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Universal Windows Direct of Cleveland
- Windows Installation
- Bedford Heights, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Over all the experience was OK. We are not mad about any thing. From start to finish it has fimply been basic. The sales rep
Business response:
Hello, Gordon. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD
Sales- excellent. Product- great but sent 6 of 22 wrong windows. Installation- excellent. Service- fair, arguing about replacing panes wasn't pleasant. They made a mistake on 6 windows. Why do I bear the burden of switching new panes for new windows?
I will definitely be telling anyone who is in the market for new windows to call you guys!
Business response:
Nicholas , your satisfaction is our priority, and we're thrilled to hear that we've met your expectations during your recent experience with Universal Windows Direct. We appreciate your feedback and thanks again for trusting us for your exterior home remodeling needs. -SS
N/a
Business response:
Hi, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! -SS
Great quality and professional throughout our process
Business response:
Thanks for your positive feedback, Shelly J. We're glad to hear you had a great experience with our team at Universal Windows Direct of Cleveland. -SS
Love the product
Business response:
Brooke, Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS
Quality of product is. Very good we Definately like the product just wish they were more organized and on top of getting us 100% complete the process for us began in April we are still waiting today 8/18 on Moulding.
Business response:
Hi Jody, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! -SS
The sales person what extremely informative and very transparent. Shared comparisons Between Universal window and competitors. And to confirm his information, I looked it up online afterwards. That to me means a lot.
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS
Excellent working team
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS
Frequently asked questions about Universal Windows Direct of Cleveland
How is Universal Windows Direct of Cleveland rated?
Universal Windows Direct of Cleveland has a 4.7 star rating with 4,982 reviews.
When is Universal Windows Direct of Cleveland open?
Universal Windows Direct of Cleveland is open now. It will close at 8:00 p.m.