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Universal Windows Direct of Cleveland

4.9

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.91,967 reviews
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Karen Tonkin Oani's profile image
Karen Tonkin Oani 
recommend  Recommended
2 years ago

Replaced 19 windows for me. Pleasant, professional and accurate. I have 9 more windows and a slider yet to be replaced. Will definitely have Universal do them. I highly recommend this company. 

Business response:

Hello, Karen. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project!  

Nick Titus's profile image
Nick Titus 
recommend  Recommended
2 years ago

Excellent Installation. Friendly and thorough 

Business response:

Hi, Nick. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^JD 

Michael McBride's profile image
Michael McBride 
recommend  Recommended
2 years ago

Professional work, friendly installers 

Business response:

Hello, Michael. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^JD 

Diann Throckmorton's profile image
Diann Throckmorton 
recommend  Recommended
2 years ago

my windows are beautiful.The gentle men that installed them were kind and cosidrate.The work was done in no tim.I am very happy. 

Business response:

Hi, Diann. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^M 

Sheila Witwer's profile image
Sheila Witwer 
recommend  Recommended
2 years ago

Just had our new windows installed from Universal Windows Direct and couldn't be happier with the process from start to finish! Our salesman Eric was incredibly professional and informative. His explanation seemed like more of an education than a sales pitch. The quality of their construction shows, and the price was definitely competitive. Our installer team of just 2 guys replaced 18 windows in just a day and change! Joey and Cody were friendly, professional, clean, and detailed craftsmen! The windows look great and have ... read more

Business response:

Hello, Sheila. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^JD 

Tereasa Dennis's profile image
Tereasa Dennis 
recommend  Recommended
2 years ago

They were on time,very polite,cleaned up and hauled the old off 

Business response:

Hello, Tereasa. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^JD 

Beejay Harris's profile image
Beejay Harris 
recommend  Recommended
2 years ago

Marty was our contact person who came to our home and provided information about the company and windows. He measured our windows and after reviewing the price we decided to sign the contract. Universal Windows Direct kept us updated when the windows would arrive (they arrived earlier than expected!). We set up an appointment for installation. The installers arrived promptly on the scheduled day. We love our windows!❤️ Thank you!😊 

Business response:

Hello, Beejay. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^JD 

Renee Loudermilk Rehmar's profile image
Renee Loudermilk Rehmar 
recommend  Recommended
2 years ago

Installation went wonderfully, but trying to coordinate mine and my husbands schedule with boarding our dogs and getting an appointment with universal took a while since they had no installers in my area. 

Business response:

Renee, thank you for sharing your feedback with us and we appreciate your flexibility with us regarding scheduling. Thanks again for trusting us at Universal Windows Direct with your home-improvement project.^JD 

Elton Williams's profile image
Elton Williams 
recommend  Recommended
2 years ago

universal windows top of the line service we call they came out gave us a quote no problem installer did a great job great work guys love my new windows 

Business response:

Thank you so much for your kind words, Elton. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything!^JD 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.9 star rating with 1,967 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is closed now. It will open tomorrow at 8:00 a.m.