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The Vertical Connection Carpet One
- Carpeting
- Columbia, MD
About this business
The Vertical Connection Carpet One began with the mission to create happy customers. Founders, Kathy and Steven, didn’t want to be at the mall, a restaurant or a party and bump into an unhappy customer. It was as simple as that! Over four decades later, the mission hasn’t changed. Today, The Vertical Connection Carpet One is not only focused on creating happy customers, but also on providing unmatched value. As a member of the largest flooring cooperative in the world, we have unmatched buying power, bringing you everyday s... read more
Location details
8895 McGaw Rd, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I was very pleased with my experience at Vertical Connection. They were very professional and helpful in my decision making process. They were really good about communicating through out the process. The installers were very polite and professional. They made sure that I was happy with their work before they left.
I don't typically leave reviews, but it would be criminal not sharing the exceptional experience I received working with Vertical Connections. I needed to replace the carpet and flooring on two floors. Larry Roberts, guru of flooring, adjusted his schedule to meet me at the property. He was extremely knowledgeable, compassionate, and a straight shooter. He understood exactly what I needed, made his recommendations, and we proceeded forward. I needed to list the house for rent, so I was in a bit of a time crunch. Vicky was in... read more
We had a full house floor replacement flooring project that was long overdue. The Vertical Connections install team made the selection, coordination with appliances and furniture, replacement and installation run smoothly. Larry was a pleasure to work with his flooring product knowledge, caring manner, and understanding of the important issues to homeowners. Vikki and the amazing install team were amazing. The efficient removal of old goods, coordination with existing furniture, the installation of the new carpet, tile, and... read more
Removed my old carpet and installed new beautiful carpet professionally!
I started my flooring adventure with The Vertical Connection with my salesman Stephan. He was nice knowledgeable. By the time he came, he was my 4th quote. Of my 4 quotes, he was the highest, but not by a whole lot. What really got me was that the reviews I read on this company were exceptional. I had a fairly short timeframe for install and Vikki was very accommodating with my schedule. Oscar was the foreman/head installer that came to my house for install. As the actual 'face of the company' Oscar and his crew lived up to ... read more
Larry is the kind of sales person I want to work with in every project. Very responsive and professional. He, Sean and Vicki all did their due diligence and got my apartment re-carpeted so quickly. To top it off they sent their best team to install. I am so pleased with the service and commumication. Top Notch! Don't use any other vendor! Thank you all so much. I am so appreciative of the work effort and professionalism.
Larry is rarity in this world. One of the last few people I've met that are actually dedicated to helping a customer versus making a buck. Larry and his team helped my wife and I through a tough spot during a basement renovation, and truly put us first. We feel lucky to have worked with Larry (for the third project in a row) and Vertical Connection. I highly recommend!
Stephanie Bunting was simply fantastic to work with. We did a big renovation project on our home and she helped us choose just the right flooring for the look. Later, when the project was complete, she helped us get blinds. In both instances, we made an appointment with her and she really took her time explaining all the options and giving terrific advice on how to choose exactly the right look. My daughter, who is a designer, came with me to the showroom, and we both just really enjoyed the process and the time we spen... read more
Great experience with Vertical Connection, no hassle good price
Frequently asked questions about The Vertical Connection Carpet One
How is The Vertical Connection Carpet One rated?
The Vertical Connection Carpet One has a 4.9 star rating with 1,195 reviews.
When is The Vertical Connection Carpet One open?
The Vertical Connection Carpet One is closed now. It will open tomorrow at 10:00 a.m.