Put your public engagement moderation on autopilot. The Social Engagement Agent helps businesses intelligently triage and respond to public engagements across social channels. With automated rules, AI-powered prompts, and goal-driven engagement, you can now scale on-brand responses while keeping your feeds clean and consistent.

A smarter way to manage and access your creative assets. Effortlessly organize your images, videos, and GIFs with our newly reimagined Media library (previously known as Asset library in Social). Now with folders, filters, and seamless Social integration, managing your visual assets has never been easier—or more powerful.

Once the integration is set up for your business, review and survey requests will go out automatically and will help you get a continuous flow of new reviews or survey responses.

Effortless, data-driven listings updates at scale. Keeping your Google Business Profile optimized is essential for local visibility; however, manually updating it across multiple locations is time-consuming and inconsistent. The Listings Optimization Agent changes that. It continuously analyzes your listings, surfaces high-impact opportunities, and delivers personalized recommendations — helping you attract more customers with less effort.

Once the integration is set up for your business, menu and shop details will automatically sync and update all your business listings.

Once the integration is set up for your business, review and survey requests will go out automatically and will help you get a continuous flow of new reviews or survey responses.

Once the integration is set up for your business, review and survey requests will go out automatically and will help you get a continuous flow of new reviews or survey responses.

Plan smarter. Publish faster. Stay on-brand—automatically.

Once the integration is set up for your business, review and survey requests will go out automatically and will help you get a continuous flow of new reviews or survey responses.

We’re excited to unveil Brand and Industry AI, custom AI models that help businesses maintain a consistent, on-brand, and industry-aware presence across the entire Birdeye platform. Whether you're generating review responses or creating social posts, Brand and Industry AI ensures that every customer interaction speaks like you and acts on your behalf.