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Universal Windows Direct of Cleveland
- Windows Installation
- Bedford Heights, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Business response:
Hello, Donald. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD
Universal Windows Direct honored the warranty on my window and fixed the issue completely. My only gripe would be the process took 3 months and a lot of calls from me, otherwise the technicians were very nice, knowledgeable and did a great job fixing the window.
Business response:
Bryan, we appreciate your honest feedback regarding your experience with us. We are thrilled to hear our team worked to resolve your concerns in a timely manner. If there's anything else we can do to improve our customer experience moving forward or you have any concerns, please contact us directly at customerservice@universalwindowsdirect.com for assistance.^JD
Business response:
Hello, Michael. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD
Business response:
Hello, Brendan. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD
Business response:
Hi, Glenn. Thank you so much for leaving us a stellar review!^JD
Business response:
Hello, Customer. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!
Business response:
Hi, Greg. Thank you so much for leaving us a stellar review!
Business response:
Hi, Patty. Thank you so much for leaving us a stellar review!^JD
Business response:
Hello, Chris. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!
Frequently asked questions about Universal Windows Direct of Cleveland
How is Universal Windows Direct of Cleveland rated?
Universal Windows Direct of Cleveland has a 4.7 star rating with 4,997 reviews.
When is Universal Windows Direct of Cleveland open?
Universal Windows Direct of Cleveland is open now. It will close at 8:00 p.m.