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Universal Windows Direct of Columbus

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About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

3563 Interchange Rd, Columbus, OH, 43204, United States

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Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.61,972 reviews
130 reviews have no rating
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Ron H.'s profile image
2 months ago

Very satisfied overall they did a great job 

Business response:

Hi Ron, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! 

Ian W's profile image
Ian W 
2 months ago

Devin W**** was fantastic! He was punctual, very knowledgeable, and a joy to work with. He was able to help us out with our window needs, and answer all of our questions. In the end we ended up purchasing windows through Universal Windows Direct. 

Patricia K's profile image
Patricia K 
2 months ago

Devin *****, our universal windows direct sales rep. Presented their product in a knowledgeable and professional manner to us. The quality of the product was demonstrated in an understanding way to affirm our commitment to purchase the windows, and feel confident the windows will enhance our home . Devin is an excellent sales representative with through knowledge of their product, warranty, and financing options. 

Business response:

********, we appreciate your kind words regarding your sales experience with Devin ******Thanks again for considering Universal Windows Direct for your home improvement needs and if you have any questions, please don't hesitate to reach out. 

Melissa M.'s profile image
Melissa M. 
2 months ago

After only a year three windows need replaced due to seal failure. Tech measured 2 weeks ago and now need to remeasur in 2 weeks 

Business response:

Melissa, we appreciate you making us aware of this experience and apologize for this inconvenience. To further discuss, please contact our Customer Experience Department at (855) 293-7813 so they can assist you directly to make things right. 

Mark S.'s profile image
2 months ago

The only thing I didn't care for was that it was like buying a car. The negotiations about price was not enjoyable. 

Business response:

Hi Mark, we appreciate your feedback of this experience during your sales presentation and we are truly sorry to hear we did not met all of your expectations. If you wish to provide us with additional feedback of this experience, please contact our team at support@universalwindowsdirect.com for assistance.^J 

Mayuri P's profile image
Mayuri P 
3 months ago

I had a great experience with ***** *****! He explained and was very patient with every question I had. He even demonstrated the advantages of the windows! He even helped me with financing until I was satisfied with the price. I definitely recommend working with ***** and Universal Windows. 

Business response:

Mayuri, we appreciate your feedback of this amazing sales experience with Devin. Thanks again for considering us for your home-improvement needs and we can't wait to install your new windows. 

Teresa C.'s profile image
3 months ago

The crew were hardworking and on time . They did a great job . 

Business response:

Hi, Teresa. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! 

Bob B.'s profile image
3 months ago

Should receive more status updates 

Business response:

Hi, Bob. Thanks for taking the time to share feedback of your experience. We truly appreciate it! Please don't hesitate to reach out if you need anything! 

Nicole C's profile image
Nicole C 
4 months ago

We had an outstanding experience with Devin W**** today. He did an amazing job explaining exactly why we should purchase our windows from Universal Windows Direct. He explained all of our options very clearly so we could make an informed decision prior to making a purchase. I felt confident that we made the right decision by going with this company and I’m excited for our new windows to be installed. 

Business response:

Nicole, we are happy to hear about your amazing sales experience with Devin! We are thrilled to hear you've chosen Universal Windows Direct for your window needs and can't wait to install your new windows! 

Frequently asked questions about Universal Windows Direct of Columbus

How is Universal Windows Direct of Columbus rated?

Universal Windows Direct of Columbus has a 4.6 star rating with 1,972 reviews. 

When is Universal Windows Direct of Columbus open?

Universal Windows Direct of Columbus is closed now. It will open tomorrow at 8:00 a.m.