Social Media Software
The only social media software for multi-location businesses
Social built for local
Birdeye Social saves you time by automatically personalizing your posts with relevant and unique details for each business location.
One platform, every profile
Publish, monitor, and report across Facebook, Instagram, LinkedIn, Youtube, Twitter, and Google for all brands and locations.
Amplify local reputation
Get more out of your 5-star reviews by transforming them into attention grabbing social posts that get seen and shared.
Make social media management a breeze
Managing multiple accounts across Facebook, Instagram, Twitter, LinkedIn, YouTube, and Google just isn’t possible with legacy social media software. Birdeye Social puts everything in one place, giving you a unified platform for publishing, engagement, listening, and reporting across brands and locations.
Post like a pro
If you’re feeling creative, our visual editor makes it easy to create engaging posts complete with emojis, hashtags, and links. Or if you’re strapped for time, our template library has you covered with professional images and layouts optimized for every platform.
Simplify and scale social scheduling
When it comes to growing a social audience, consistency is key. Schedule multiple posts across accounts and networks simultaneously and track them all through an intuitive visual calendar — filtering by date, status, channel, location, and region.
Show off your best reviews
Birdeye Social multiplies the reach of your 5-star reviews. Our easy-to-use templates and customizable campaigns let you automatically turn your best reviews into posts that amplify your reputation and generate buzz for your brand.
Maintain a spotless social reputation
Customers are quick to go to social to ask questions and escalate complaints. With Birdeye Social's monitoring and engagement tools, you get real time alerts across all your channels and a centralized inbox to quickly and conveniently solve problems and answer questions before they become bigger issues.
Keep up with your customers
Always know what your customers are saying about you and your competition. Birdeye Social lets you listen in across social channels, new sites, and discussion forums with custom streams and tracking for keywords, hashtags, phrases, and brand mentions.
Compare results across locations
Need to see how your social performance differs by location? Only Birdeye Social provides reports that measure top performing content, social reach, engagement, and audience growth by location or region — uncovering insights and trends you can use to optimize social strategy.
Meet the all-in-one platform to drive customer acquisition and retention
Put your business at the top of search with a stellar online reputation and local SEO.
Message customers from anywhere, stand out on social, and collect payments faster.
Powerful alone. Exceptional together.
Birdeye does away with the need for multiple point solutions to manage reputation, engage consumers, and deliver a great customer experience. Explore other products that work well with Social.
Automatically generate reviews and amplify them where they matter the most.
Connect with customers across any digital channel from one simple inbox.
Turn social comments into actionable insights.
Frequently Asked Questions
What social channels does Birdeye Social support?
Birdeye Social supports social publishing and scheduling on all major social media platforms including Facebook, Instagram, LinkedIn, Youtube, Twitter, and Google — so you can create a consistent brand presence and stellar social reputation no matter where your customers find you.
Can Birdeye Social be used to support social profiles for multiple locations or brands?
Birdeye Social is designed to scale as your business grows. From a single dashboard, you can easily manage all of your locations’ accounts, stay on top of your reputation, and be available for your customers 24/7.
How many users are included with Birdeye Social?
Birdeye Social includes an unlimited number of users at no additional cost
How much does Birdeye Social Media management tool cost?
Birdeye Social is just $50 per month for single location accounts. For multi-location accounts, we offer Birdeye Social at a significantly discounted rate — reach out to learn more.
Why are social media management tools important?
Reference the importance of social reputation management. After search, social channels are the most popular source of brand research.
What is the best tool to schedule social media posts?
While there are many social media management tools, only one is attached to the leading, all-in-one online reputation and customer experience platform.
How can social media promote local business?
Social media gives local businesses a way to offer their customers a quick, convenient, and positive experience. With the right social media management platform, you can quickly respond to questions, concerns raised in direct messages and comments, and negative reviews to create a strong online reputation.
Why is social media marketing important for local business?
Local businesses who prioritize creating a strong social media presence unlock a great way to connect with their customers, engage new leads directly, and share their brand on today’s most popular channels.