“I'm a huge fan of Birdeye. They are definitely one of the most integrated partners we have in the Google ecosystem.”
Uday Ghatikar
Field CTO , Google
Local Business Listing Management
Get discovered and outrank the competition where it matters
Boost discoverability where it matters
Build comprehensive profiles on core site
Build comprehensive profiles across locations from a central dashboard to attract customers on Google, Apple, Facebook, and Bing.
Get AI insights and recommendations
Get in-depth, real-time insights into your online presence and use them to maximize the performance of your online listings.
Engage visitors and convert them into customers
Enhance your business profiles with images, messaging, social posts, and appointment request links to boost engagement and drive more leads.
Boost local visibility and beat the competition
Listings Optimization Agent
Boost visibility with AI-powered search optimization
Listings Optimization Agent continuously analyzes your business listings across platforms like Google, Apple, and ChatGPT to identify what’s missing, outdated, or underperforming. From keywords and categories to photos, attributes, and Q&A, it surfaces high-impact, hyperlocal recommendations to improve your search rankings and increase customer engagement.
AI Presence Monitor
Dominate AI search results
As platforms like ChatGPT, Gemini, and Perplexity reshape how people find local businesses, your business information needs to be understood and recommended by AI. Birdeye’s AI Optimizer ensures your business information is structured, enriched, and optimized for visibility in conversational and generative search.
FAQ and Content Builder
Turn customer questions into search visibility
Birdeye’s FAQ & Content Builder uses AI to generate location-specific FAQs and structured rich content for your listings and location pages, based on customer queries, reviews, and search trends. It helps your business rank for long-tail questions, improve relevance on platforms like Google and ChatGPT, and drive more high-intent traffic to your locations.
Local Keyword Planner
Learn where to show up, and how
Generic SEO tools weren’t built for brick-and-mortar businesses. Birdeye’s Local Visibility Engine analyzes your market, industry, and geography to recommend the exact keywords, directories, and citation sources that move the needle for local discovery.
Google Business Profile
Stand out on Google search
Over 85% of your traffic comes from Google. Optimize your presence on Google and rank high in local searches by building accurate and attractive Google Business Profiles. Feature reviews on your Google Knowledge Panel, engage visitors through Q&A, Services, Google Posts, appointment request links, and more.
Apple Business Connect
Get discovered in the Apple ecosystem
Create attractive and engaging Apple Place Cards to ensure you are found and selected by users within the Apple ecosystem including Apple Maps, Messages, Wallet, Siri, and more.
Listings Score
Get insights to optimize performance
Manage your discoverability across locations with detailed insights into your listings' accuracy and Google Business Profiles. Track keyword rankings and get actionable, AI-generated recommendations to improve local SEO.
Listings Score
Analyze local SEO performance
Identify your top and bottom performing locations on Google with ease. Dive into location-level keyword rankings to optimize for the most relevant keywords. Get a quick snapshot of your Google profile accuracy and fix any issues in just a few clicks to ensure your profiles are always 100% accurate.
Yelp Listings
Reach more customers on Yelp
Streamline your Yelp management to boost visibility, build trust, and attract more customers. Birdeye Listings simplifies Yelp profile management by allowing businesses to monitor, update, and optimize their Yelp presence directly from one dashboard.
Facebook Business Pages
Be found on Facebook
Connect with Facebook users by building compelling Facebook Business Pages with recommendations, social posts, and options to connect via Messenger.
Online Directories
Maintain accurate information on key industry sites
Create and manage accurate business listings and an online business presence across key industry-specific online directories that are good-to-have for your business.
Birdeye Microsite
Attract customers through Birdeye
Boost your SEO and stand out on Google with your own personalized Birdeye profiles. Highlight your business information, showcase your reviews, and convert leads into customers.
Listings Management Platform
Build and manage accurate business listings
Effortlessly create and publish vital business information for each location from a centralized dashboard. Manage details including addresses, hours, services, media, and 50+ additional fields to ensure accuracy.
Duplicate Suppression
Identify and eliminate duplicate listings
Duplicate listings can confuse customers and hurt your online presence. Birdeye Listings identifies and suppresses duplicates across directories, ensuring your business information is consistent and accurate everywhere.
Listings Scan Tool
Audit your listings with ease
Scan your business listings across the web to uncover how you rank against industry benchmarks and the competition. Identify gaps and fix them to improve your online presence.
Auto-generated business descriptions
Use AI to write SEO-friendly descriptions
Improve your SEO ranking and attract more customers with AI-generated business descriptions tailored to Google’s algorithm.
Local Listings Analytics
Track and optimize performance
Access a complete library of reports with key metrics on listing performance — like site traffic, call volume, and keyword ranking, and address red flags in real-time.
G2 Grid® | Local Listings Management
A Leader in Local Listing Management Software
Birdeye is a leader on the Grid® Report for Local Listing Management with a high customer satisfaction score. 95% of users recommend Birdeye, the #1 AI listings platform for multi-location brands.
Birdeye customers get results
See all case studies
“Birdeye has really helped us get our name on the first page of Google and other top sites, improving our search rankings. It's important for us to be seen in these top directories, and Birdeye boosts our visibility there, making a big difference for us.”
Charley BalbuenaDirector of Operations at Quick Care Med
“48.91% of our website visitors come from Google, so it's really important to keep our info up-to-date. Birdeye makes it easy to update our listings quickly across Google and other big sites, helping us stay accurate online and keep our customers happy.”
Carissa NewtonDirector of Marketing, Cunningham Restaurant Group
“Our biggest challenge as a franchise business with locations all over the United States is ensuring a solid online presence. We’ve been able to do this through Birdeye.”
Carmen GarciaStrickland Brothers 10 Minute Oil Change
Frequently Asked Questions
What is local listings management software?
There are hundreds of online directories that include information about your business, including store hours, phone numbers, addresses, menus, and more. These sites make it easier for your business to be found online and for potential customers to reach you.
Local listing management software, also known as business listing management software, provides a central hub for managing and updating your business information across online directories with ease.
There are hundreds of online directories that include information about your business, including store hours, phone numbers, addresses, menus, and more. These sites make it easier for your business to be found online and for potential customers to reach you.
Local listing management software, also known as business listing management software, provides a central hub for managing and updating your business information across online directories with ease.
Why is listings management important?
Maintaining accurate, up-to-date, and consistent business information wherever your customers are likely to search for you is critical for getting found online, improving online visibility, and preventing customer service issues caused by incorrect information about business hours and service offerings. Listings management software also positively impacts your local SEO, helping you further to be found by your customers.
Maintaining accurate, up-to-date, and consistent business information wherever your customers are likely to search for you is critical for getting found online, improving online visibility, and preventing customer service issues caused by incorrect information about business hours and service offerings. Listings management software also positively impacts your local SEO, helping you further to be found by your customers.
What happens if my listings aren’t up to date?
If your listings information, such as business name, address, or phone number, is incorrect on major directories such as Google, Facebook, or Bing, your potential customers will have a bad experience when they try to contact you. It will also hurt your local SEO, bringing down your Google rank and diverting business to your competitors.
If your listings information, such as business name, address, or phone number, is incorrect on major directories such as Google, Facebook, or Bing, your potential customers will have a bad experience when they try to contact you. It will also hurt your local SEO, bringing down your Google rank and diverting business to your competitors.
Why do I need listings management software?
Managing your business profile manually across hundreds of sites is cumbersome and error-prone. The problem is exacerbated if you have multiple locations to manage. A listings software makes it easy to manage online listings, ensures your business information across locations and sites is up to date, and helps you win more customers. Local listing management software also makes it easy to update information across directories in seconds should your business hours or service offerings change.
Managing your business profile manually across hundreds of sites is cumbersome and error-prone. The problem is exacerbated if you have multiple locations to manage. A listings software makes it easy to manage online listings, ensures your business information across locations and sites is up to date, and helps you win more customers. Local listing management software also makes it easy to update information across directories in seconds should your business hours or service offerings change.
What are the capabilities within Birdeye Listings?
Birdeye Listings lets you:
- Scan major online directories across the web for errors
- Build complete and attractive listings from one dashboard
- Update and publish vital business info like address, hours, and services from a centralized dashboard
- Get real-time reporting and insights on engaged leads and traffic
- Convert leads with Google Messaging
Birdeye Listings lets you:
- Scan major online directories across the web for errors
- Build complete and attractive listings from one dashboard
- Update and publish vital business info like address, hours, and services from a centralized dashboard
- Get real-time reporting and insights on engaged leads and traffic
- Convert leads with Google Messaging
What details can I update using Birdeye Listings?
Apart from your name, address, and phone number, Birdeye allows you to update 60+ fields, helping you rank higher on Google and appear more attractive to customers. From one dashboard, you can update your business hours, photos, videos, COVID-19 updates, keywords, services offered, appointment links, social profiles, and more.
Apart from your name, address, and phone number, Birdeye allows you to update 60+ fields, helping you rank higher on Google and appear more attractive to customers. From one dashboard, you can update your business hours, photos, videos, COVID-19 updates, keywords, services offered, appointment links, social profiles, and more.
How can I measure the impact of listings management software?
You can measure the impact of your business listings by tracking metrics such as the impressions and views on your profile, inbound interest in the form of calls or website visits, and the messages you receive from sites like Google and Facebook. Birdeye Listings comes with these reports out of the box, making it easy for you to track, optimize, and report your listings performance.
You can measure the impact of your business listings by tracking metrics such as the impressions and views on your profile, inbound interest in the form of calls or website visits, and the messages you receive from sites like Google and Facebook. Birdeye Listings comes with these reports out of the box, making it easy for you to track, optimize, and report your listings performance.
What is the difference between a data aggregator and a business directory?
Data aggregators such as Foursquare partner with multiple business directories and push information on your behalf to these sites. However, no single aggregator can provide coverage for all the sites that matter to your business. To overcome this challenge, you need a listings management software that supports both aggregators and individual business directories, thereby increasing your reach.
Data aggregators such as Foursquare partner with multiple business directories and push information on your behalf to these sites. However, no single aggregator can provide coverage for all the sites that matter to your business. To overcome this challenge, you need a listings management software that supports both aggregators and individual business directories, thereby increasing your reach.
Can I update all of my listings at once with Birdeye?
Yes, you can. Birdeye pushes your business details to over 100 sites automatically from a centralized business profile. Once you update your business details within Birdeye, your details will reflect on Google, Facebook, and Bing in real-time and on other sites within 3-5 days.
Yes, you can. Birdeye pushes your business details to over 100 sites automatically from a centralized business profile. Once you update your business details within Birdeye, your details will reflect on Google, Facebook, and Bing in real-time and on other sites within 3-5 days.
Does Birdeye help me improve my search engine ranking?
Yes, it does. When it comes to Google’s local SEO algorithm, nearly 60% of your ranking is determined by your Google Business Profile, listings, and reviews. Birdeye helps you manage these easily and helps you conquer local SEO and rank higher. Check out this on-demand webinar to learn more about Google's local search algorithm and how Birdeye can help you stay ahead of the curve.
Yes, it does. When it comes to Google’s local SEO algorithm, nearly 60% of your ranking is determined by your Google Business Profile, listings, and reviews. Birdeye helps you manage these easily and helps you conquer local SEO and rank higher. Check out this on-demand webinar to learn more about Google's local search algorithm and how Birdeye can help you stay ahead of the curve.
Resources
Mastering Online Listings: Boost Visibility, Reputation and Conversion
The easier it is for customers to find you, the better your conversion rates will be. Learn how mastering online listings can transform your business.
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