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Universal Windows Direct of Cleveland
- Windows Installation
- Bedford Heights, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
RecommendedJust went through the process of looking through and purchasing new windows with Kayvon and he's very informative and down to earth. Went through multiple options and found the best for us. Did some demonstrations for us and got us a pretty good deal.
Business response:
Hello, Alex! Thank you for the positive feedback and recommendation! We are so happy to hear that Kayvon provided you with a great experience. Please don't hesitate to reach out if you need anything!^JD
John and Frank were our installers and work was perfect! The windows were even better than I imagined they would be. Super attractive looking inside and out. My house will be up for sale in 2 months and these windows are an extreme plus!!!! Time frame was like expected. It was about 6 weeks wait. Tom the sales rep was amazing and helped me with color choices. I needed bronze to match the outside cedar and white on the inside. I am very happy just wish I did it sooner!
Business response:
Hello, Annabelle! Thank you for the positive feedback and recommendation! We are so happy to hear that John and Frank provided you with a great experience. Please don't hesitate to reach out if you need anything!^JD
Matt R. provided great insight and opportunity to invest in our home with Universal window Direct products we feel very comfortable moving forward with our home projects. Thank you Matt R. We are excited to reap our windows for life!
Business response:
Hello, John! Thank you for the positive feedback and recommendation! We are so happy to hear that Matt R. provided you with a great experience. Please don't hesitate to reach out if you need anything!^JD
Hey just met with Universal Windows Direct. Sales meeting went great with Dan S. Looking forward to getting new windows installed!
Business response:
Hello, Nick! Thank you for the positive feedback and recommendation! We are so happy to hear that Nick provided you with a great experience. Please don't hesitate to reach out if you need anything!^JD
Matthew Rosen was our salesman, he was very knowledgeable and not pushy. He was thorough and patient with us and answered all questions we had. Matt was great with our dogs too, they kept pestering him but he had no problem with it, even gave them treats. We purchased windows and siding from him.
Business response:
Hello, Susan Peto! Thank you for the positive feedback and recommendation! We are so happy to hear that Matthew Rosen provided you with a great experience. Please don't hesitate to reach out if you need anything!^JD
Kayvon Khaledi came out and did his presentation. He was down to earth, yet professional. He was able to answer all my questions and worked with me on financing options. Kayvon tolerated my crazy kids running around the house while he was trying to talk business and measure windows very well. I hope I’m as satisfied with the installation process and my new windows as I am with the sales portion. Thanks Kayvon!
Business response:
Thanks for this feedback, Megan. We are thrilled to hear Kayvon provided you with a quality experience. If you have any additional questions, please don't hesitate to reach out.^JD
Thank you so much to Cody Hinkle for helping us complete our whole house window replacement! We've been customers of Universal Windows Direct since 2018, and have been extremely satisfied with their sales and installaton process from start to finish. Cody has been extremely responsive to our questions, and have worked with us to find solutions to our window needs. Thanks again!
Business response:
Hello, Kirk! Thank you for the positive feedback and recommendation! We are so happy to hear that Cody provided you with a great experience. Please don't hesitate to reach out if you need anything!^JD
Kayvon Khaledi did great. Answered all of our questions when he was here. Kept in touch when the Measuring Tech came out and called when there was a sizing issue. Promptly helped with paperwork and was great the whole time. My 1 window had to become 2 of them and even though it was more cost on their part they stood by their quote and that is something you don't see a lot of anymore.
Business response:
Hello, Jennifer. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project!^JD
Matt Rosen did a great job explaining everything. He showed up on time. He kept asking if I had any questions too. I would ask for him on your next project.
Business response:
Hello, Jen! Thank you for the positive feedback and recommendation! We are so happy to hear that Matthew Rosen provided you with a great experience. Please don't hesitate to reach out if you need anything!^JD
Frequently asked questions about Universal Windows Direct of Cleveland
How is Universal Windows Direct of Cleveland rated?
Universal Windows Direct of Cleveland has a 4.9 star rating with 1,967 reviews.
When is Universal Windows Direct of Cleveland open?
Universal Windows Direct of Cleveland is closed now. It will open tomorrow at 8:00 a.m.