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Universal Windows Direct of Cleveland

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.74,982 reviews
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Larry S.'s profile image
4 months ago

The installers who came to our home were very good at their job. We were pleased with the end result and once they noticed my husband could not use his left arm, they did put the blinds back up for us which we really appreciated. 

Business response:

Thank you immensely for sharing your experience with us, Larry S. We are thrilled to hear that the installers did a great job and accommodated your needs. -SS 

Jeremy V.'s profile image
4 months ago

Too soon to tell yet 

Business response:

Hi Jeremy, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! -SS 

Max C.'s profile image
4 months ago

I’m indifferent a bit disappointed but it is what it is 

Business response:

Hello, Max. Thank you for making us aware of your experience with us. A manager has been made aware of your situation and we are working on the best resolution. We will be in touch with you shortly. We appreciate your patience with us at this time. -SS 

Brandon W.'s profile image
Brandon W. 
5 months ago

Great work fast and sufficient installation 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Review in Cleveland, OH's profile image
Review in Cleveland, OH 
5 months ago

My windows look great! The installer was quick and clean, 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Review in Uniontown, OH's profile image
Review in Uniontown, OH 
5 months ago

Recommend for door and windows, not for house siding. 

Business response:

Hi Review, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! -SS 

Hayley H.'s profile image
5 months ago

Wonderful experience 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Charlotte R.'s profile image
Charlotte R. 
5 months ago

My crew of one, Alex H, arrived on time and was very professional, explaining everything, thoroughly completing the task by himself in less than 6hrs! Very impressive! Job well done! I love my new windows and doors!!! 

Business response:

Hello, Charlotte! Thank you for this amazing feedback on your experience with us at Universal Windows Direct! We are so happy to hear that provided you with a great experience. Please don't hesitate to reach out if you need anything! -SS 

Gayle D.'s profile image
5 months ago

Great company to work with. Handled all of our concerns quickly. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. ^AMC 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.7 star rating with 4,982 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is open now. It will close at 8:00 p.m.