Social Media Software

AI-powered social software for multi-location businesses

Generate social posts in minutes, monitor engagement, and manage social across locations – from a single dashboard.

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Modern payments for modern businesses

Every location. Every profile. One easy to use platform

Social built for local

Create and publish personalized social posts for multiple locations with ease.

All in one

Publish, engage, and report across Facebook, Instagram, LinkedIn, Youtube, X (formerly Twitter), and Google.

AI-Powered

Craft and refine engaging social posts and images through the power of AI.

Multi-Location Social

Manage social across locations and networks

Managing social accounts for multiple locations isn't possible with most social media tools. Birdeye Social is different - putting all social profiles across locations and networks in one place, giving you a unified platform for publishing, engagement, and reporting.

Social Media Management Breeze
Social Publishing

Use AI to generate targeted social content

With Birdeye Social's AI-powered content generator, effortlessly create engaging posts that are tailored specifically to your industry and customers. Get contextually relevant image recommendations based on prompts to bring life to your posts.

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Post like a pro
Social Scheduling

Manage your social calendar

Schedule multiple posts across accounts and networks simultaneously and track them all through an intuitive visual calendar — filtering by date, status, channel, location, and region

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Social Scheduling with calender
Social Engagement

Monitor social engagement

Engage your followers in real time with instant notifications — answering questions, responding to comments, and driving the conversation around your brand from a centralized inbox.

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Social Engagement with calender
Social Reporting

Track performance by location

Measure top performing content, social reach, engagement, and audience growth by location or region — uncovering insights and trends you can use to optimize social strategy.

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Social Reporting to track performance

Birdeye outranks the competition

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Birdeye customers get results

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Scott Hansen

Birdeye makes it easy to communicate with all of our customers. 35% of all our business comes through texting.

Scott HansenSenior Director, Extra Space Storage
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Sarah Balducci

It is a really good way to direct all customers to the appropriate review sites. It makes it so easy to manage the entire experience process.

Sarah BalducciDirector of Marketing, Bekins Moving Solutions
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Brandon Dowdy-Ernst

Birdeye has allowed us to increase our number of reviews by nearly 200% YoY, which has greatly contributed to brand lift and recall.

Brandon Dowdy-ErnstCXO, Smile Workshop

Meet the all-in-one platform to drive customer acquisition and retention

Drive traffic

Put your business at the top of search with a stellar online reputation and local SEO.

Connect & convert

Message customers from anywhere, stand out on social, and collect payments faster.

Raise the bar

Create exceptional experiences that boost brand loyalty and set you apart from the competition.

Powerful alone. Exceptional together.

Birdeye does away with the need for multiple point solutions to manage reputation, engage consumers, and deliver a great customer experience. Explore other products that work well with Social.

Reviews

Automatically generate reviews and amplify them where they matter the most.

Messaging

Connect with customers across any digital channel from one simple inbox.

Insights

Turn social comments into actionable insights.

Resources

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2023 Social media toolkit

Start growing with Birdeye today

See why more than 150,000 local businesses choose Birdeye.

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Frequently Asked Questions

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Does Birdeye Social support Facebook and Instagram?Click to open

Yes, Birdeye Social supports both Facebook and Instagram. You can create, publish and schedule posts for both the platforms. You can create Instagram Stories, Reels, and also link in bio from Birdeye dashboard.

What is BirdAI?Click to open

BirdAI is the AI and NLP engine that powers the Birdeye platform and offers local businesses all the AI tools needed to attract, convert, and delight customers. It helps them optimize their customer feedback management, enhance their customer interactions, increase productivity and drive better business outcomes.

Do I have to pay additionally for BirdAI features in Social?Click to open

No, BirdAI is available at no additional cost.

How much does Birdeye Social Media management tool cost?Click to open

Birdeye Social is just $50 per month for single location accounts. For multi-location accounts, we offer Birdeye Social at a significantly discounted rate — reach out to learn more.

Why are social media management tools important?Click to open

Reference the importance of social reputation management. After search, social channels are the most popular source of brand research.

What is the best tool to schedule social media posts?Click to open

While there are many social media management tools, only one is attached to the leading, all-in-one online reputation and customer experience platform.

How can social media promote local business?Click to open

Social media gives local businesses a way to offer their customers a quick, convenient, and positive experience. With the right social media management platform, you can quickly respond to questions, concerns raised in direct messages and comments, and negative reviews to create a strong online reputation.

Why is social media marketing important for local business?Click to open

Local businesses who prioritize creating a strong social media presence unlock a great way to connect with their customers, engage new leads directly, and share their brand on today’s most popular channels.

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