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The Vertical Connection Carpet One

5.0
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About this business

The Vertical Connection Carpet One began with the mission to create happy customers. Founders, Kathy and Steven, didn’t want to be at the mall, a restaurant or a party and bump into an unhappy customer. It was as simple as that! Over four decades later, the mission hasn’t changed. Today, The Vertical Connection Carpet One is not only focused on creating happy customers, but also on providing unmatched value. As a member of the largest flooring cooperative in the world, we have unmatched buying power, bringing you everyday s... read more

Location details

8895 McGaw Rd, Columbia, MD, 21045, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
5.0828 reviews
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SERVPRO of Rockville-Olney & Silver Spring N.'s profile image
SERVPRO of Rockville-Olney & Silver Spring N. 
on Birdeye

9 months ago

Larry Roberts is a great rep for The Vertical Connection with his knowledge and professionalism. We would not hesitate to recommend this company to our customers with flooring and window treatment needs. Excellent company and product offerings, and service! 

Business response:

Thank you so much for your kind words, Servpro. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Cheryl B.'s profile image
Cheryl B. 
on Birdeye

9 months ago

My lovely vertical blinds were installed today. Everything went well. From my initial phone call of inquiry, to the sales visit (Mike) to the installer (Abbas), all of my expectations were met or exceeded. Scheduling the initial visit, choosing the right product, getting the info on zero interest financing options and doing the paperwork was all easy. I knew they paid attention to details when I made a change in the direction of which ways one set of blinds would slide. Mike noticed the difference between what I initally tol... read more

Business response:

Thank you so much for your kind words, Cheryl. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Clinton B.'s profile image
Clinton B. 
on Birdeye

10 months ago

The Vertical Connection is an outstanding company. From their visit to create the estimate to the close of the job, they were professional and cordial. They removed all our carpet and installed wood floors. The job was completed in a superior manner with close attention to detail in corners and doorways. The workman were very competent and efficient. Clean up was spotless. If I need anything their company can provide, I will quickly call them again. Fantastic job. 

Business response:

Thank you so much for your kind words, Clinton. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Clay S.'s profile image
Clay S. 
on Birdeye

10 months ago

Larry helped work with us to make a choice for our specific need, gave us great pricing and then delivered the product 2 weeks earlier than promised. They are a very professional solution and I am so happy to have them as a resourse. 

Business response:

Thank you so much for your kind words, Clay. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Renee Yaffe M.'s profile image
Renee Yaffe M. 
on Birdeye

11 months ago

New vertical blinds installed. Excellent customer service as always. Joan is a pleasure to work with.  

Business response:

Thank you so much for your kind words, Renee. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Diane H.'s profile image
Diane H. 
on Birdeye

11 months ago

Our experience in the store was great. The installation was great. The logistics were all coordinated perfectly. 

Business response:

Thank you so much for your kind words, Diane. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Nick B.'s profile image
Nick B. 
on Birdeye

11 months ago

We moved into a 4 bedroom home that needed some love in the carpet area since it was approximately 30 years old. Our contractor's suggested Vertical Connection, and the experience we had with them was fantastic. They worked with our budget, our timeline, and everyone was very easy to communicate with from start to finish. They installed rugs in a 4 bedroom home in just one work day (before moving furniture in, of course) and then came back another day for the runner install on the stairs - that only took them about 1.5 hour... read more

Business response:

Thank you so much for your kind words, Nick. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Harriet F.'s profile image
Harriet F. 
on Birdeye

11 months ago

Excellent work 

Business response:

Thank you so much for your kind words, Harriet. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Bessie's profile image
Bessie 
on Birdeye

a year ago

Larry Roberts and his team were excellent! I was able to easily compare and select flooring options (carpet and some LVP), the estimate and measurements were done promptly, and the flooring installation went flawlessly. The installation crew did an excellent job preparing the floors and leaving the work areas clean and neat. Plus everyone (Larry, Tim, Vikki, Shawn the estimator, Tom the installer and team) was so nice. The new carpet feels amazing, and everything looks great. Highly recommend for a stress-free and high quali... read more

Business response:

Thank you so much for your kind words, Bessie. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to contact us with any follow-up questions! We look forward to working with you again in the future! THANKS!! The Vertical Connection Carpet One  

Frequently asked questions about The Vertical Connection Carpet One

How is The Vertical Connection Carpet One rated?

The Vertical Connection Carpet One has a 5 star rating with 828 reviews. 

When is The Vertical Connection Carpet One open?

The Vertical Connection Carpet One is open now. It will close at 7:00 p.m.  

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