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Universal Windows Direct of Cleveland

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.75,190 reviews
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Timothy H.'s profile image
Timothy H. 
2 weeks ago

They were fast. They cleaned up after themselves. They were on time and friendly. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Review in Independence, OH's profile image
Review in Independence, OH 
3 weeks ago

years ago we had someone out for vinyl siding. Still waiting. But we did end up buying more windows 

Business response:

Hi, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! -SS 

Joshua H.'s profile image
a month ago

We’ve already spoke to multiple people in the area about how we love our windows. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Ericka C.'s profile image
a month ago

It was a great turn around time! And great quality windows 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Terry S.'s profile image
a month ago

Everyone thinks my door look different from the rest of my neighbors. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Eric M.'s profile image
a month ago

I have recommended to a friend already 

Business response:

Thank you for sharing your positive experience with Universal Windows Direct of Cleveland. We greatly appreciate your recommendation to a friend. -SS 

Review in Warrensville Heights, OH's profile image
Review in Warrensville Heights, OH 
a month ago

Just got the windows put in can’t tell right now 

Melanie S.'s profile image
Melanie S. 
a month ago

The whole process from order to install was easy and every employee was very professional and pleasant 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Michelle G.'s profile image
Michelle G. 
2 months ago

The installers were quick, professional, friendly n did a great job on the install and cleaning up after themselves. 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.7 star rating with 5,190 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is closed now. It will open tomorrow at 8:00 a.m.