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The Vertical Connection Carpet One
- Carpeting
- Columbia, MD
About this business
Location details
8895 McGaw Rd, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
From start to finish everything flowed smoothly. The sales process was very low pressure but incredibly informative. We had a slight hiccup durring our installation but the concern was rectified immediately. Vikki was wonderful and assisted us during our installation process. Every question we had was answered clearly and concisely.
Business response:
Thank you so much for your kind words, Michael. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
The Vertical Connection met and exceeded my expectations. Tom Harryman followed through on everything that was presented in his sales pitch. The install crew was super! Any time I found an area that needed attention they would follow up immediately and correct it. The full condo floor (1500 Sq ft) was done at the price quoted. There was even a credit after final measurements. We absolutely love the new floors. We are getting great reviews.
Business response:
Thank you so much for your kind words, Ron. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Vertical Connection is a wonderful company! They made the selection process a breeze and we are delighted with our purchase! Stephanie Bunting is great to work with with and our installer, Steve, expertly took care of our needs. Way to go, Vertical Connection!!
Business response:
Thank you so much for your kind words, Jackie. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Excellent service, both in store and during installation. Sales team was helpful, friendly, knowledgeable, and not pushy; Installation team was quick, efficient, and did a fantastic job.
Business response:
Thank you so much for your kind words, Paul. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Great experience using Vertical Connection for carpet and laminate. Upstairs all carpet down stairs all laminate. The salesman helped us pick the right quality flooring and carpet. Are original install date postponed from the snow storm we had but was able to install the following week 6 people came and worked both floors at the same time. The carpet was completed on day one but laminate took 2 more to complete it They did a fantastic job, everything looks perfect We wish we had done it sooner now but dreaded stashing all a... read more
Business response:
Thank you so much for your kind words, Ken. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
An amazing company! So glad I found it and love my carpet. From beginning to end, my experience was EXCELLENT!
Business response:
Thank you so much for your kind words, Sandy. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
The installers were super nice and helpful, as was everyone I interacted with. The floors are beautiful!
Business response:
Thank you so much for your kind words, Joanna. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
The customer service we received from Vertical Connection Carpet One was outstanding from start to finish. Our salesman, Steve Bourque, did an excellent job helping me select exactly the carpet I wanted. Vikki was wonderful with follow-up—she kept us informed when the carpet arrived at their warehouse and clearly communicated scheduling for the installers. Domingo and his installation team were prompt, professional, and did a fantastic job. They installed the carpet efficiently, vacuumed thoroughly, and made sure everything... read more
Business response:
Thank you so much for your kind words, Melissa. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Process was very easy. I was kept well informed. Workers did a good fast job. Very satisfied!!
Business response:
Thank you so much for your kind words, Patty. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Frequently asked questions about The Vertical Connection Carpet One
How is The Vertical Connection Carpet One rated?
The Vertical Connection Carpet One has a 4.9 star rating with 1,371 reviews.
When is The Vertical Connection Carpet One open?
The Vertical Connection Carpet One is closed now. It will open at 10:00 a.m.