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The Vertical Connection Carpet One

4.9

About this business

Location details

8895 McGaw Rd, Columbia, MD, 21045, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.91,294 reviews
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Valerie's profile image
Valerie 
a month ago

We recently had Vertical Connection re-carpet our floating staircase,, and once again, they exceeded our expectations. As repeat customers, we’ve always appreciated their professionalism and customer service. The staircase looks fantastic. Special shout-outs to Stephanie for helping us with the selection process and to Oscar for his quality workmanship. Highly recommend! 

Business response:

Thank you so much for your kind words, Valerie. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Patrick T.'s profile image
Patrick T. 
a month ago

The Vertical Connection Carpet One, recently did an outstanding job with a large flooring project at my mother's house in preperation to list the house for sale. I was on a tight deadline, and they were instrumental in making it happen. My salesperson, John Hinzman, was a pleasure to work with from start to finish. Our initial consultation was at the beginig of July. I had no idea how long it would take us to get the house cleared out; until the job was completed towards the end of September. He was always available to ans... read more

Business response:

Thank you so much for your kind words, Patrick. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Douglas F.'s profile image
Douglas F. 
a month ago

From start to finish the team at The Vertical Connection did an excellent job. Ray stopped by and took the measurements for our kitchen floor and a few days after Vikki reached out as our point of contact for the job. Our install went very smoothly and the installer did a wonderful job. Unfortunately I wasn't home so I did not catch his name. A few days later Larry stopped by to check out the install and make sure we were pleased with the work.  It is very rare that I give in and hire somebody to do work for me as I am usual... read more

Business response:

Thank you so much for your kind words, Douglas. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Kiesha R.'s profile image
Kiesha R. 
a month ago

The Vertical Connection is by far the best flooring company I’ve ever had the pleasure of using. I’ve had carpet and floors done in previous homes but none have shown the quality or care the way The Vertical Connection has. I have been raving about them to family and friends since the completion. And let’s talk about how even after the project is finished a representative comes out to check on your experience and the quality of the work.  If I had any issues, I would say waiting for my order to arrive. This wasn’t The Vertic... read more

Valerie R.'s profile image
Valerie R. 
a month ago

Over the past year, we've had Hunter Douglas blinds installed on all 17 of our windows. The blinds came in earlier than expected, were professionally installed, and work and look great! We are very pleased with how well they fit our windows, and would like to thank the staff at Vertical Connection with whom we dealt, including our Project Consultants Michael Kaplan and Stephen Harrell, our installer Steve Wisner (this guy was great, and had many helpful tips), and Larry Roberts, Director of Public Engagement who came out tod... read more

Business response:

Thank you so much for your kind words, Valerie. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Thomas M.'s profile image
Thomas M. 
a month ago

Everything involving the VC carpet install was great. The sales person (Nick?) showed up with samples and pricing and suggestions. I was pleased with the carpet choice and the price. The installers came within the specified time and did a great job while being polite and respectful of the property. All in all it was a job well done!  

Business response:

Thank you so much for your kind words, Thomas. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

mokerrum fatima m.'s profile image
mokerrum fatima m. 
a month ago

We used Vertical Connections for our carpeting services when we first moved into our home. They did a very professional job and when we noticed some loose carpeting they came out and fixed it for us at no extra charge. It only seemed natural for us to use the same company when we were ready to get our floors redone. They did such a neat job and helped fix areas we needed extra touch ups. We had no issues with the maintenance of our home and the entire process was complete in the allotted time they promised. We did have some ... read more

Business response:

Thank you so much for your kind words, Mokerrum. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Ruth N.'s profile image
Ruth N. 
2 months ago

Steve Wisner was our installer. He did a fantastic job. We would highly recommend Vertical Connections. 

Business response:

Thank you so much for your kind words, Ruth. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Patty G.'s profile image
Patty G. 
2 months ago

We were very pleased with our recent Vertical Connection experience installing Luxury Vinyl Flooring in our upstairs bedrooms and hallway. We have used The Vertical Connection on 5 occasions for various window treatments, carpeting and LVP over the past 12 years. Each time we have worked with Stephanie Bunting who brings her experience, knowledge and personality in making for a fun project. On this last project we met Larry Roberts who dropped by to see just how well the project went. The installation team was very efficient... read more

Business response:

Thank you so much for your kind words, Patty. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Frequently asked questions about The Vertical Connection Carpet One

How is The Vertical Connection Carpet One rated?

The Vertical Connection Carpet One has a 4.9 star rating with 1,294 reviews. 

When is The Vertical Connection Carpet One open?

The Vertical Connection Carpet One is open now. It will close at 7:00 p.m.