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Universal Windows Direct of Cleveland


About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.74,552 reviews
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Cathleen H.'s profile image
Cathleen H. 
2 days ago

Easy to work with 

Review in Wadsworth, OH's profile image
Review in Wadsworth, OH 
5 days ago

We had a great experience. The windows look great! 

Maria A.'s profile image
a week ago

Will absolutely recommend UWD. HIGHLY PLEASED!! 

Review in Painesville, OH's profile image
Review in Painesville, OH 
a week ago

Overall it was a decent experience. The sales person seemed knowledgeable of the product. The measurement person was quick and painless. The install crew came out and did the install. 

Review in Cleveland, OH's profile image
Review in Cleveland, OH 
a week ago

It took a little trial and error to get one of the doors to fit, but the last technician who came out really knew what he was doing and took the time to make sure the door properly fit in the frame and opened and closed properly. We are grateful that he was able to see the problem and came up with a workable remedy. 

Gayle D.'s profile image
a week ago

We have had a good experience from the start. The product is a good one and the installation went smoothly. Highly recommend!! 

Randy W.'s profile image
2 weeks ago

If the windows are of standard size..Doors, my opinion, costly. 

Courtney D.'s profile image
Courtney D. 
2 weeks ago

Windows look great and installation team was very accommodating; finishing my office space first so I could continue working. I was amazed how efficient the team was and the entire project was completed much faster than I anticipated. 

Business response:

Hello, Courtney. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! -AS 

Patricia G.'s profile image
Patricia G. 
2 weeks ago

I'm disappointed the sales person didn't state full screens for the double hung. When the guy came and changed the screen, he said we could move it up/down, yet the installers said we couldn't. Which is correct? 

Business response:

Hi Patricia! Hi, Patricia. At Universal Windows Direct, we aim to provide positive experiences at all times. Please contact us at customerservice@universalwindowsdirect.com! -AS 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.7 star rating with 4,552 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is closed now. It will open at 11:00 a.m.