Local Business Listing Management

Get found where it matters most

Build and manage comprehensive business listings that ensure your get found and look your best on Google, Apple, Facebook, Bing and key industry sites that drive bulk of your traffic.

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Banner Listings Overview

Rank higher and attract more customers with Birdeye Listings

Be found on top listings sites

Build and maintain attractive and accurate business listings on Google, Apple, Facebook, Bing, and other top listings sites from a centralized dashboard.

Engage and convert visitors

Enhance your business profiles with images, messaging, social posts, and appointment request links to boost engagement and drive more leads.

Boost SEO and 
rank higher

Get targeted SEO insights to improve local search rankings. Analyze keywords and listing trends to optimize your profile and SEO investments.

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Google Business Profile

Stand out on Google search

Optimize your presence on Google and rank high in local searches by building accurate and attractive Google Business Profiles. Engage visitors through chat, Google Posts, appointment request links, and more.

Apple Business Connect

Get discovered in the Apple ecosystem

Create attractive and engaging Apple Business Connect profiles to ensure you are found and selected by users within the Apple ecosystem including Apple Maps, Messages, Wallet, Siri, and more.

Apple Business Connect
Facebook Business Pages

Be found on Facebook

Connect with Facebook users by building compelling Facebook Business Pages with reviews, social posts, and options to connect via messenger.

Facebook Business Pages
Online Directories

Be found everywhere 
people search

Create and manage accurate business listings and an online business presence across dozens of industry-specific online directories that are relevant for your business.

Online Directories
Birdeye Microsite

Attract customers through Birdeye

Boost your SEO and stand out on Google with your own personalized Birdeye profiles. Highlight your business information, showcase your reviews, and convert leads into customers. 

Birdeye Microsite
Unified Listings Dashboard

View all your listings on a single intuitive pane

Keep all your business listings and online presence in sync across online directories and core sites.

Unified Listings Dashboard
Listings Management Platform

Build and manage accurate business listings

Effortlessly create and publish vital business information for each location from a centralized dashboard. Manage details including addresses, hours, services, media, and 50+ additional fields to ensure accuracy.

Local Listings Analytics
Error Reporting Dashboard

Ensure accurate and error free listings

Ensure all listings are accurate across directories and locations. Get proactive error reports that keeps you informed about listing errors across sites.

Error Reporting Dashboard
Listings Scan Tool

Audit your listings with ease

Scan your business listings across the web to uncover how you rank against industry benchmarks and the competition. Identify gaps and fix them to improve your online presence.

Listings Scan Tool
AI-assisted review responses

Use AI to write SEO-friendly descriptions

Improve your SEO ranking and attract more customers with AI-generated business descriptions tailored to Google’s algorithm.

AI-assisted review responses
Local Listings Analytics

Track and optimize performance

Access a complete library of reports with key metrics on listing performance — like site traffic, call volume, and keyword ranking, and address red flags in real-time.

Local Listings Analytics

Birdeye customers get results

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Charley Balbuena
“Birdeye has really helped us get our name on the first page of Google and other top sites, improving our search rankings. It's important for us to be seen in these top directories, and Birdeye boosts our visibility there, making a big difference for us.”
Charley BalbuenaDirector of Operations at Quick Care Med
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Carissa Newton
“48.91% of our website visitors come from Google, so it's really important to keep our info up-to-date. Birdeye makes it easy to update our listings quickly across Google and other big sites, helping us stay accurate online and keep our customers happy.”
Carissa NewtonDirector of Marketing, Cunningham Restaurant Group
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Carmen Garcia
“Our biggest challenge as a franchise business with locations all over the United States is ensuring a solid online presence. We’ve been able to do this through Birdeye.”
Carmen GarciaStrickland Brothers 10 Minute Oil Change

Frequently Asked Questions

What is local listings management software?

There are hundreds of online directories that include information about your business, including store hours, phone numbers, addresses, menus, and more. These sites make it easier for your business to be found online and for potential customers to reach you.

Local listing management software, also known as business listing management software, provides a central hub for managing and updating your business information across online directories with ease.

Why is listings management important?

Maintaining accurate, up-to-date, and consistent business information wherever your customers are likely to search for you is critical for getting found online, improving online visibility, and preventing customer service issues caused by incorrect information about business hours and service offerings. Listings management software also positively impacts your local SEO, helping you further to be found by your customers.

What happens if my listings aren’t up to date?

If your listings information, such as business name, address, or phone number, is incorrect on major directories such as Google, Facebook, or Bing, your potential customers will have a bad experience when they try to contact you. It will also hurt your local SEO, bringing down your Google rank and diverting business to your competitors.

Why do I need listings management software?

Managing your business profile manually across hundreds of sites is cumbersome and error-prone. The problem is exacerbated if you have multiple locations to manage. A listings software makes it easy to manage online listings, ensures your business information across locations and sites is up to date, and helps you win more customers. Local listing management software also makes it easy to update information across directories in seconds should your business hours or service offerings change.

What are the capabilities within Birdeye Listings?

Birdeye Listings lets you:

  • Scan major online directories across the web for errors
  • Build complete and attractive listings from one dashboard
  • Update and publish vital business info like address, hours, and services from a centralized dashboard
  • Get real-time reporting and insights on engaged leads and traffic
  • Convert leads with Google Messaging

What details can I update using Birdeye Listings?

Apart from your name, address, and phone number, Birdeye allows you to update 60+ fields, helping you rank higher on Google and appear more attractive to customers. From one dashboard, you can update your business hours, photos, videos, COVID-19 updates, keywords, services offered, appointment links, social profiles, and more.

How can I measure the impact of listings management software?

You can measure the impact of your business listings by tracking metrics such as the impressions and views on your profile, inbound interest in the form of calls or website visits, and the messages you receive from sites like Google and Facebook. Birdeye Listings comes with these reports out of the box, making it easy for you to track, optimize, and report your listings performance.

What is the difference between a data aggregator and a business directory?

Data aggregators such as Foursquare partner with multiple business directories and push information on your behalf to these sites. However, no single aggregator can provide coverage for all the sites that matter to your business. To overcome this challenge, you need a listings management software that supports both aggregators and individual business directories, thereby increasing your reach.

How many sites can I manage my business listings on with Birdeye?

Birdeye Listings helps you manage your online presence and make sure your business information is accurate on over 100 sites across multiple industries and countries. These sites include Google, Facebook, Bing, Nextdoor, Healthgrades, Avvo, and TripAdvisor. Check out the complete list of sites that Birdeye Listings supports here.

Can I update all of my listings at once with Birdeye?

Yes, you can. Birdeye pushes your business details to over 100 sites automatically from a centralized business profile. Once you update your business details within Birdeye, your details will reflect on Google, Facebook, and Bing in real-time and on other sites within 3-5 days.

Does Birdeye help me improve my search engine ranking?

Yes, it does. When it comes to Google’s local SEO algorithm, nearly 60% of your ranking is determined by your Google Business Profile, listings, and reviews. Birdeye helps you manage these easily and helps you conquer local SEO and rank higher. Check out this on-demand webinar to learn more about Google's local search algorithm and how Birdeye can help you stay ahead of the curve.

Resources

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Mastering Online Listings: Boost Visibility, Reputation and Conversion

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