selecting and installing was seamless.  The salesman was very professional and knowledgeable, and the guys who installed the carpeting did a great job.  They moved and re-placed my furniture perfectly.  I highly recommend The Vertical Connection! 

Dan W.'s profile image
Dan W. 
4 weeks ago

We had a phenomenal experience with Vertical Connection. Our Rep Adam was fantastic and very patient with us and helped us choice the perfect carpet for our space!  We had our A/C fail during install but the team did as much as they could the first day and then were able to promptly finish up as soon as we had our AC back up and running.  Larry was also a HUGE help during his follow up visit, giving us tips and tricks for aftercare and what to do if we needed any assistance.  We are so happy with our new carpet! Thanks Ve... read more

Sarah D A.'s profile image
Sarah D A. 
4 weeks ago

I called Vertical Connection and made an appointment with Nick. He came out to the house to take measurements and give me an estimate. Since he had some samples in the car I took a look at them and liked one of them very much. He left it with me and I decided to go with it. Couldn’t have been easier. To my delight I was able to have it installed the next week. Carlos and Chuck did a great job of installing. Neat, conscientious and working well with each other they had the job done in what seemed like a relatively short amoun... read more

Patti G.'s profile image
Patti G. 
4 weeks ago

Steve B. did a great job installing the shutters and blinds. We are way more than pleased with the way they look. We highly recommend Vertical Connection. 

Frequently asked questions about The Vertical Connection Carpet One

How is The Vertical Connection Carpet One rated?

The Vertical Connection Carpet One has a 4.9 star rating with 1,247 reviews. 

When is The Vertical Connection Carpet One open?

The Vertical Connection Carpet One is open now. It will close at 6:00 p.m.