The Vertical Connection Carpet One

Name: The Vertical Connection Carpet One
Address: 8895 McGaw Rd, Columbia, MD, 21045, US
Telephone: (410) 730-7423
Price range: $$
Rating: 5

5.0

★★

447 reviews

|Carpeting|Columbia, MD 21045 United States

8895 McGaw Rd, Columbia, MD 21045 United States

(410) 730-7423

https://www.verticalconnection.com/

Home Services, Flooring, Home & Garden

Closed now

About

The Vertical Connection Carpet One began with the mission to create happy customers. Founders, Kathy and Steven, didn’t want to be at the mall, a restaurant or a party and bump into an unhappy customer. It was as simple as that! Over four decades later, the mission hasn’t changed. Today, The Vertical Connection Carpet One is not only focused on creating happy customers, but also on providing unmatched value. As a member of the largest flooring cooperative in the world, we have unmatched buying power, bringing you everyday savings along with our 110% Price Match Guarantee. Our technicians are the best in the business (in our humble opinion) therefore we offer a Lifetime Installation Guarante

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5.0

★★

447 reviews

5★343

4★6

3★2

2★0

1★0

96 reviews have no rating

Reviews(199)

Google Reviews(248)

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Recommended

Shawnda A. on Birdeye

★★

6 days ago

I needed my hardwood floor refinished and The Vertical Connection Carpet One did a fantastic job! My floor looks amazing. Their customer service is also top-notch. They even followed up with advice on floor care. A pleasant experience from start to finish. I will definitely recommend Vertical Connection to my friends and neighbors. Thank you!

Business Response:

Thank you so much for your kind words, Shawnda. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One

Alison S. on Birdeye

★★

8 days ago

I would like to thank Adam and Vikki for their prompt attention to my questions and to our installers, the flooring brothers Chon Tae Il and Chon Tae Su, for the new plank flooring in our basement. I will certainly recommend The Vertical Connection Carpet One to my friends.

Business Response:

Thank you so much for your kind words, Alison. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One

Becky N. on Birdeye

★★

15 days ago

Your team was superb!! From our 1st contact with Joan Hughes right through to the efficient expert installation & instructions by Cody. We knew immediately that Joan had a top rate product to sell, she gave us many options, advised us with no pressure, was very prompt in answering calls & was A DELIGHT to work with!! We shopped other places but we could clearly see that Hunter Douglas shades installed by the Vertical Connection were clearly an excellent choice! Now that they are installed we could not be happier!!! Thank you Joan & your team!!

Business Response:

Thank you so much for your kind words, Becky. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One

Josh Levine review for The Vertical Connection Carpet One

Josh Levine on Facebook

16 days ago

We have used Vertical Connection many times and always have a fabulous experience. Our most recent project was no exception.

Business Response:

Hi Josh, Thanks so much for taking the time to share your positive experience! We're happy to have you as an amazing returning customer. Please don't hesitate to reach out if you need anything further!

Lisa F. on Birdeye

★★

16 days ago

Whole experience was great from the ordering to the measuring and installation. It also happened quicker than I expected!

Business Response:

Thank you so much for your kind words, Lisa. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One

Patricia (Bernice) W. on Birdeye

★★

20 days ago

Awesome experience. Professionalism from everyone at Vertical Connections! Will definitely use them again.

Business Response:

Thank you so much for your kind words, Patricia (bernice). We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One

Pat Wheeler review for The Vertical Connection Carpet One

Pat Wheeler on Facebook

20 days ago

The quality and amazing warranty. Steve, Vikki and our flooring installers were very professional. I would recommend them and will definitely use them in the future. O ur floors are beautiful. We had a very positive experience!!

Business Response:

Hello Pat, Thank you for taking the time to share your experience. We're thrilled to hear that you would use us again in the future. We hope you love your new flooring for many years to come! Please don't hesitate to reach out if you need anything further.

Sandy&OMCC C. on Birdeye

★★

20 days ago

Very pleased with entire project and especially with our new shades.

Beth Paradis review for The Vertical Connection Carpet One

Beth Paradis on Facebook

21 days ago

Came next day, did a beautiful job on my carpet. Very reasonable pricing.

Business Response:

Thank you for taking the time to leave a review, Elizabeth!