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Universal Windows Direct of Columbus

4.0

About this business

Location details

3563 Interchange Rd, Columbus, OH, 43204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.02,828 reviews
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Becky M.'s profile image
Becky M. 
2 months ago

Everything went very smoothly. The installation was seamless. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Katy C.'s profile image
Katy C. 
2 months ago

The installers were professional and efficient. The quality of work was amazing. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Jewel D.'s profile image
Jewel D. 
2 months ago

Great quality of windows. Customer service Excellent 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Nathan L.'s profile image
Nathan L. 
3 months ago

Everything went well. From scheduling a quote to install, we had no problems. Every person I talked to was helpful and patient. No complaints. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Review in Pataskala, OH's profile image
Review in Pataskala, OH 
3 months ago

Great! 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Anna D.'s profile image
Anna D. 
3 months ago

Professional and I like the windows & doors. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Review in Marysville, OH's profile image
Review in Marysville, OH 
3 months ago

Long lead time between contract signing and window installation. Two payments were made before widows were even in Expanding foam insulation was driped on patio and some on siding Storm door at front door was taken off it's piston to get supplies in and hasn't shut right since. One window required maintenance after install and no follow up was done for getting service tech out. One window is fogging in the mornings and I don't think they are suppose to do that?? 

Business response:

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our customer service team at (855) 293-7813 or customerservice@universalwindowsdirect.com. We value your business and are committed to ensuring your experience with Universal Windows Direct is pos... read more

Review in Chillicothe, OH's profile image
Review in Chillicothe, OH 
3 months ago

ABSOLUTELY LOVED EVERYTHING..........except the price 

Charles U.'s profile image
Charles U. 
4 months ago

Crew showed up on time with correct product and ready to work. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Frequently asked questions about Universal Windows Direct of Columbus

How is Universal Windows Direct of Columbus rated?

Universal Windows Direct of Columbus has a 4 star rating with 2,828 reviews. 

When is Universal Windows Direct of Columbus open?

Universal Windows Direct of Columbus is closed now. It will open tomorrow at 8:00 a.m.