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Universal Windows Direct of Cleveland
- Windows Installation
- Bedford Heights, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
n/a
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS
More courteous then other companies
Business response:
Hi Review, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! -SS
great experience from beginning to end.
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS
Windows are quality, staff very personable, knowledgeable and professional.
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS
Very satisfied with total processed
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS
Yes. Everything from start to finish was appropriate, explained well and informative
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS
Your product is wonderful, the service people are wonderful as well - what i am unhappy with is the fact that i was sold (and paid top dollar) for a program that included everything - meaning i did not have to pay for service. Now, Universal wants to charge a "trip" charge. Those of us that were sold an all inclusive program should be grandfathered in. In addition, the girl i spoke to on the phone kept reading me her script instead of talking like a normal person when i voiced my concerns with these changes. Unprofessional a... read more
Business response:
Review, thank you for your feedback. We understand that the service charge may be frustrating, and we sincerely apologize for any confusion or inconvenience this may have caused. Our goal is to provide high-quality service and support for our products throughout their lifespan. The service charge helps us cover the costs of dispatching certified technicians and maintaining the standard of our warranty service. That said, we truly value your business, and if you have any further questions or concerns, please don’t hesitate to... read more
Frequently asked questions about Universal Windows Direct of Cleveland
How is Universal Windows Direct of Cleveland rated?
Universal Windows Direct of Cleveland has a 4.7 star rating with 5,190 reviews.
When is Universal Windows Direct of Cleveland open?
Universal Windows Direct of Cleveland is closed now. It will open tomorrow at 8:00 a.m.