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Universal Windows Direct of Cleveland

4.9

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.91,991 reviews
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John Carter's profile image
John Carter 
recommend  Recommended
2 years ago

Basement windows were installed quickly and efficiently. The windows looked great and the installers cleaned up afterwords. Would recommend to those that ask. 

Business response:

Hello, John. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project!^JD 

Leticia Wright's profile image
Leticia Wright 
recommend  Recommended
2 years ago

I liked the service very nice people windows look nice. 

Business response:

Hi, Leticia. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!^JD 

Amanda Wynn's profile image
Amanda Wynn 
recommend  Recommended
2 years ago

Installation of 8 windows and a bay window took six hours. They were very fast and super friendly. There was hardly any mess and they cleaned up what there was. They were. They were very virtuous of their surroundings. Only downfall is they ordered one wrong window so now we have to wait for one final window to be installed. 

Business response:

Hi, Amanda. We appreciate the kind words and are glad we could provide you with a positive experience! Our team is working to get your concern addressed as soon as possible. Thank you for trusting us with your home improvement project!^JD 

Perry Quayle's profile image
Perry Quayle 
recommend  Recommended
2 years ago

We went with Universal to have our house re-sided recently. Tim's crew from Universal arrived exactly when we were told they would be here and performed fantastic work. The siding quality itself is fantastic, the color is exactly what we expected, and our home looks like an entirely new house! The only complaint we observed was that the clean-up process following installation could have been a little better; small pieces of some debris were found here and there around the yard, which could have been potentially dangerous f... read more

Business response:

Hello, Perry! Thank you for the positive feedback and recommendation! We are so happy to hear that Tim and his crew provided you with a great experience. Please don't hesitate to reach out if you need anything!^JD 

Lisa Seegert Ackley's profile image
Lisa Seegert Ackley 
recommend  Recommended
2 years ago

The installers were great and my new doors look awesome! 

Business response:

Hi, Lisa Seegert. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!^JD 

Joe Palmer's profile image
Joe Palmer 
recommend  Recommended
2 years ago

East no pressure sales experience. High quality product. Outstanding and quick installation and our house inside and out was spotless when they completed the installation. Installers we’re very professional. 

Business response:

Hi, Joe. Thanks for taking the time to share your positive experience. We truly appreciate it! Please don't hesitate to reach out if you need anything!^JD 

Darla Leimbach-Wright's profile image
Darla Leimbach-Wright 
recommend  Recommended
2 years ago

Very professional from in home consultation to installation. Our sales rep , Carlos was very knowledgeable and professional. Installation day went well. Neatly installed and cleaned up. Work was completed in a efficient manner. Windows look really good inside and out! Installers arrived as scheduled and received a call when they were in route. 

Business response:

Hello, Darla. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project!^JD 

Brent Foreman's profile image
Brent Foreman 
recommend  Recommended
3 years ago

The install was great and my sliding glass door works perfectly. 

Business response:

Hi, Brent. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!^JD 

Brandy Graham's profile image
Brandy Graham 
recommend  Recommended
3 years ago

They were so wonderful from the initial visit through the install. Workers kept their mess contained and cleaned up so well after themelves. Everyone was so polite and professional. Our windows look great! We are very thankful and deffinately recomend! 

Business response:

Hello, Brandy. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project!^JD 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.9 star rating with 1,991 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is closed now. It will open at 10:00 a.m.