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The Vertical Connection Carpet One

5.0
  • Closed
  • Opens 10:00 a.m.
  • Carpeting
  • Columbia, MD

About this business

The Vertical Connection Carpet One began with the mission to create happy customers. Founders, Kathy and Steven, didn’t want to be at the mall, a restaurant or a party and bump into an unhappy customer. It was as simple as that! Over four decades later, the mission hasn’t changed. Today, The Vertical Connection Carpet One is not only focused on creating happy customers, but also on providing unmatched value. As a member of the largest flooring cooperative in the world, we have unmatched buying power, bringing you everyday s... read more

Location details

8895 McGaw Rd, Columbia, MD, 21045, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 6:00 p.m.Closed now
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
Featured reviews
5.01,101 reviews
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Sarah R.'s profile image
Sarah R. 
8 months ago

Stephanie Bunting was simply fantastic to work with. We did a big renovation project on our home and she helped us choose just the right flooring for the look. Later, when the project was complete, she helped us get blinds. In both instances, we made an appointment with her and she really took her time explaining all the options and giving terrific advice on how to choose exactly the right look. My daughter, who is a designer, came with me to the showroom, and we both just really enjoyed the process and the time we spen... read more

Business response:

Thank you so much for your kind words, Sarah. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

James B.'s profile image
James B. 
8 months ago

Great experience with Vertical Connection, no hassle good price  

Business response:

Thank you so much for your kind words, James. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Susan M.'s profile image
Susan M. 
8 months ago

I’m a property manager, and I have to say that I just love Larry Roberts’ upfront and straightforward style when it came down to gathering the estimate, setting up the times, checking in, and follow through. He understands what it takes when it comes to carpets for rental properties. Larry Roberts is my go to guy!  

Business response:

Thank you so much for your kind words, Susan. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Jeff J.'s profile image
Jeff J. 
8 months ago

Tom Harryman is the professional, personable and effective in providing first rate service. He was patient to work with us to find the right products for our home and followed up to make sure that everything was in place and set for installation. I would highly recommend Tom to anyone in need of flooring. 

Business response:

Thank you so much for your kind words, Jeff. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Alison M.'s profile image
Alison M. 
8 months ago

The customer service was impeccable! David was helpful in providing samples, measurements and took a real interest in helping me to make a selection. I couldn’t recommend this family owned business more! 

Business response:

Thank you so much for your kind words, Alison. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Bob And Isabelle G.'s profile image
Bob And Isabelle G. 
8 months ago

The whole process from selection to installation was great. Tom Harryman was very knowledgeable with selections and followed through very promptly. His many years of experience in carpet sales is evident! Our installation turned out beautifully. We couldn’t be happier with Vertical Connection and love the new carpet. 

Business response:

Thank you so much for your kind words, Bob. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Wendy W.'s profile image
Wendy W. 
8 months ago

Had to clue on how to select the best window treatments for our family room. We had a weird window grouping. We wanted to out but wanted it darkened during the winter when the trees were bare and the sunlight was strong. Stephanie helped with the selection, and we are very happy with the installation process too. 

Business response:

Thank you so much for your kind words, Wendy. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Vanessa M.'s profile image
Vanessa M. 
8 months ago

We are very happy with our window covering. The entire staff at Vertical Connection is very professional. Stephanie was a pleasure to work with as she is very knowledgeable and helped us make decisions on color and fabric. Thank you Vertical Connection!  

Business response:

Thank you so much for your kind words, Vanessa. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Nancy And Jim M.'s profile image
Nancy And Jim M. 
8 months ago

From the sales through to the installation it was a great experience. We liked what we bought and how it looks in our home so much that we went back a few weeks later to have them do another few rooms. 

Business response:

Thank you so much for your kind words, Nancy. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Frequently asked questions about The Vertical Connection Carpet One

How is The Vertical Connection Carpet One rated?

The Vertical Connection Carpet One has a 5 star rating with 1,101 reviews. 

When is The Vertical Connection Carpet One open?

The Vertical Connection Carpet One is closed now. It will open at 10:00 a.m. 

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