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Universal Windows Direct of Columbus

4.0

About this business

Location details

3563 Interchange Rd, Columbus, OH, 43204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.02,812 reviews
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James S.'s profile image
James S. 
3 days ago

Windows look nice - crew polite 

Karen V.'s profile image
Karen V. 
5 days ago

I like the style and how easy it is to open and be able to clean when needed 

Susan S.'s profile image
Susan S. 
a week ago

Salesman was great. Pricing great. Windows great. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Review in Reynoldsburg, OH's profile image
Review in Reynoldsburg, OH 
a week ago

Maybe, it depends on what the person needs. 

Business response:

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our customer service team at (855) 293-7813 or customerservice@universalwindowsdirect.com. We value your business and are committed to ensuring your experience with Universal Windows Direct is pos... read more

Peter H.'s profile image
Peter H. 
a week ago

Quality product, professional installation 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Mike K.'s profile image
Mike K. 
a week ago

Having worked with multiple window companies in my line of work I was swayed to universal windows because I do genuinely believe they have the "better" of the replacement window warranties and I find the product to have a slight advantage. I was also happy to see that they use local sub contractors who have been in the business for a while but knew this would implement quality concerns. However for my instance the installer had one helper when they arrived on October 17th at 9:50am (no prior call that day or the previous wee... read more

Business response:

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our customer service team at (855) 293-7813 or customerservice@universalwindowsdirect.com. We value your business and are committed to ensuring your experience with Universal Windows Direct is pos... read more

Viet S.'s profile image
Viet S. 
2 weeks ago

My door was measured wrong when they realized they tried to convince us to keep it and they would just put up trim. New door was supposed to be ordered Aug 28 I called for 3 weeks trying to get an update. I either got a VM and no one returned my call or if they did they would say they had no update and would have a manager call they never did. Finally I was told the door wasn't even ordered til early OCTOBER! No one ever called to update me on any of this. I question if my new door would have ever been re ordered if I didn't... read more

Business response:

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our customer service team at (855) 293-7813 or customerservice@universalwindowsdirect.com. We value your business and are committed to ensuring your experience with Universal Windows Direct is pos... read more

Michele D.'s profile image
Michele D. 
2 weeks ago

Professional and efficient. My home looks like a new house. Even a neighbor stopped by to extend a compliment. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Trina E.'s profile image
Trina E. 
3 weeks ago

Love my windows. Love the installers! My house looks so much better. Best investment ever! 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Frequently asked questions about Universal Windows Direct of Columbus

How is Universal Windows Direct of Columbus rated?

Universal Windows Direct of Columbus has a 4 star rating with 2,812 reviews. 

When is Universal Windows Direct of Columbus open?

Universal Windows Direct of Columbus is closed now. It will open tomorrow at 8:00 a.m.