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Universal Windows Direct of Columbus

4.6

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

3563 Interchange Rd, Columbus, OH, 43204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.61,548 reviews
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Scott S.'s profile image
a week ago

Definitely would recommend 

William C.'s profile image
William C. 
a week ago

The overall process was great. The windows are high quality at a reasonable price! 

Review in Ashville, OH's profile image
Review in Ashville, OH 
a week ago

Everyone from the salesperson, to the tech who took final measurements to the installer was professional and kind. 

David C.'s profile image
2 weeks ago

We have only had the windows for 2 weeks but we definitely love them. I am trusting that if we do experience any problems in the future we can call and will be taken care of . I will be recommending this company. 

Michelle J.'s profile image
Michelle J. 
2 weeks ago

Customer service communication is not good. We ask for a phone call to let us know when technicians are on the way so we can be prepared and never get one. Poor to no communication when servicedate needs to be changed on Universal's end 

Business response:

Michelle , we regret to hear about your experience with communication. Your feedback is important to us and we will take immediate steps to enhance our communication channels to provide clearer updates throughout the project. Thank you for bringing this to our attention. -SS 

Dennis B.'s profile image
3 weeks ago

I am very satisfied with the construction, appearance and the quality of the windows and their installation. 

Business response:

Thank you for taking the time to share your feedback, Dennis B. We're glad to hear you are satisfied with the construction, appearance, and quality of the windows and their installation. -SS 

Merri L.'s profile image
3 weeks ago

They were fast atinstallation and replacement 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Bernice K.'s profile image
Bernice K. 
a month ago

If I get the job done 

Business response:

Hi Bernice, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! -SS 

Wynona D.'s profile image
a month ago

Love the windows 🙌🙌🙌🙌🙌 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Frequently asked questions about Universal Windows Direct of Columbus

How is Universal Windows Direct of Columbus rated?

Universal Windows Direct of Columbus has a 4.6 star rating with 1,548 reviews. 

When is Universal Windows Direct of Columbus open?

Universal Windows Direct of Columbus is closed now. It will open at 8:00 a.m.