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Universal Windows Direct of Columbus
- Windows Installation
- Columbus, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
They were great
Business response:
Hello, Josh. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!
One of the bushings broke on the window frame and Universal came out quickly and replaced the part. Great service!
Business response:
Hi Lynn, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback!
Nothing negative - we just don't make recommendations to friends
Business response:
Hi, Doug. Your feedback is highly appreciated. Thank you for the review! -SS
Everything was done in a very professional manner and if the windows holdup like the quality of work then Everything will fantastic.
Business response:
We're elated to hear that everything was done in a very professional manner. Thank you for your feedback! -SS
Loved our salesman and our installers were great!!
Business response:
We're ecstatic to hear that you loved our salesman and installers! Thank you for sharing your experience. -SS
Quality of the window is great. Sales presentation is lacking. No info on cost of labor and cost of individual windows during pitch. Feels like you are covering up how much the cost of product is. Also sales representative appeared agitated when wanting to consider the cost and possibly not closing the deal. People calling from office don't know what is going on. Quality installer, efficient and did good work. 3 star just on product and installer. Would have left a 2 star otherwise.
Business response:
Your feedback is important to us. We appreciate your comments on the sales presentation and will address this internally. Thank you for recognizing the quality of our product and installer. -SS
My only complaint is the installers left stickers and caulk on the windows.
Business response:
Hi Bob, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make your experience better? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback!
My whole experience with Universal Windows Direct of Columbus was wonderful, from the first phone call to when the installers left! I will definitely recommend Universal Windows Direct of Columbus to all my friends. Windows came MUCH quicker than I was told by sales person. So happy!
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS
Customer service representatives were not knowledgeable about technical issues related to a flex screen repair .
Business response:
Hi, Dori. Thank you so much for leaving us a stellar review!^JD
Frequently asked questions about Universal Windows Direct of Columbus
How is Universal Windows Direct of Columbus rated?
Universal Windows Direct of Columbus has a 4.6 star rating with 1,548 reviews.
When is Universal Windows Direct of Columbus open?
Universal Windows Direct of Columbus is open now. It will close at 8:00 p.m.