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Universal Windows Direct of Cleveland

4.9

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.92,010 reviews
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Andrew Brugger's profile image
Andrew Brugger 
recommend  Recommended
3 years ago

Ordered new roof and gutters. The work was done quickly and professionally. Was informed of the process from the first day. Both the roofing crew and the gutter crew was very professional. I would highly recommend them. The roof has a 50 year warranty. 

Business response:

Hi, Andrew. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!^JD 

Jason Drew's profile image
Jason Drew 
recommend  Recommended
3 years ago

Sales visit was awesome and install was professional. House was cleaned up as if they were never there. 

Business response:

Hi, Jason. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!^JD 

Lorraine Schaefer Johnson's profile image
Lorraine Schaefer Johnson 
recommend  Recommended
3 years ago

A very professional company with an exceptional product. 

Business response:

Thank you so much for your kind words, Lorraine Schaefer. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything!^JD 

John Pam Gilmer's profile image
John Pam Gilmer 
recommend  Recommended
3 years ago

We just got replacement windows from universal windows direct and they did a great job. Huge improvement to our home and I recommend them 

Business response:

Hello, John Pam. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project!^JD 

Christi Podojil Rusch's profile image
Christi Podojil Rusch 
recommend  Recommended
3 years ago

We just met with Dan S. He was hands down the best sales rep to ever step foot in our home. His knowledge of the products was so helpful in choosing our windows. He made this project so easy. We will definitely be back for more in the future! 

Business response:

Hello, Christi Podojil! Thank you for the positive feedback and recommendation! We are so happy to hear that Dan S. provided you with a great experience. Please don't hesitate to reach out if you need anything!^JD 

Pat Scoglietti's profile image
Pat Scoglietti 
recommend  Recommended
3 years ago

Price was right. Workers were polite and cleaned up very well afterward. Answered all my questions. 

Business response:

Hello, Pat. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project!^JD 

Brent Page's profile image
Brent Page 
recommend  Recommended
3 years ago

Once again universal windows direct did a fantastic job. Our front door came in and John and Andrew did an awesome job installing it. What a difference. 

Business response:

Hello, Brent! Thank you for the positive feedback and recommendation! We are so happy to hear that John and Andrew provided you with a great experience. Please don't hesitate to reach out if you need anything!^JD 

Mikey Baker's profile image
Mikey Baker 
recommend  Recommended
3 years ago

I have been planning various home improvements this year and windows was on the to do list. I contacted a few companies to receive quotes, yet Universal Windows is who we ultimately decided to go with. Kayvon K. was absolutely phenomenal in his presentation, explanation and addressing needs. Kayvon was early, highly professional and you can see how much enjoys his position with Universal Windows. As a teacher, I can say that he would do great in the classroom, as evidenced by how he treats customers. We truly appreciated him... read more

Business response:

Hello, Mikey! Thank you for the positive feedback and recommendation! We are so happy to hear that Kayvon provided you with a great experience. Please don't hesitate to reach out if you need anything!^JD 

Renee Cory's profile image
Renee Cory 
recommend  Recommended
3 years ago

The process of buying our windows was easy and informative with Kayvon Khaledi. He was kind and thorough when going through all of our options and found the best fit for us and our budget. I would recommend him to anyone looking to buy replacement windows. 

Business response:

Hello, Renee! Thank you for the positive feedback and recommendation! We are so happy to hear that Kayvon provided you with a great experience. Please don't hesitate to reach out if you need anything!^JD 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.9 star rating with 2,010 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is closed now. It will open at 8:00 a.m.