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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
This is my second time using Universal Windows, no complaints. I have recommended them to two neighbors
Business response:
Thank you so much for your kind words, James. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything! -ES
Love my windows. Done in 6 hrs.They cleaned up after done,no mess.
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. Don't forget to recommend us to family and friends! -ES
I just recommended Universal Windows to a friend yesterday.
Business response:
Mickey , thank you for sharing your feedback of this experience with our team here at Universal Windows Direct. Thank you for recommending us to your family and friends!
I was impressed by the construction of the windows.
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs.
They were professional, friendly, accommodating to our schedule and delivered quality in a timely fashion. We have dogs that bark nonstop at strangers. They were not even phased by the barking. They always had a smile on their faces even though the dogs wouldn’t shut up. That meant a lot to us. I highly recommend them. Wendy S.
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs.
I contacted Universal Windows Direct as the first of several window installation companies I researched and ended up not even contacting another vendor. I was nervous about the timing of the installation but the installer-Ryan Lilly made that day way more positive than I thought it would be. My experience with this company was way better than I had ever anticipated.
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. ^AM
From the salesman to the measure technician to the installers, this was an A+ experience! Windows look great and we are very happy so far!
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs.
Great windows and installation
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. ^AMC
We still don’t have the doors installed nor communication about getting the correct ones ordered& installed.
Business response:
Hi Mike, we are working on a solution for your service issue as fast as possible. We appreciate your patience and look forward to earning five stars from you. ^AMC
Universal Windows Direct of Cleveland has a 4.7 star rating with 4,579 reviews.
Universal Windows Direct of Cleveland is closed now. It will open at 10:00 a.m.