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Universal Windows Direct of Cleveland

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.74,982 reviews
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Julie R.'s profile image
4 months ago

I have done this already. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Gregory F.'s profile image
Gregory F. 
4 months ago

Absolutely I love my windows great install very efficient would highly recommend them 

Business response:

Gregory , your satisfaction is our priority, and we're thrilled to hear that we've met your expectations during your recent experience with Universal Windows Direct. We appreciate your feedback and thanks again for trusting us for your exterior home remodeling needs. -SS 

Terry S.'s profile image
4 months ago

The crew was knowledgeable and put my window in quickly. I am impressed. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Michael M.'s profile image
Michael M. 
4 months ago

Great experience with salesperson and installer. Jake and Jason 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Glenda G.'s profile image
4 months ago

I would recommend Universal Windows Direct 110 percent. Great windows. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Patricia P.'s profile image
Patricia P. 
4 months ago

Windows are great. Reducing neighborhood noise was a great surprise. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Review in Twinsburg, OH's profile image
Review in Twinsburg, OH 
4 months ago

N/a 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Darla M.'s profile image
4 months ago

From initial contact to completion of work everyone was competent, friendly, professional and it was an excellent experience. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Nancy P.'s profile image
4 months ago

Salesman won't answer all my question. Thought he was the best around 

Business response:

Hi Nancy, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! -SS 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.7 star rating with 4,982 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is open now. It will close at 8:00 p.m.