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Tidal Wave Auto Spa Corporate

3.6

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Location details

607 N Church St, Thomaston, GA, 30286, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
3.6351 reviews
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Chance Singleton's profile image
Chance Singleton 
recommend  Recommended
a year ago

Tidal Wave, please send someone to check the Chandler Road store in Georgia, it's terrible customer service the soaps aren't working at all and most of all, the manager needs customer service 101 all over again in the classroom...that will be all!🤬 

Tom Collins's profile image
Tom Collins 
a year ago

Roswell GA, Holcomb Bridge Location; I am unhappy with the attitude of the staff at this location today 11/13/24 2:05pm. I did Not want to move my car closer to the backend of the car in front of me in the queue so I got served attitude by the staff. A customer should not be made to feel that way. Cancelling and moving on. 

Ashley Nichole's profile image
Ashley Nichole 
a year ago

Staff was friendly…The conveyor roller malfunctioned and jerked our car forward and lady in front of us causing our cars to hit . They won’t fix the lady car when it was obviously their fault from faulty equipment. And my parents went in after and it blew his light cover all the way off and broke it….just be careful so this don’t happen to you.! 

Laura A Soto's profile image
Laura A Soto 
a year ago

Nice attendant. Car wash not good at all. Car coming out was hardly cleaner than when we went in. Glad I didn’t take the ‘awesome special’ and sign up for monthly. Pocatello Idaho location 

Kaitlyn Kelly's profile image
Kaitlyn Kelly 
a year ago

Tidal wash on little and ridge - the children working there are rude as all can be. The manager isn’t bad but apparently has “undecided feelings” towards me. This is AFTER the construction of the carwash ruined my house since they decided to put the entrance on a dirt road to a neighborhood. ☺️ They haven’t tried to make things right. 

Lauro Cortez Jr.'s profile image
Lauro Cortez Jr. 
a year ago

Terrible customer service and their wash scratched up my homies truck. 

Jami Ryan Toman's profile image
Jami Ryan Toman 
a year ago

Terrible customer service, car wash is terrible. Vehicle is still dirty when leaving the wash. A business that is only after money. They do not care about their customers 

Samantha Thomas Nelms's profile image
Samantha Thomas Nelms 
2 years ago

DO NOT USE THEM. They are unethical They do not communicate recurring charges will occur. Customer service was terrible. DO NOT USE! 

Business response:

Hi Samantha. Your feedback is important to us. We are actively looking into this situation. If you need immediate assistance, please call our customer service team at 706-938-0991 (8 a.m.-7 p.m. M-F and 8 a.m.-2 p.m. Saturdays) and they will be happy to assist you. 

Kitsa Manginis's profile image
Kitsa Manginis 
2 years ago

Tidewave auto spa in Queensbury has some of the worst customer service I’ve ever seen. My wife and I are owner operators of a small business so we know what good Customer Service looks like and would never dare treat our customers with such disregard and distain as we’ve experienced having to deal with the manager of this location and several customer service representatives at their headquarters. My wife and I decided to get the best monthly package that wave offers for three vehicles, Two of which are pick up trucks we ut... read more

Frequently asked questions about Tidal Wave Auto Spa Corporate

How is Tidal Wave Auto Spa Corporate rated?

Tidal Wave Auto Spa Corporate has a 3.6 star rating with 351 reviews. 

When is Tidal Wave Auto Spa Corporate open?

Tidal Wave Auto Spa Corporate is closed now. It will open at 8:00 a.m.