This profile has been claimed by the business owner or representative.
Universal Windows Direct of Columbus
- Windows Installation
- Columbus, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
The windows are nice, but I had to do my own research and have the contract changed to do a total tear out so that I actually got what the salesman “said” I was getting. Cost thousands more. Normally, they just put a smaller window inside the current frame.
Business response:
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our customer service team at (855) 293-7813 or customerservice@universalwindowsdirect.com. We value your business and are committed to ensuring your experience with Universal Windows Direct is pos... read more
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS
Window's are good although they ordered one wrong window and one wrong door so we are waiting to get the job finished. The overall cost was extremely expensive but I was unable to get comparables.
Business response:
Hi , thank you for the feedback and I apologize that we weren't able to complete your install as anticipated. After reviewing your account, I see you were able to connect with the warehouse manager and he is aware of the incorrect window. They will get the service started as soon as possible, please look out for emails from us regarding the production timeline for the window and door. Thanks for your patience!
The people we dealt with were excellent. Honest, genuine, and transparent.
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS
Yes
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS
Loved the quality the price and timely matter
Business response:
Thank you for sharing your experience with Universal Windows Direct of Columbus. We are honored to have provided you with quality products at a great price in a timely manner. -SS
From start to finish everyone was very professional on time and knew what they were doing
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS
Good look to the house, waiting to see if any savings on heat and electricity.
Business response:
Thank you for sharing your experience, Jeffery. We hope you see the savings you're looking for soon. -SS
Windows are a great quality and installation went well. Very professional
Business response:
We're ecstatic to hear that the windows are of great quality and the installation went well. Thank you for your feedback! -SS
Frequently asked questions about Universal Windows Direct of Columbus
How is Universal Windows Direct of Columbus rated?
Universal Windows Direct of Columbus has a 4.6 star rating with 1,547 reviews.
When is Universal Windows Direct of Columbus open?
Universal Windows Direct of Columbus is closed now. It will open at 8:00 a.m.