Social Media Software

The only social media software for multi-location businesses

Scale your social media for all locations with powerful tools for bulk publishing, brand monitoring, and reporting — all from a single dashboard.

Social Media Software

Every location. Every profile. One easy-to-use platform.

Birdeye Social is the only software designed to solve the challenges of multi-location social media management.

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Modern payments for modern businesses

Social built for local

Birdeye Social saves you time by automatically personalizing your posts with relevant and unique details for each business location.

One platform, every profile

Publish, monitor, and report across Facebook, Instagram, LinkedIn, Youtube, Twitter, and Google for all brands and locations.

Amplify local reputation

Get more out of your 5-star reviews by transforming them into attention grabbing social posts that get seen and shared.

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Multi-Location Social

Make social media management a breeze

Managing multiple accounts across Facebook, Instagram, Twitter, LinkedIn, YouTube, and Google just isn’t possible with legacy social media software. Birdeye Social puts everything in one place, giving you a unified platform for publishing, engagement, listening, and reporting across brands and locations.

Social Publishing

Post like a pro

If you’re feeling creative, our visual editor makes it easy to create engaging posts complete with emojis, hashtags, and links. Or if you’re strapped for time, our template library has you covered with professional images and layouts optimized for every platform.

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Social Calendar

Simplify and scale social scheduling

When it comes to growing a social audience, consistency is key. Schedule multiple posts across accounts and networks simultaneously and track them all through an intuitive visual calendar — filtering by date, status, channel, location, and region.

Social Reputation Management

Show off your best reviews

Birdeye Social multiplies the reach of your 5-star reviews. Our easy-to-use templates and customizable campaigns let you automatically turn your best reviews into posts that amplify your reputation and generate buzz for your brand.

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Brand Monitoring & Engagement

Maintain a spotless social reputation

Customers are quick to go to social to ask questions and escalate complaints. With Birdeye Social's monitoring and engagement tools, you get real time alerts across all your channels and a centralized inbox to quickly and conveniently solve problems and answer questions before they become bigger issues.

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Social Listening

Keep up with your customers

Always know what your customers are saying about you and your competition. Birdeye Social lets you listen in across social channels, new sites, and discussion forums with custom streams and tracking for keywords, hashtags, phrases, and brand mentions.

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Social Reporting

Compare results across locations

Need to see how your social performance differs by location? Only Birdeye Social provides reports that measure top performing content, social reach, engagement, and audience growth by location or region — uncovering insights and trends you can use to optimize social strategy.

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Meet the all-in-one platform to drive customer acquisition and retention

Attract

Put your business at the top of search with a stellar online reputation and local SEO.

Convert

Message customers from anywhere, stand out on social, and collect payments faster.

Delight

Create exceptional experiences that boost brand loyalty and set you apart from the competition.

Powerful alone. Exceptional together.

Birdeye does away with the need for multiple point solutions to manage reputation, engage consumers, and deliver a great customer experience. Explore other products that work well with Social.

Reviews

Automatically generate reviews and amplify them where they matter the most.

Messaging

Connect with customers across any digital channel from one simple inbox.

Insights

Turn social comments into actionable insights.

Frequently Asked Questions

What social channels does Birdeye Social support?

Birdeye Social supports social publishing and scheduling on all major social media platforms including Facebook, Instagram, LinkedIn, Youtube, Twitter, and Google — so you can create a consistent brand presence and stellar social reputation no matter where your customers find you.

Can Birdeye Social be used to support social profiles for multiple locations or brands?

Birdeye Social is designed to scale as your business grows. From a single dashboard, you can easily manage all of your locations’ accounts, stay on top of your reputation, and be available for your customers 24/7.

How many users are included with Birdeye Social?

Birdeye Social includes an unlimited number of users at no additional cost

How much does Birdeye Social Media management tool cost?

Birdeye Social is just $50 per month for single location accounts. For multi-location accounts, we offer Birdeye Social at a significantly discounted rate — reach out to learn more.

Why are social media management tools important?

Reference the importance of social reputation management. After search, social channels are the most popular source of brand research.

What is the best tool to schedule social media posts?

While there are many social media management tools, only one is attached to the leading, all-in-one online reputation and customer experience platform.

How can social media promote local business?

Social media gives local businesses a way to offer their customers a quick, convenient, and positive experience. With the right social media management platform, you can quickly respond to questions, concerns raised in direct messages and comments, and negative reviews to create a strong online reputation.

Why is social media marketing important for local business?

Local businesses who prioritize creating a strong social media presence unlock a great way to connect with their customers, engage new leads directly, and share their brand on today’s most popular channels.

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Engage and convert more customers with Birdeye Messaging

Start growing with Birdeye today

See why more than 100,000 local businesses choose Birdeye.

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