#1 Software to Grow with Customer Experience

Birdeye is the most-awarded and highest-
rated customer experience software for
businesses of all sizes, and the #58 Best
Software Product in the World.

Birdeye Awards 2020

See for yourself why 60,000+ businesses use Birdeye

Industry
  • Advertising / Media / Agency
  • Agriculture, Fishing & Forestry
  • Arts & Entertainment
  • Automotive
  • Beauty
  • Business Services
  • Community & Social Services
  • Construction
  • Consumer Goods
  • Consumer Services
  • Contractors
  • Dental
  • E-commerce
  • Education
  • Finance
  • Government
  • Healthcare
  • Home Services
  • Hospitality
  • Insurance
  • Legal
  • Manufacturing
  • Real Estate
  • Recreation
  • Restaurants
  • Retail
  • Technology
  • Transportation Services
  • Wellness
  • Other
How many locations?
  • 1 location
  • 2-9 locations
  • 10-24 locations
  • 25-99 locations
  • 100+ locations

Best phone number to reach you

Leader

Businesses have spoken:
Birdeye is the industry leader

Birdeye is here to provide your business the unparalleled growth it deserves
with a comprehensive range of awards unmatched by any competitor.
Here are some of the awards Birdeye has received over the years:

Software Products
G2
Top 100 Best Software
Products
Marketing Products
G2
Best Products for Marketers
Highest Satisfaction Products
G2
Highest Satisfaction
Smb Products
G2
Best Products for Small
Businesses

Why Birdeye is a Market Leader

Birdeye is the best way to capture, analyze and promote customer feedback from a single dashboard. Birdeye’s suite of tools
includes review monitoring, review generation, review marketing, customer surveys, social listening, social publishing, social engagement, customer support ticketing, listings management, webchat, livechat, chatbot, inbox, receptionist, teams, mass text messaging, referrals, business insights, and competitive benchmarking.

No other business in the industry provides all the features that Birdeye provides. We’ve spent years working alongside thousands of businesses and built together the best product to get new reviews, be found online, improve business operations, and ultimately,
get more customers, grow their revenue, and be the best business.

2020 Globee Gold
2020

Globee Awards

Gold - Company of the Year

2020 Globee Bronze
2020

Globee Awards

Bronze - Interactions

Crozdesk Sms Marketing Software Leader Badge
2020

Top 20 SMS Marketing Awards

Crodesk

Efm Overall Leader
Efm Ent High Performer
Efm Overall Best Results
Efm Ent Easiet To Use
FALL 2020

G2 Enterprise Feedback Management Awards

Leader: Overall, MM
High Performer, Enterprise
Best Results
Easiest To Use
+10 more

Llm Overall Leader
Llm Mm Best Support
Llm Mm Best Est Roi
Llm Overall Best Usability
FALL 2020

G2 Local Listing
Management

Leader: Overall, SMB & MM
Best Support, Mid-Market
Best ROI, Mid-Market
Best Usability
+22 more

Efm Overall Leader
Efm Mm Best Usability
Sms Mkting Overall Best Relationship
Sms Mkting Mm Best Results
FALL 2020

SMS Marketing

Leader: Overall, SMB & MM
Best Usability, Mid-Market
Best Relationship
Best Results, Mid-Market
+5 more

Efm Overall Leader
Lc Overall Momentum
Lc Overall User Most Likely To Rec
Sms Mkting Overall Best Relationship
FALL 2020

G2 Live Chat Awards

Leader: Overall, SMB & MM
Momentum Leader
Most Likely to Recommend
Best Relationship
+9 more

Efm Overall Leader
Lc Overall Momentum
Sms Mkting Overall Best Relationship
Orm Mm Best Relationship
FALL 2020

G2 Online Reputation Management Awards

Leader: Overall, SMB, MM & ENT
Momentum Leader
Best Relationship: Overall, SMB & Mid-Market
+7 more

Convo Mkting Overall High Performer
Convo Mkting Mm Highest User Adoption
Convo Mkting Overall Easiest Admin
Convo Mkting Mm Best Meets Req
FALL 2020

G2 Conversational Marketing

High Performer
Highest User Adoption, MM
Easiest Admin
Best Meets Requirements, MM
+5 more

Efm Overall Leader
Orm Mm Best Relationship
Local Seo Overall Best Support
Local Seo Mm Easiest Admin
FALL 2020

G2 Local SEO

Leader: Overall, SMB & MM
Best Relationship, MM
Best Support
Easiest Admin, MM
+19 more

Convo Mkting Overall High Performer
Chatbots Smb Easiest To Do Business With
Chatbots Overall Users Most Likely To Rec
Chatbots Smb Easiest Admin
FALL 2020

G2 Chatbots

High Performer
Easiest To Do Business With
Most Likely To Recommend
Easiest Admin, SMB
+2 more

Efm Overall Leader
Local Mkting Mm Easiest To Do Business With
Chatbots Overall Users Most Likely To Rec
Local Seo Mm Easiest Admin
FALL 2020

G2 Local Marketing

Leader: Overall, SMB & MM
Easiest To Do Business With, MM
Most Likely To Recommend
Easiest Admin, Mid-Market
+13 more

Efm Overall Leader
FALL 2020

G2 Mobile Marketing

Leader: Overall
Users Most Likely To Recommend

Convo Mkting Overall High Performer
FALL 2020

G2 Conversational Customer Engagement

High Preformer: Overall, SMB
Users Most Likely To Recommend
Best Meets Requirements
Easiest Admin, SMB

Featured Customers Customer Success Award
SUMMER 2020

Featured Customers
Market Leader Award

Live Chat Software

Mar Tech Breakthrough Awards Badge 2020
2020

MarTech
Breakthrough Award

Best Overall Conversational
Marketing Company

Inc 5000 Medallion Color
2020

Inc. 5000 America’s
Fastest-Growing Private
Companies


Trust Radius Top Rated 2020
SUMMER 2020

TrustRadius Top Rated Award Winner

Consumer Ratings & Reviews

Aba 20 Silver Winner
2020

Stevie Award Winner

Most Innovative Tech
Company of the Year
Founding Team of the Year
Customer Service Department
of the Year

Ai Excellence Award 2020
2020

Artificial Intelligence
Excellence Award

Business Intelligence Group

Top Reputation Mgmt Sortware Crozdesk 2020
2020

Top Reputation Management Software

Crozdesk

Quality Choice Award Crozdesk 2020
2020

Top Ranked Solution
Quality Choice Award

Crozdesk

Overall Leader
Overall Best Usability
Overall Best Relationship
Mm Easiest To Do Business With
SUMMER 2020

G2 Online Reputation
Management Awards

Leader: Overall, SMB, MM & ENT
Best Usability
Best Relationship
Easiest To Do Business With MM
+8 more

Overall Leader
Ent High Performer
Overall Best Results
Mm Best Relationshp
SUMMER 2020

G2 Enterprise Feedback
Management Awards

Leader: Overall, MM
High Performer, Enterprise
Best Results
Best Relationship
+11 more

Overall Leader
Mm Highest User Adoption
Mm Users Most Likely To Recommend
Mm Easiest To Do Business With
SUMMER 2020

SMS Marketing

Leader: Overall, SMB & MM
Highest User Adoption MM
Most Likely To Recommend MM
Easiest To Do Business With MM
+15 more

Overall Leader
Ent High Performer
Overall Best Relationship
Overall Best Results
SUMMER 2020

G2 Local Listing Management

Leader: Overall, SMB & MM
High Performer, Enterprise
Best Relationship
Best Results
+23 more

Overall Leader
Overall Momentum Leader
Overall Users Most Likely To Recommend
Overall Best Relationship
SUMMER 2020

G2 Live Chat Awards

Leader: Overall, SMB & MM
Momentum Leader
Most Likely To Recommend
Best Relationship
+5 more

Overall Leader
Local Seo Overall Best Support
Overall Best Relationship
Local Seo Overall Easiest To Use
SUMMER 2020

G2 Local SEO

Leader: Overall, SMB & MM
Best Support
Best Relationship
Easiest To Use
+18 more

Overall Leader
Ent High Performer
Overall Best Relationship
Overall Best Meets Requirements
SUMMER 2020

G2 Local Marketing

Leader: Overall, SMB & MM
High Preformer, Enterprise
Best Relationship
Best Meets Requirements
+14 more

Overall Leader
SUMMER 2020

G2 Mobile Marketing

Leader: Overall
Momentum Leader
Easiest To Do Business With
Best Meets Requirements
+2 more

Overall High Performer
SUMMER 2020

G2 Conversational
Marketing

High Preformer: Overall
Easiest To Do Business With
Best Estimated ROI
Easiest Admin

Award Badge
SPRING 2020

Featured Customers
Customer Success Award

Review & Reputation
Management Market Leader

Top Rated Badge
SPRING 2020

TrustRadius Top Rated
Award Winner

Consumer Ratings & Reviews
Web Analytics

G 2 Orm Leader Q 2 2020
G 2 Orm Best Results Q 2 2020
G 2 Orm Best Relationship Q 2 2020
G 2 Orm Best Usability Q 2 2020
Spring 2020

G2 Online Reputation
Management Awards

Leader: Overall, SMB, MM & ENT
Best Results
Best Relationship
Best Usability
Momentum Leader

G 2 Orm Leader Q 2 2020
G 2 Orm Best Relationship Q 2 2020
G 2 Orm Best Usability Q 2 2020
G 2 Orm Best Results Q 2 2020
Spring 2020

G2 Enterprise Feedback
Management Awards

Leader: Overall, SMB & MM
Best Relationship
Best Usability
Best Results
Momentum Leader

G 2 Orm Leader Q 2 2020
G 2 Orm Best Usability Q 2 2020
G 2 Orm Best Relationship Q 2 2020
G 2 Live Chat Momentum Leader Q 2 2020
Spring 2020

G2 Live Chat Awards

Leader: Overall, SMB & MM
Best Usability
Best Relationship
Momentum Leader
Easiest Admin

G 2 Orm Leader Q 2 2020
G 2 Orm Best Results Q 2 2020
G 2 Orm Best Usability Q 2 2020
G 2 Ent Survey Easiest To Use Q 2 2020
Winter 2020

G2 Survey Awards

Leader: Overall, SMB & MM
Best Results
Best Usability
Easiest to Use: ENT
Best Relationship

G 2 Orm Leader Q 2 2020
G 2 Live Chat Momentum Leader Q 2 2020
G 2 Orm Best Usability Q 2 2020
G 2 Orm Best Relationship Q 2 2020
Spring 2020

G2 Local SEO

Leader: Overall, SMB & MM
Momentum Leader
Best Usability
Best Relationship
Best Support

G 2 Orm Leader Q 2 2020
Spring 2020

G2 Local Marketing

Leader: Overall, SMB & MM
Best Results
Best Support
Best Relationship
Easiest Admin

G 2 Orm Leader Q 2 2020
Spring 2020

G2 Local Listing
Management

Leader: Overall, SMB & MM
Best Results
Best Relationship
Best Support
Most Implementable

Leader
2020

Top Survey & Polling
Software on Crozdesk

Crozdesk

Leader
2020

Top Customer
Engagement Software

Crozdesk

Leader
2020

Top 20 Feedback
Management Awards

Crozdesk

Leader
2020

Top 20 Customer
Experience Award

Crozdesk

Happiest Users
2020

Crozdesk Happiest Users

Crozdesk

Trusted Vendor
2020

Crozdesk Happiest Users

Crozdesk

G 2 Orm All Segments Leader Q 1 2020
G 2 Orm All Segments Best Results Q 1 2020
G 2 Orm All Segments Best Relationship Q 1 2020
G 2 Orm All Segments Best Usability Q 1 2020
Winter 2020

G2 Online Reputation
Management Awards

Overall Leader Award
Enterprise Leader
Overall Best Results
Overall Best Usability
Overall Best Relationship

G 2 Orm All Segments Leader Q 1 2020
G 2 Ent Fb Best Meets Reqs Q 1 2020
G 2 Orm All Segments Best Usability Q 1 2020
G 2 Orm All Segments Best Results Q 1 2020
Winter 2020

G2 Enterprise Feedback
Management Awards

Leader Award
Best Meets Requirements
Best Usability
Best Results
Momentum Leader

G 2 Orm All Segments Leader Q 1 2020
G 2 Orm All Segments Best Results Q 1 2020
G 2 Orm All Segments Best Relationship Q 1 2020
G 2 Survey All Segments Momentum Leader Q 1 2020
Winter 2020

G2 Survey Awards

Overall Leader Award
Overall Best Results
Overall Best Relationship
Overall Momentum Leader
Most Likely to be Recommended

G 2 Orm All Segments Leader Q 1 2020
G 2 Survey All Segments Momentum Leader Q 1 2020
G 2 Live Chat All Segments Most Likely To Recommend Q 1 2020
G 2 Live Chat Smb Best Support Q 1 2020
Winter 2020

G2 Live Chat Awards

Overall Leader Award
Overall Momentum Leader
Users Most Likely to Recommend
Best Support - SMB
Easiest Admin - SMB & MM

G 2 Orm All Segments Leader Q 1 2020
G 2 Local Seo All Segments Easiest To Use Q 1 2020
G 2 Local Seo All Segments Easiest Admin Q 1 2020
G 2 Orm All Segments Best Usability Q 1 2020
Winter 2020

G2 Local SEO

Overall Leader Award
Overall Easiest to Use
Overall Easiest Admin
Overall Best Usability
Most Likely to be Recommended

G 2 Orm All Segments Leader Q 1 2020
Winter 2020

G2 Local Marketing

Overall Leader Award
Overall Easiest to Use
Overall Best Usability
Overall Best Results
Users Most Likely to Recommend

G 2 Orm All Segments Leader Q 1 2020
Winter 2020

G2 Local Listing
Management

Overall Leader Award

Software Company
Products For Marketing
Products For Smb
2019

G2 Best Software Awards

#60 Best Software Company
#25 Best Product for SMB
#16 Best Product for Marketers

G 2 All Segments Orm Q 3 2019
Fall 2019

G2 Online Reputation
Management Awards

Overall Leader Award
Small Business Leader
Mid Market Leader
Enterprise Leader

G 2 All Segments Orm Q 3 2019
Fall 2019

G2 Enterprise Feedback
Management Awards

Leader Award

G 2 All Segments Orm Q 3 2019
Fall 2019

G2 Survey Awards

Overall Leader Award
Small Business Leader
Mid Market Leader

G 2 All Segments Orm Q 3 2019
Fall 2019

G2 Live Chat Awards

Overall Leader Award
Small Business Leader
Mid Market Leader

Appealie Badge 2019
2019

Appealie Award

Overall SaaS Award

SaasAwards2019
2019

G2 Live Chat Awards

Overall Leader Award
Small Business Leader
Mid Market Leader

FeaturedCustomers
Summer 2019

Featured Customers
Customer Success Award

Live Chat Market Leader

2019MarTech
2019

MarTech
Breakthrough Award

Best Overall Social Media
Management Platform

Leader Summer 2019
Summer 2019

G2 Online Reputation
Management Awards

Overall Leader Award
Small Business Leader
Mid-Market Leader
Momentum Leader Award
Enterprise Leader

Leader Summer 2019
Summer 2019

G2 Enterprise Feedback
Management Awards

Overall Leader Award
Momentum Leader Award

Leader Summer 2019
Summer 2019

G2 Survey Awards

Momentum Leader Award
Overall High Performer Award
Small Business High Performer
Mid-Market High Performer

Leader Summer 2019
Summer 2019

G2 Live Chat Awards

Overall Leader Award
Small Business Leader
Mid-Market High Performer

Trust Radius (2019)
2019

TrustRadius

Top Rated Award Winner

Software World (2019)
2019

SoftwareWorld

Top Rated Reputation
Management Software

Tie50 Winner 2019
2019

TiE50 Winner

Most Innovative Tech
Company Award

Aba 19 Silver Winner
2019

Stevie Awards

Most Innovative Tech
Company of the Year

G 2 Overall Q 2 2019
Spring 2019

G2 Online Reputation
Management Awards

Overall Leader Award
Small Business Leader
Mid Market Leader
Enterprise Leader
Best Relationship - SMB

G 2 Overall Q 2 2019
Spring 2019

G2 Enterprise Feedback
Management Awards

Leader Award

High Performer
Spring 2019

G2 Survey Awards

High Performer Award
Small Business High Performer

G 2 Overall Q 2 2019
Spring 2019

G2 Live Chat Awards

Overall Leader Award
Small Business Leader

Leader Winter 2019
Winter 2019

G2 Online Reputation
Management Awards

High Performer Award
Small Business High Performer

Leader Fall 2018
Fall 2018

G2 Online Reputation
Management Awards

Overall Leader Award
Small Business Leader

Leader Summer 2018
Summer 2018

G2 Online Reputation
Management Awards

Leader Award
Small Business Leader
Mid Market Leader

Leader Spring 2018
Fall 2018

G2 Online Reputation
Management Awards

Leader Award
Small Business Leader
Mid Market Leader

Top Reputation Management Companies
2018

DoctorCPR.com Top
Reputation Management
Companies for Doctors

#1 Reputation Management
Companies for Doctors

Aba Silver Winner
2018

Stevie Awards

New Product or Service
of the Year

How Birdeye Can Help Your Business

As the market leader in our space, Birdeye helps businesses across all industries on every step of the journey from reviews to
revenue. With Birdeye, businesses can get new reviews, monitor and respond from 150+ sites in a single dashboard, and easily share
reviews on social media.

See why more than 60,000 businesses use Birdeye to drive growth and get new customers.

Start growing with Birdeye today