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The Vertical Connection Carpet One
- Carpeting
- Columbia, MD
About this business
The Vertical Connection Carpet One began with the mission to create happy customers. Founders, Kathy and Steven, didn’t want to be at the mall, a restaurant or a party and bump into an unhappy customer. It was as simple as that! Over four decades later, the mission hasn’t changed. Today, The Vertical Connection Carpet One is not only focused on creating happy customers, but also on providing unmatched value. As a member of the largest flooring cooperative in the world, we have unmatched buying power, bringing you everyday s... read more
Location details
8895 McGaw Rd, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
they were the best from the beginning till the end. If you need flooring or work of any kind, Vertical connection is a way to go. We had our house re-built from top to bottom. The other contractors put in a luxury vinyl plank floor that was starting to crack up and separate David from Vertical connections came to the rescue. He was the best salesman ever and everything he said would happen did happen and it was very professional. the two technicians that worked on our house worked so hard and did such a wonderful job. Our ... read more
Business response:
Thank you so much for your kind words, James. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
I’m absolutely thrilled with the experience from start to finish with Vertical Connection. While free estimates can sometimes be a hit or miss, we had a few bumps along the way until Kellar Covington came into the picture. He was by far the most pleasant, professional, and honest consultant I’ve worked with. Kellar took the time to really listen to my needs, ensuring he provided the best options for our project while keeping us within a reasonable budget. This made the decision to go with Vertical Connection an easy one. Th... read more
Business response:
Thank you so much for your kind words, Grace. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
I love working with Larry Roberts! He has insights to the type of the flooring that could be considered, and it allows us to relay that to our rental property owners for consideration. The follow up is always on point, and I don't hesitate to reach out for any additional questions. Larry is always happy to help in any way he possibly can!
Business response:
Thank you so much for your kind words, Susan. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
We recently ordered new carpet for our three bedrooms. Our salesman was Mike Kaplan at the Columbia, MD store. Mike was very knowledgeable and helpful in helping us select our carpets. In fact, we decided to add another room to this project and put a new kitchen floor covering as well. the installation team worked hard and satisfactorily completed the job in one day i.e. all four floors. We are completely satisfied with the job.
Business response:
Thank you so much for your kind words, Ray. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Just had my second Hunter blind repair experience with The Vertical Connection. The staff was very knowledgeable and responsive, and made the whole process very simple and straightforward. The large custom blind we had repaired would have been expensive to replace, and it now works like it is factory new. My go to place for window treatments and service.
Business response:
Thank you so much for your kind words, James. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
We relocated to Maryland in 1988. The interior decorator for the builder chose light gray carpet, which was aesthetically pleasing until a couch released flame retardant. Seeking a reliable solution, we returned to Vertical Connection-Carpet One, where Steve, the owner, consistently addressed any issues promptly, such as replacing worn blind cords. The carpet remained in excellent condition until another couch incident occurred. Upon our return, we met Tom Harryman, who became our sales representative. He patiently listened... read more
Business response:
Thank you so much for your kind words, Claire. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Everything was great... From Nick taking the measurements to the team that installed the carpet. When it was all done it looked great!
Business response:
Thank you so much for your kind words, Tom. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
David helped us finalize all our flooring plans and got the job processed quickly. He came to our home in rainy weather, was super respectful and gave us options that fit our budget without any pressure to proceed. The company beat all other quotes and the onsite visit was efficient with laser technology and iPad creating exact blueprints to eliminate any error. Highly recommend you request to work with David and make Vertical Connections your go to company for flooring. I am a property manager and business owner so I don't ... read more
Business response:
Thank you so much for your kind words, Kelley. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
If you need flooring, Vertical Connection is the ONLY place to go!!! Our salesperson, Nick was the very best salesperson we have ever worked with. He not only assisted us with choices but he made sure that everything went perfectly from the first time in Vertical Connection to the end of the job. I wouldn't go anywhere else!!!!
Business response:
Thank you so much for your kind words, Jackie. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Frequently asked questions about The Vertical Connection Carpet One
How is The Vertical Connection Carpet One rated?
The Vertical Connection Carpet One has a 5 star rating with 1,097 reviews.
When is The Vertical Connection Carpet One open?
The Vertical Connection Carpet One is closed now. It will open tomorrow at 10:00 a.m.