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Universal Windows Direct of Cleveland

4.4

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.42,548 reviews
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Alex Washburn's profile image
Alex Washburn 
recommend  Recommended
3 years ago

Just went through the process of looking through and purchasing new windows with Kayvon and he's very informative and down to earth. Went through multiple options and found the best for us. Did some demonstrations for us and got us a pretty good deal. 

Annabelle Judy's profile image
Annabelle Judy 
recommend  Recommended
3 years ago

John and Frank were our installers and work was perfect! The windows were even better than I imagined they would be. Super attractive looking inside and out. My house will be up for sale in 2 months and these windows are an extreme plus!!!! Time frame was like expected. It was about 6 weeks wait. Tom the sales rep was amazing and helped me with color choices. I needed bronze to match the outside cedar and white on the inside. I am very happy just wish I did it sooner! 

John Bugaj's profile image
John Bugaj 
recommend  Recommended
3 years ago

Matt R. provided great insight and opportunity to invest in our home with Universal window Direct products we feel very comfortable moving forward with our home projects. Thank you Matt R. We are excited to reap our windows for life! 

Nick Durant's profile image
Nick Durant 
recommend  Recommended
3 years ago

Hey just met with Universal Windows Direct. Sales meeting went great with Dan S. Looking forward to getting new windows installed! 

Susan Peto Starkey's profile image
Susan Peto Starkey 
recommend  Recommended
3 years ago

Matthew Rosen was our salesman, he was very knowledgeable and not pushy. He was thorough and patient with us and answered all questions we had. Matt was great with our dogs too, they kept pestering him but he had no problem with it, even gave them treats. We purchased windows and siding from him. 

Megan Golay's profile image
Megan Golay 
recommend  Recommended
3 years ago

Kayvon Khaledi came out and did his presentation. He was down to earth, yet professional. He was able to answer all my questions and worked with me on financing options. Kayvon tolerated my crazy kids running around the house while he was trying to talk business and measure windows very well. I hope I’m as satisfied with the installation process and my new windows as I am with the sales portion. Thanks Kayvon! 

Kirk Beckmann's profile image
Kirk Beckmann 
recommend  Recommended
3 years ago

Thank you so much to Cody Hinkle for helping us complete our whole house window replacement! We've been customers of Universal Windows Direct since 2018, and have been extremely satisfied with their sales and installaton process from start to finish. Cody has been extremely responsive to our questions, and have worked with us to find solutions to our window needs. Thanks again! 

Jennifer Thibo-Edwards's profile image
Jennifer Thibo-Edwards 
recommend  Recommended
3 years ago

Kayvon Khaledi did great. Answered all of our questions when he was here. Kept in touch when the Measuring Tech came out and called when there was a sizing issue. Promptly helped with paperwork and was great the whole time. My 1 window had to become 2 of them and even though it was more cost on their part they stood by their quote and that is something you don't see a lot of anymore. 

Jen Leverenz's profile image
Jen Leverenz 
recommend  Recommended
3 years ago

Matt Rosen did a great job explaining everything. He showed up on time. He kept asking if I had any questions too. I would ask for him on your next project. 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.4 star rating with 2,548 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is open now. It will close at 3:00 p.m.