The Vertical Connection Carpet One

Eileen C. 

on Birdeye

2 days ago

 Working with Vertical Connection was a wonderful experience.  We went to just look at carpeting a couple of months ago.  Our intention was to visit several places.   But a salesman approached us.  Michael Kaplan was present and knew how to listen.   No pressure.  He showed us a a few things, answered questions and allowed us to explore.   He was knowledgeable and was able to give us a general price quote.  We returned a few weeks later and he helped us pick out the color and pattern with great patience.   He made this easy ... read more

Kim H. 

on Birdeye

a week ago

After intensive research in companies that installed flooring from the DMV area, I selected Vertical Carpet One to purchase from. This was the best decision that I made. The moment I entered the store, I was enthusiastically and warmly greeted by Mike Kaplan. Throughout the entire process he made me feel extremely comfortable and relaxed. Michael was very detailed oriented while explaining everything accurately and with clarity. When showing me samples he was explicit, direct, and straightforward. Most importantly there wa... read more

Pamela I. 

on Birdeye

2 weeks ago

It has been great working with Larry Roberts. I've been working with Larry for over 7 years. He's always reliable, responsive, and attentive to what we need. It's always been a pleasure working with The Vertical Connection. 

Lola K. 

on Birdeye

3 weeks ago

I had a great experience with The Vertical Connection Carpet One. They did an excellent job matching my new flooring to the existing one, and the entire process was smooth from start to finish. Kyler in sales and Vikki in the office were always thorough, knowledgeable, and helpful throughout. I would highly recommend them to anyone looking to get flooring done! 

James C. 

on Birdeye

a month ago

they were the best from the beginning till the end.  If you need flooring or work of any kind, Vertical connection is a way to go. We had our house re-built from top to bottom. The other contractors put in a luxury vinyl plank floor that was starting to crack up and separate David from Vertical connections came to the rescue. He was the best salesman ever and everything he said would happen did happen and it was very professional. the two technicians that worked on our house worked so hard and did such a wonderful job. Our ... read more

Grace G. 

on Birdeye

2 months ago

I’m absolutely thrilled with the experience from start to finish with Vertical Connection. While free estimates can sometimes be a hit or miss, we had a few bumps along the way until Kellar Covington came into the picture. He was by far the most pleasant, professional, and honest consultant I’ve worked with. Kellar took the time to really listen to my needs, ensuring he provided the best options for our project while keeping us within a reasonable budget. This made the decision to go with Vertical Connection an easy one. Th... read more

Susan M. 

on Birdeye

2 months ago

I love working with Larry Roberts! He has insights to the type of the flooring that could be considered, and it allows us to relay that to our rental property owners for consideration. The follow up is always on point, and I don't hesitate to reach out for any additional questions. Larry is always happy to help in any way he possibly can!  

Ray Ç. 

on Birdeye

2 months ago

We recently ordered new carpet for our three bedrooms. Our salesman was Mike Kaplan at the Columbia, MD store. Mike was very knowledgeable and helpful in helping us select our carpets. In fact, we decided to add another room to this project and put a new kitchen floor covering as well. the installation team worked hard and satisfactorily completed the job in one day i.e. all four floors. We are completely satisfied with the job. 

James D. 

on Birdeye

3 months ago

Just had my second Hunter blind repair experience with The Vertical Connection. The staff was very knowledgeable and responsive, and made the whole process very simple and straightforward.  The large custom blind we had repaired would have been expensive to replace, and it now works like it is factory new. My go to place for window treatments and service.