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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Really great service. The installer was amazingly
Business response:
Hi, Maria. Thanks for taking the time to share your positive experience. We truly appreciate it! Please don't hesitate to reach out if you need anything!
From the free estimate to the installation of the windows, I recommend Universal Windows Direct to anyone looking to replace their windows! Outstanding service and attention to detail is very important to me. The salesman, customer service and installers are excellent! Very satisfied with the new windows, too!
Business response:
Hi, Anita. We are thrilled to learn that our team provided you an exceptional experience! Please don't hesitate to reach out if you need anything! ^JD
The 4 men who installed my window were great. Very professional and answered all my questions. Very Happy!
Business response:
Hi, Laura Schroll. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^JD
Steven and his crew were great. They showed up on time and completed the installation in a timely manner.
Business response:
Hi, Joyce Everhart. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^JD
Very professional and takes great pride in their work.
Business response:
Hi, Barbara. Thanks for taking the time to share your positive experience. We truly appreciate it! Please don't hesitate to reach out if you need anything!^JD
They are professional, on time, friendly and got the job done.
Business response:
Thank you so much for your kind words, Gwen. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything!^M
Today my mother had her new windows and a sliding door installed. The team of window specialists were professional and super fast! They had 9 windows and one sliding door installed by noon. They cleaned up after the work was done and we could not be happier. Thank you to everyone at Universal Windows from our sales rep Jake, to scheduling team, manufacturing team, to the installation team. You’re all amazing. Great work! I highly recommend using Universal Windows!
Business response:
Hello, Jennifer. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^JD
Very respectful young installer installed my windows with no issues!!! I’d recommend Universal Windows Direct to all my friends!!!
Business response:
Hello, Shirley. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^JD
Ken and Jim were the most professional installation team I have ever worked with. True tradesmen who took pride and demonstrated their expertise in installing our beautiful windows.
Business response:
Hello, Greg Andrea! Thank you for the positive feedback and recommendation! We are so happy to hear that Ken and Jim provided you with a great experience. Please don't hesitate to reach out if you need anything!^JD
Universal Windows Direct of Cleveland has a 4.9 star rating with 1,991 reviews.
Universal Windows Direct of Cleveland is closed now. It will open at 10:00 a.m.