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Universal Windows Direct of Cleveland
- Windows Installation
- Bedford Heights, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
The bay window we had installed is beautiful and very well put together, nice materials and very functional. You get what you pay for.
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS
probably, not sure
Business response:
Hi Veronica, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! -SS
The installation technician did a great job - he was fast, worked clean, and picked up the mess afterwards. He left my house spotless.
Business response:
Thank you for your positive feedback on the installation technician's work. We greatly appreciate your review. -SS
Yes a little pricey
Business response:
Hello. Thank you for your feedback. We are sorry to hear we were not able to meet your budgetary needs. We do consider a number of factors and resources before estimating a project's cost so that we can continue to offer the most competitive price installation to a homeowner. Best wishes on the completion of your window replacement. -SS
From beginning talking about what windows and patio doors would be the best fit for my home all the way to the setting up an installation time and finally the installation, there was never any problems. Everyone I interacted with was polite, friendly, respectful, knowledgeable and did a very thorough job. I’d highly recommend them to anyone looking to replace their windows, doors or any other product that is offered by Universal Windows Direct!
Business response:
We are thrilled to learn that our team provided you an exceptional experience! Please don't hesitate to reach out if you need anything! -SS
Our experience has been great.
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS
Was so pleased with the ordering process that we canceled the other appts we had set up for quotes
Business response:
Josephine , your satisfaction is our priority, and we're thrilled to hear that we've met your expectations during your recent experience with Universal Windows Direct. We appreciate your feedback and thanks again for trusting us for your exterior home remodeling needs.
Windows are great so far! Everyone we encountered was kind and knowledgeable.
Business response:
Hi, Review. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
A very minor adjustment to one of twenty windows, was handled with ease by a very skilled and upbeat technician named Jim.
Business response:
Hello, Jon! Thank you for this amazing feedback on your experience with us at Universal Windows Direct! We are so happy to hear that Jim provided you with a great experience. Please don't hesitate to reach out if you need anything!
Frequently asked questions about Universal Windows Direct of Cleveland
How is Universal Windows Direct of Cleveland rated?
Universal Windows Direct of Cleveland has a 4.7 star rating with 5,190 reviews.
When is Universal Windows Direct of Cleveland open?
Universal Windows Direct of Cleveland is closed now. It will open tomorrow at 8:00 a.m.