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Universal Windows Direct of Cleveland
- Windows Installation
- Bedford Heights, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
There is not a lot more one can say when a company is as professional as you are.
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS
Very satisfied with quality of work
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS
The salesman was able to take his time and answer all of our questions. He was very helpful in letting us know exactly what we needed.
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS
the actual experience was great and I would recommend, but I would warn them of their excessively aggressive follow-up routine. Their script is tiresome. There is very little heart in the follow-up. It might as well be a robot.
Business response:
We appreciate your feedback, Steve. We are truly sorry to hear of the unfortunate events of your experience with our team. To discuss your experience further, please reach out to us at (855) 293-7813 or customerservice@universalwindowsdirect.com. We would love the opportunity to resolve any issues you have at this time. -SS
Business response:
Hi Annette, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! -SS
Products are great. Staff is mediocre.
Business response:
We appreciate your feedback, Lindsey. We are truly sorry to hear of the unfortunate events of your experience with our team. To discuss your experience further, please reach out to us at (855) 293-7813 or customerservice@universalwindowsdirect.com. We would love the opportunity to resolve any issues you have at this time. -SS
Great windows and quick install.
Business response:
We are thrilled to learn that our team provided you an exceptional experience! Please don't hesitate to reach out if you need anything! -SS
They've been prompt and professional every step of the way and stand by their products and warranty.
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS
Frequently asked questions about Universal Windows Direct of Cleveland
How is Universal Windows Direct of Cleveland rated?
Universal Windows Direct of Cleveland has a 4.7 star rating with 4,982 reviews.
When is Universal Windows Direct of Cleveland open?
Universal Windows Direct of Cleveland is open now. It will close at 8:00 p.m.