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Universal Windows Direct of Cleveland

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.75,190 reviews
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Sarah J.'s profile image
2 months ago

On time , pleasant, windows look great and he was informative 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Rob R.'s profile image
2 months ago

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Dianna H.'s profile image
2 months ago

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Review in Lyndhurst, OH's profile image
Review in Lyndhurst, OH 
3 months ago

They were able to take care of my issue 

Business response:

We're absolutely thrilled to hear about your positive experience with Universal Windows Direct of Cleveland. Thank you for your feedback! -SS 

Sandy S.'s profile image
3 months ago

Loved the new look of house and while it was quite an investment- very glad we chose UWD 

Business response:

We're absolutely thrilled to hear about your positive experience with Universal Windows Direct of Cleveland. Thank you for your feedback! -SS 

Leighann K.'s profile image
Leighann K. 
3 months ago

Universal Windows did a great job with my main picture window replacement. It randomly decided to crack making me extremely nervous for the work ahead and the price. They walked me through the process and offer affordable rates plus payment plans. The installation was a quick 2 man job. One of my screens had a small hole at the bottom that I noticed the next day and when I called customer service they were able to get someone out to replace within a week. As a first time home buyer I was extremely anxious, but I'm relieved w... read more

Business response:

We're absolutely thrilled to hear about your positive experience with Universal Windows Direct of Cleveland. Thank you for your feedback! -SS 

Review in New Philadelphia, OH's profile image
Review in New Philadelphia, OH 
3 months ago

They did a great job on our windows, they were very polite and professional and used covers on there shoes when they worked in the house, first they put down tarps under the old windows to keep the floors clean and undamaged which I appreciated and they got the job done quickly, took all the trash with them and left us with beautiful windows and no mess to clean up. I was very surprised how fast it happened and very pleased with the results. Our windows look awesome! 

Business response:

We're absolutely thrilled to hear about your positive experience with Universal Windows Direct of Cleveland. Thank you for your feedback! -SS 

Joyce N.'s profile image
3 months ago

Great job 

Business response:

We're absolutely thrilled to hear about your positive experience with Universal Windows Direct of Cleveland. Thank you for your feedback! -SS 

Anita M.'s profile image
3 months ago

Great windows good looking, great warranty and great insulating 

Business response:

We're absolutely thrilled to hear about your positive experience with Universal Windows Direct of Cleveland. Thank you for your feedback! -SS 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.7 star rating with 5,190 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is closed now. It will open tomorrow at 8:00 a.m.