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The Vertical Connection Carpet One

4.9

About this business

Location details

8895 McGaw Rd, Columbia, MD, 21045, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.91,266 reviews
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Linda M.'s profile image
Linda M. 
2 days ago

Five stars just doesn’t seem like enough! Your crew did a wonderful job installing about 2,000 sq feet of variable plank luxury vinyl in our 40 year old home! They even redid our stairs. The family team was on time, neat and polite. We could not have asked for better installers. There is no more wall to wall in my house now. This will be much easier to clean and cause fewer allergy symptoms for us. Thank you to Tom and the installer team. My son recommended you and we are so glad he did! Linda and Ralph M. 

Business response:

Thank you so much for your kind words, Linda. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Liam E.'s profile image
Liam E. 
3 days ago

My floor looks great! Everyone was very friendly and communicative throughout the process. After the materials arrived, installation took one day and there was no mess leftover. I’ll be returning next time I need new flooring! 

Business response:

Thank you so much for your kind words, Liam. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Drew D.'s profile image
Drew D. 
4 days ago

The floors came out great, we thought they would definitely make an improvement, but we find ourselves saying “Wow, these floors are super nice!” Every day! Definitely recommend vertical connection for your floors! 

Business response:

Thank you so much for your kind words, Drew. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Marcie S.'s profile image
Marcie S. 
5 days ago

I had such a good experience the first time around, I came back to Vertical Connection when it was time to update the downstairs carpet. But reviews aren’t that valuable when things go well. There was a bit of a hiccup on install day and they handled it with no problem. Totally satisfied! 

Business response:

Thank you so much for your kind words, Marcie. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Karen M.'s profile image
Karen M. 
6 days ago

Ordered blinds from Vertical Connection in early August . The staff were professional and helpful helping me pick out the correct blind I was looking for. They came and measured for my blinds in a couple of days from being in the store. I was informed the blinds could take up to 6-8 weeks to be delivered. I was pleasantly surprised when it took about 5 weeks and installation was quick and easy. The blinds look great and the follow-up post installation has been much appreciated. If I need and more blinds would definitely go t... read more

Business response:

Thank you so much for your kind words, Karen. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Dale E.'s profile image
Dale E. 
6 days ago

Stephanie was patient and helped us select the perfect carpet and window treatments. Stephanie was always available to answer my questions and coordinate our project. Anna helped with post installation of window treatments. Carpet installation was performed with perfection. Vertical Connection provides reliable and trusted customer service. 

Business response:

Thank you so much for your kind words, Dale. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Jaime M.'s profile image
Jaime M. 
a week ago

The Vertical Connection team provided exceptional service and installation. I was thoroughly impressed with the quality of the floor installation; every corner was attended to, making it seem as if the floors had always been in place. I'm delighted with the final result, particularly thanks to John H., who assisted me in selecting a color and flooring type that I absolutely love. Additionally, Larry followed up to ensure that everything met my expectations, which it certainly did. I’m already looking forward to my next proje... read more

Business response:

Thank you so much for your kind words, Jaime. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Lisa M.'s profile image
Lisa M. 
a week ago

I'd give ten stars if I could. They went above and beyond when another company left me in a bad situation. They rushed delivery, and did a fantastic install of the nicest carpeting I have ever seen. 

Business response:

Thank you so much for your kind words, Lisa. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Mdspear107's profile image
Mdspear107 
a week ago

What an amazing experience dealing with Anna Brandt from Vertical Connection! She was so thoughtful and kind from beginning to end assisting me with my broken shade. She was able to deal directly with Hunter Douglas to complete the repair quickly. Very happy Vertical Connection customer for life!!! 

Business response:

Thank you so much for your kind words, Mdspear107. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Frequently asked questions about The Vertical Connection Carpet One

How is The Vertical Connection Carpet One rated?

The Vertical Connection Carpet One has a 4.9 star rating with 1,266 reviews. 

When is The Vertical Connection Carpet One open?

The Vertical Connection Carpet One is closed now. It will open at 10:00 a.m.