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The Vertical Connection Carpet One began with the mission to create happy customers. Founders, Kathy and Steven, didn’t want to be at the mall, a restaurant or a party and bump into an unhappy customer. It was as simple as that! Over four decades later, the mission hasn’t changed. Today, The Vertical Connection Carpet One is not only focused on creating happy customers, but also on providing unmatched value. As a member of the largest flooring cooperative in the world, we have unmatched buying power, bringing you everyday s... read more
8895 McGaw Rd, Columbia, MD, 21045, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 6:00 p.m. | |
Tue | 10:00 a.m. to 7:00 p.m. | |
Wed | 10:00 a.m. to 6:00 p.m. | |
Thu | 10:00 a.m. to 7:00 p.m. | |
Fri | 10:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 6:00 p.m. | |
Sun | 12:00 p.m. to 5:00 p.m. |
Working with Vertical Connection was a wonderful experience. We went to just look at carpeting a couple of months ago. Our intention was to visit several places. But a salesman approached us. Michael Kaplan was present and knew how to listen. No pressure. He showed us a a few things, answered questions and allowed us to explore. He was knowledgeable and was able to give us a general price quote. We returned a few weeks later and he helped us pick out the color and pattern with great patience. He made this easy ... read more
Business response:
Thank you so much for your kind words, Eileen. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
After intensive research in companies that installed flooring from the DMV area, I selected Vertical Carpet One to purchase from. This was the best decision that I made. The moment I entered the store, I was enthusiastically and warmly greeted by Mike Kaplan. Throughout the entire process he made me feel extremely comfortable and relaxed. Michael was very detailed oriented while explaining everything accurately and with clarity. When showing me samples he was explicit, direct, and straightforward. Most importantly there wa... read more
Business response:
Thank you so much for your kind words, Kim. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
It has been great working with Larry Roberts. I've been working with Larry for over 7 years. He's always reliable, responsive, and attentive to what we need. It's always been a pleasure working with The Vertical Connection.
Business response:
Thank you so much for your kind words, Pamela. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
I had a great experience with The Vertical Connection Carpet One. They did an excellent job matching my new flooring to the existing one, and the entire process was smooth from start to finish. Kyler in sales and Vikki in the office were always thorough, knowledgeable, and helpful throughout. I would highly recommend them to anyone looking to get flooring done!
Business response:
Thank you so much for your kind words, Lola. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
they were the best from the beginning till the end. If you need flooring or work of any kind, Vertical connection is a way to go. We had our house re-built from top to bottom. The other contractors put in a luxury vinyl plank floor that was starting to crack up and separate David from Vertical connections came to the rescue. He was the best salesman ever and everything he said would happen did happen and it was very professional. the two technicians that worked on our house worked so hard and did such a wonderful job. Our ... read more
Business response:
Thank you so much for your kind words, James. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
I’m absolutely thrilled with the experience from start to finish with Vertical Connection. While free estimates can sometimes be a hit or miss, we had a few bumps along the way until Kellar Covington came into the picture. He was by far the most pleasant, professional, and honest consultant I’ve worked with. Kellar took the time to really listen to my needs, ensuring he provided the best options for our project while keeping us within a reasonable budget. This made the decision to go with Vertical Connection an easy one. Th... read more
Business response:
Thank you so much for your kind words, Grace. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
I love working with Larry Roberts! He has insights to the type of the flooring that could be considered, and it allows us to relay that to our rental property owners for consideration. The follow up is always on point, and I don't hesitate to reach out for any additional questions. Larry is always happy to help in any way he possibly can!
Business response:
Thank you so much for your kind words, Susan. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
We recently ordered new carpet for our three bedrooms. Our salesman was Mike Kaplan at the Columbia, MD store. Mike was very knowledgeable and helpful in helping us select our carpets. In fact, we decided to add another room to this project and put a new kitchen floor covering as well. the installation team worked hard and satisfactorily completed the job in one day i.e. all four floors. We are completely satisfied with the job.
Business response:
Thank you so much for your kind words, Ray. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
Just had my second Hunter blind repair experience with The Vertical Connection. The staff was very knowledgeable and responsive, and made the whole process very simple and straightforward. The large custom blind we had repaired would have been expensive to replace, and it now works like it is factory new. My go to place for window treatments and service.
Business response:
Thank you so much for your kind words, James. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One
The Vertical Connection Carpet One has a 5 star rating with 1,121 reviews.
The Vertical Connection Carpet One is closed now. It will open at 10:00 a.m.