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Universal Windows Direct of Columbus

4.0

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

3563 Interchange Rd, Columbus, OH, 43204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.02,704 reviews
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Charles U.'s profile image
Charles U. 
2 days ago

Crew showed up on time with correct product and ready to work. 

James W.'s profile image
a week ago

We liked the window quality, looks and lifetime warranty. 

Christopher T.'s profile image
Christopher T. 
a week ago

Overall the quality of the windows seem high end, with a high price. Salesperson was rather pushy, using tactics at the end such as “if you bought these windows, would it take food off the table?” Or “the price is locked in now, and will only go up.” There was no catalogue to pick out or see what we were getting, it was “a a sliding door would be best here, what finish do you want, white or black?” And I didn’t know what anything looked like. There were sample windows to show off the quality, but you never see what they’d lo... read more

Matthew C.'s profile image
Matthew C. 
a week ago

The quality of the windows are impeccable 

Cory M.'s profile image
2 weeks ago

Communication from consultation to installation day. 

Kristy K.'s profile image
3 weeks ago

You have had to return too many times for things that should not have been an issue. One window was measured wrong, one had a dented sill, the spackling was finished, they a screw in to tight that was buckling our siding and could have called us when a repair window came in broken and you had to reschedule instead of coming out just to replace the one with the dented sill. 

Nathan C.'s profile image
3 weeks ago

Overall I am pleased with UWD bin product and quality and typically in getting help/customer service/repairs. 

Kenny K.'s profile image
a month ago

They were fast and courteous even when my dog was trying to help them 😂 

Brian B.'s profile image
a month ago

When the first installment was completed, there was no clean-up. Since then, there were 2 window pains that the seals were broken. The first was replaced with no problem. The second one has been replaced but both times the technician came out, once the pain was the wrong size and the second time the frame was crooked. So the tech replaced one pain in the old frame and installed. Is it still under warranty?? 

Frequently asked questions about Universal Windows Direct of Columbus

How is Universal Windows Direct of Columbus rated?

Universal Windows Direct of Columbus has a 4 star rating with 2,704 reviews. 

When is Universal Windows Direct of Columbus open?

Universal Windows Direct of Columbus is open now. It will close at 5:00 p.m.