This profile has been claimed by the business owner or representative.
Universal Windows Direct of Cleveland
- Windows Installation
- Bedford Heights, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Like the windows, but had an issue w 1 screen being ripped & a window clip. Installer said he would put in a repair service order. Never happened.
Business response:
Sandy, we are truly sorry to hear about your experience with us. Please contact us at customerservice@universalwindowsdirect.com with your contact information so we can assist resolving your concerns in a timely manner.^JD
Business response:
Hello, Melissa. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!
Quality product, good customer service. The service technicians were very professional and listened to concerns and problems and resolved them quickly. The installation crew was Fabulous!!!!
Business response:
Hello, Tanya. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!
From the initial contact, installation and contacting customer service, not once did I feel pressured or disrespected. Also, the quality of the product is definitely noteworthy.
Business response:
Hello, Leonard. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!
Business response:
Hello, Denise. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!
Business response:
Hello, George. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!
Business response:
Hello, Debbie. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!
Frequently asked questions about Universal Windows Direct of Cleveland
How is Universal Windows Direct of Cleveland rated?
Universal Windows Direct of Cleveland has a 4.7 star rating with 4,997 reviews.
When is Universal Windows Direct of Cleveland open?
Universal Windows Direct of Cleveland is open now. It will close at 8:00 p.m.