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Universal Windows Direct of Cleveland
- Windows Installation
- Bedford Heights, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
RecommendedWe just had our entire house windows replaced. The guys were awesome from Matt who was the rep and came to speak to us to the crew that installed. Super nice , cleaned up after they were done and the windows look beautiful. Highly recommend.
Business response:
Melanie , thank you for sharing your feedback of this experience with our team here at Universal Windows Direct. Don't forget to recommend us to your family and friends!
I had 15 windows replaced, my front door replaced, and a screen door added. I am beyond pleased with my experience! First things first, when Nate came to check out what we wanted and to work up an estimate, the one thing he did NOT do that almost every other company had done, was bad mouth other companies. In fact, Nate pointed out some of the good things about other Ohio companies. That was a big factor with choosing Universal Windows Direct. Another was simply the quality of the product. I wasn’t spending tons of money, bu... read more
Business response:
Caroline , thank you for sharing your feedback of this experience with our team here at Universal Windows Direct. Don't forget to recommend us to your family and friends!
We purchased a house full of windows last year. The best thing we ever did. The install crew were professional and careful with my home. I have saved money on my heating and air condition bills. Also, the noise from outside has been reduced. Did a thing today and met with Cody Hinkle and purchased gutter guards for my house. This will keep my husband off a ladder. Thanks Cody!
Business response:
Deb , thank you for sharing your feedback of this experience with our team here at Universal Windows Direct. Don't forget to recommend us to your family and friends!
We would like to say how professional,kind and hard working Cody Hinkle was today in helping us upgrade our home. It was a pleasure working with Windows Direct.
Business response:
Kayla , thank you for sharing your feedback of this experience with our team here at Universal Windows Direct. Don't forget to recommend us to your family and friends!
They were thorough when they came to do the estimate. Answered all our questions and explained everything. And they were very quick. I love the windows and they did a great job from sales to install. I would definitely recommend. The only issue I had was they didn't mention the veterans discount. We found about it at the Home & Garden show after the fact. That could have saved us a lot of money.
Business response:
Hello, Michele. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! We are truly sorry for the miscommunication regarding our veterans discount during your sales experience with us as we understand the importance of saving money. We will be sure to share this feedback with our teams to ensure we don't miss this in the future!
I am so very pleased with my new windows. They look awesome. Have to give a great big THANK YOU to all of the installers who worked installing the windows at my house. Getting invaded by those yellow jackets sure made for some crazy moments. Thankfully to my knowledge no one got stung. Thanks again for doing my 89 year old Mother's room first. Keeping her happy makes my days better. Everyone who has come by today has commented on how beautiful the new windows are. We will definitely be recommending Universal Windows Direct t... read more
Business response:
Thank you for your kind words, Debra! We're thrilled to hear that you're pleased with your new windows and that your mother is happy with her room. We appreciate your recommendation and look forward to serving your family and friends in the future.
Today I had all my second floor windows replaced. Jason and Rachel were awesome. They were both very friendly, and respectful to keeping everything as clean as possible while replacing 10 windows. I had a friend help me move our king size bed, and Jason and Rachel put the mattress back on and pushed it back to the spot it belonged in. I appreciate everything they did today they made something I was stressing over, not so stressful. Thank you for getting my windows done in this 123 year old house.
Just wanted that once more Universal Windows Direct is the company to use for new windows! Had the windows on my back porch replaced. Jeff did a great job. He was professional, courteous and respectful! Thanks again! Highly, highly recommend!
Business response:
Hello, Tracy! Thank you for this amazing feedback on your experience with us at Universal Windows Direct! We are so happy to hear that Jeff provided you with a great experience. Please don't hesitate to reach out if you need anything!
what a Great job Highly recommend
Business response:
Hi, Terry. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J
Frequently asked questions about Universal Windows Direct of Cleveland
How is Universal Windows Direct of Cleveland rated?
Universal Windows Direct of Cleveland has a 4.9 star rating with 1,962 reviews.
When is Universal Windows Direct of Cleveland open?
Universal Windows Direct of Cleveland is closed now. It will open at 8:00 a.m.