The Vertical Connection Carpet One - Columbia, MD

Larry R. 

on Birdeye

17 hours ago

. “ Great 5 star experience from beginning to installation. Larry and team provided great value and tremendous service in short order. If need arises again, we will be sure to use Vertical connection again” Thanks. Bob McQuillan 

Kay C. 

on Birdeye

2 weeks ago

Installed VCT in renovated house looks fabulous. Quality of product, installation, and service are excellent. We were nervous about scheduling around other trades and the divergent sub-floor surfaces. Sales and Service were as accommodating and informative as they could possibly be. 

Colleen W. 

on Birdeye

4 weeks ago

I found out, not just carpets, excellent window treatments too. Actually excellent experience from initial cold-call phone call contacting them through to installation. Will definitely be using them for all my future window treatments. Anna answers immediately. She is professional, friendly and efficient. Stephen the sales person who came out to my house is not only friendly, knowledgeable and "non-pushy", he came up with ideas that saved me money on window treatments. And finally Abbas the installer actually made the insta... read more

Shirley C. 

on Birdeye

a month ago

I'm extremely happy with my living room and dining room window treatments. These gorgeous blinds make the room seem so much bigger and brighter. I can't believe the difference. I smile every time I enter the room. Very pleased. 🤗The rooms look so much bigger that I can add furniture! Who knew that would happen. Thank you so much, Stephen for introducing me to a superior product, and Steve- the service was impeccable. So grateful, Shirley C 

Ray H. 

on Birdeye

a month ago

Prompt, professional, courteous, and good quality products. That’s a 5-star business in my book! 

Jesus C. 

on Birdeye

2 months ago

Vertical connection is great! From scheduling consultation to finishing the job. I highly recommend. Look for Larry Robert’s, such an easy sales person to work with (I would know I’m in sales also). Larry is knowledgeable about his product and really cares about what your home is going to look like. The scheduling team for install is prompt and the install folks who come on the day are friendly, thorough and don’t leave until you are happy with the finished product. 5 stars for vertical connection, Larry and the install team... read more

Sarah E. 

on Birdeye

2 months ago

Very professional! 3 bedrooms done in 2.5 hours. Customer service was top notch. We already have them booked for another project!  

James C. 

on Birdeye

3 months ago

I will like to take the opportunity to thank the Vertical Connection for replacing my 30 year old upper level carpet with hardwood flooring and replacing the carpet on my stairs. It’s good to see they put the quality of work above the profit of money. I will recommend the Vertical Connections to anyone. Thanks again good job, 

Nae O. 

on Birdeye

3 months ago

I have worked with Stephanie over two years, and counting, and she has delivered exceptional customer service across the board. Each project has been met with professionalism and grace and a bit of laughter as well. Each time I have called or texted for follow up on an order or inquiry into a new order, I receive a prompt and delightful response. Oh, and I cannot forget about Abbas, the Certified Installer!!!! His work product speaks volume. He comes in with a delightful spirit and is extremely knowledgeable and helpful. VC ... read more