The Vertical Connection Carpet One

Reid S. 

on Birdeye

a week ago

Vertical Connection was recommended by a designer friend. I was toying with the idea of installing LVP myself but I’m glad I came to my senses. Vertical Connection has flooring down to a science. Our salesman, Tom, was great. He is an experienced hand who knows his stuff. We came ready to buy and he helped us pick the right material and color. No pressure, just solid customer service. They have a specific work flow. Once we had made the purchase we were contacted by the warehouse manager with delivery and installation date w... read more

Lowell W. 

on Birdeye

3 weeks ago

These guys did a terrific job. Kellar came to us with van load of samples and after listening to our description of what we were after for our family room, he brought a handful in and showed them to us. We liked all the choices but one jumped out at us. Then we decided to do the stairs, too, so he brought in more and, again, had exactly what we wanted. When the installers came over to to their work they were fast and efficient, and didn't even complain about having to move a really heavy home entertainment center around (yes... read more

Pamela B. 

on Birdeye

3 weeks ago

I wish to write a review for Vertical Connection Carpet One. Retired with careers in Classical Music, Speech-Language Pathology, and Special Education Administration, I have owned my home in a lakeside community in Columbia Maryland for nearly thirty years. My home is considered one of my greatest assets and its maintenance is a priority. For that reason, I selected Vertical Connection Carpet One when carpet replacement was needed. Because of the superior customer service that I received from Steve Bourque the first time... read more

Atin K. 

on Birdeye

3 weeks ago

Contacted Vertical Connection and within a couple days they got back to me they sent out Steve. He was great and answered all my questions. Even after the project was done he was available to answer more questions. The flooring took two days and it came out great I would highly recommend Vertical Connection to anyone looking for flooring. 

Nadine B. 

on Birdeye

3 weeks ago

Extraordinary company with extraordinary staff and personnel. I have never been treated as well, with attention to detail and delivery as was my experience with Vertical Connection. They are simply the best. They have a customer for life. 

Debbie A. 

on Birdeye

a month ago

Everything worked out great. Tom and Vikky were great to deal with.. The installation was fast and turned out beautifully! We couldn’t be happier! 

WK 1. 

on Birdeye

a month ago

I had laminate flooring and carpet installed. The staff at Vertical Connection couldn't have been more helpful. The pricing is in line with 2 other estimates I got. The installation went mostly smoothly. I pointed out a few places where the floor creaked and the crew screwed down the subfloor to eliminate the noise. Unfortunately, there were 3 locations where the baseboards got pried up slightly while removing the old sheet vinyl floor, resulting in misaligned baseboard joints. The crew didn't notice at the time. I called to... read more

Lindsay K. 

on Birdeye

a month ago

Vertical Connection was incredible. Our floors have never looked better. They came when they said they would and did an unbelievable job with both laminate and carpet. Adam was amazing to work with through the entire process. 

Larry R. 

on Birdeye

a month ago

Excellent service