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Tidal Wave Auto Spa Corporate
- Other
- Thomaston, GA
About this business
Location details
607 N Church St, Thomaston, GA, 30286, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Zero stars is more applicable. The car wash had a promotion that I wanted to take advantage of. Instead it took advantage of me. I have a very nice pickup that I wanted the road salt and grime washed off. (This has fresher paint on my bedside from a dent repair)so there are zero cosmetic issues with my bedside until Tidal Wave took advantage of it. They ran their coarse brushes along my truck creating even swirls in the paint. Front to back. I only care about my new paint as the other paint has imperfections already. I notic... read more
complete con, sales person sells you a half price membership for one month. Completely forgets to mention that they will continue to take nearly $50 every month and that this is a subscription. Called head office won't give refund, says they sent a text explaining this was a recurring plan ( no text received) . They could tell I only used this in Florida when I was there on vacation, hell I love in Maine they DONT EVEN HAVE ANY LOCATIONS HERE. Buyer beware .
I took a brand new2024 f150 that was 1 week old through the car wash in Brevard NC and it put horizontal scratches down both sides of my truck and now the Manager Brandon says that it wasn't their fault. I noticed the scratches immediately after pulling out of the wash and showed an associate who agreed that the scratches were from the wash and he took pictures and started a claim. Brandon the manager finally called me back about 1 month later. I'm very dissatisfied and I'm trying to get the owners at this time.
Got a membership because this car wash is close to my job. The location in Greensboro NC is always closed when I go there. I've been at different times and days and they are constantly closed. It's an inconvenience because the main reason I got a membership was it was close to my job. I have to go to another location to just use my membership. I canceled my membership and asked for a refund for January, but they couldn't give me one because I used it twice. I should be able to use it everyday, but I can't if the place is alw... read more
I tell you these car washes in Hanover, Pa are so ridiculous. I went to Tidal Wave Car Wash 2 weeks. I have a membershio mind you. There was a VERY light dustung of snow on top of my Honda Mini Van I was told I couldn’t go through until I brushed it off. Today I go back to run my van through the car wash and was told again I couldn’t come through because there is ice on my front grill. I said then you can cancel my membership right now! You all are a piece of work! I will NEVER go to one of your establishments.
Customer service is not what it should be. Went thru the wash with our “family -the works” membership 1/5/25 . The worker was busy with his phone as we pulled up to the bay. While being motioned into the track he laid his phone down. As the track started my vehicle had a pull to it as we went thru. Mid way thru several lights came upon the vehicle . Collision, brake, pedestrian , you name it came on. We stopped on the track at the end and were almost hit by the car behind us. When we exited and pulled over to the vacuum bays... read more
I used this place for the first time 12/2/24. They said they had a special going and for $17.00 I could get unlimited washed for December so that’s what I paid for. Now I see they took $29.97 out of my account on 1/2/25. This was never mentioned to me nor authorized! This is very shady, dishonest business. I’ve been on hold for 25 minutes now waiting to speak to someone, listening to the same recording over & over. Pressing option 1 or 2 as the recording offers as options, does absolutely nothing!
Zero customer service I cancelled my membership the first month and they still charged me. Called and spoke to a very rude representative Asked for a manager to call - 3 days later nothing yet Sent them 2 emails and no response
I Do Not Recommend Tidal Wave Auto Spa I had a terrible experience at Tidal Wave Auto Spa on December 29, 2024, during my second visit to their Chesapeake location. Their negligence and unprofessionalism caused significant damage to my 2024 Tesla Cybertruck. Despite following Tesla’s guidelines by enabling “car wash mode” and placing the vehicle in neutral, an employee negligently misaligned my vehicle on the guide rails. This resulted in torn plastic fairings, damaged and detached wheel hubs, and additional damage to my v... read more
Frequently asked questions about Tidal Wave Auto Spa Corporate
How is Tidal Wave Auto Spa Corporate rated?
Tidal Wave Auto Spa Corporate has a 3.6 star rating with 342 reviews.
When is Tidal Wave Auto Spa Corporate open?
Tidal Wave Auto Spa Corporate is closed now. It will open at 8:00 a.m.