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Universal Windows Direct of Cleveland

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.75,190 reviews
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Michael P.'s profile image
Michael P. 
3 months ago

Yes 

Business response:

We're absolutely thrilled to hear about your positive experience with Universal Windows Direct of Cleveland. Thank you for your feedback! -SS 

Review in Brunswick, OH's profile image
Review in Brunswick, OH 
3 months ago

Love our new windows!! High quality and at a great price. 

Business response:

We're absolutely thrilled to hear about your positive experience with Universal Windows Direct of Cleveland. Thank you for your feedback! -SS 

Jun M.'s profile image
3 months ago

Universal Windows Direct of Cleveland is a good option for my home project, i.e. replace the entry door and large sight view window at 2nd F. I'm delighted to share my experience thru quote, measurement, and installation service. Typically, they adjusted original proposal according to the city permits without asking me for extra cost. The installation was also handled professionally. I would like to witness the quality of the newly installed window and doors as the time being and their after-sale service, because it claims f... read more

Business response:

Hi Jun, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! -SS 

Susann M.'s profile image
3 months ago

The two installers were fantastic. The were hard working and professional. I would definitely recommend universal windows. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Terrie M.'s profile image
4 months ago

Jim was punctual, courteous and fixed the issue promptly. Very happy with the quality of work. 

Paul L.'s profile image
4 months ago
Bill C.'s profile image
4 months ago

The Windows were of excellent quality and installed very professionally. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Brittany M.'s profile image
Brittany M. 
4 months ago

We had a great experience with Josh, the salesman and all the installers. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Bret M.'s profile image
4 months ago

If I know of anyone looking for windows, I'll be sure to refer. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.7 star rating with 5,190 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is closed now. It will open tomorrow at 8:00 a.m.