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The Vertical Connection Carpet One

4.9

About this business

Location details

8895 McGaw Rd, Columbia, MD, 21045, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.91,307 reviews
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Debbie A.'s profile image
Debbie A. 
2 days ago

Everything worked out great. Tom and Vikky were great to deal with.. The installation was fast and turned out beautifully! We couldn’t be happier! 

Business response:

Thank you so much for your kind words, Debbie. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

WK 1.'s profile image
WK 1. 
6 days ago

I had laminate flooring and carpet installed. The staff at Vertical Connection couldn't have been more helpful. The pricing is in line with 2 other estimates I got. The installation went mostly smoothly. I pointed out a few places where the floor creaked and the crew screwed down the subfloor to eliminate the noise. Unfortunately, there were 3 locations where the baseboards got pried up slightly while removing the old sheet vinyl floor, resulting in misaligned baseboard joints. The crew didn't notice at the time. I called to... read more

Lindsay K.'s profile image
Lindsay K. 
a week ago

Vertical Connection was incredible. Our floors have never looked better. They came when they said they would and did an unbelievable job with both laminate and carpet. Adam was amazing to work with through the entire process. 

Business response:

Thank you so much for your kind words, Lindsay. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Larry R.'s profile image
Larry R. 
a week ago

Excellent service  

Business response:

Thank you so much for your kind words, Larry. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Gail S.'s profile image
Gail S. 
4 weeks ago

We had a wonderful experience once again with The Vertical Connection. They installed two carpets in two rooms - our family room and our den. Both installations were done by experts installers who had to move some very heavy furniture with no damage to our newly refinished wood floors. This is not our first time working with The Vertical Connection and will not be our last. Thank you for the beautiful carpet which enhances our home. Very pleased customers. 

Business response:

Thank you so much for your kind words, Gail. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Suzy P.'s profile image
Suzy P. 
4 weeks ago

Installation was done well and very professionally. Wonderful customer service. Will definitely shop here again for future projects.  

Business response:

Thank you so much for your kind words, Suzy. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Kristy M.'s profile image
Kristy M. 
a month ago

Vertical connection is a class Act. The entire team was professional, courteous, knew their role and worked together to execute for the customer. The communications were easy, consistent and always timely. Thank you!  

Business response:

Thank you so much for your kind words, Kristy. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Troy's profile image
Troy 
a month ago

I recently had hardwood floors installed and I couldn’t be more pleased with the outcome. From start to finish, the team was professional, punctual, and extremely detail-oriented. They took the time to explain the process, helped me choose the right style of wood for my home, and kept me updated throughout the project. 

Business response:

Thank you so much for your kind words, Troy. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Jeff K.'s profile image
Jeff K. 
a month ago

The install team was amazing. They showed up on time and worked efficiently to finish the job! Would definitely recommend!  

Business response:

Thank you so much for your kind words, Jeff. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Frequently asked questions about The Vertical Connection Carpet One

How is The Vertical Connection Carpet One rated?

The Vertical Connection Carpet One has a 4.9 star rating with 1,307 reviews. 

When is The Vertical Connection Carpet One open?

The Vertical Connection Carpet One is closed now. It will open tomorrow at 10:00 a.m.