Social Media Software
The only social media software for multi-location businesses
Every location. Every profile. One easy to use platform
Social built for local
Birdeye Social saves you time by automatically personalizing your posts with relevant and unique details for each business location.
All in one
Publish, monitor, and report across Facebook, Instagram, LinkedIn, Youtube, Twitter, and Google for all brands and locations.
Amplify local reputation
Get more out of your 5-star reviews by transforming them into attention grabbing social posts that get seen and shared.
Make local social media management a breeze
Managing multiple accounts across Facebook, Instagram, Twitter, LinkedIn, YouTube, and Google just isn’t possible with legacy social media software. Birdeye Social puts everything in one place, giving you a unified platform for publishing, engagement, and reporting across brands and locations.
Post like a pro
Create beautiful, engaging posts complete with custom images, emojis, hashtags, links, and personalized content. Explore our template library for professional images and layouts.
Stay on schedule
Schedule multiple posts across accounts and networks simultaneously and track them all through an intuitive visual calendar — filtering by date, status, channel, location, and region
Keep up with your customers
Engage your followers in real time with instant notifications — answering questions, responding to comments, and driving the conversation around your brand from a centralized inbox.
Track performance by location
Measure top performing content, social reach, engagement, and audience growth by location or region — uncovering insights and trends you can use to optimize social strategy.
Birdeye outranks the competition
Birdeye customers get results
Birdeye makes it easy to communicate with all of our customers. 35% of all our business comes through texting.
It is a really good way to direct all customers to the appropriate review sites. It makes it so easy to manage the entire experience process.
Birdeye has allowed us to increase our number of reviews by nearly 200% YoY, which has greatly contributed to brand lift and recall.
Meet the all-in-one platform to drive customer acquisition and retention
Put your business at the top of search with a stellar online reputation and local SEO.
Connect & convert
Message customers from anywhere, stand out on social, and collect payments faster.
Raise the bar
Create exceptional experiences that boost brand loyalty and set you apart from the competition.
Powerful alone. Exceptional together.
Birdeye does away with the need for multiple point solutions to manage reputation, engage consumers, and deliver a great customer experience. Explore other products that work well with Social.
Automatically generate reviews and amplify them where they matter the most.
Connect with customers across any digital channel from one simple inbox.
Turn social comments into actionable insights.
2023 Social media toolkit
Social media is an incredibly powerful marketing tool, so to help you get started, we’ve created this free social media toolkit full of easy-to-use templates.Download now
The ultimate social media marketing guide for local businesses
In this comprehensive guide, you’ll learn everything you need to know about social media marketing for local businesses.Download now
Start growing with Birdeye today
See why more than 100,000 local businesses choose Birdeye.
Frequently Asked Questions
What social channels does Birdeye Social support ?Click to open
Birdeye Social supports social publishing and scheduling on all major social media platforms including Facebook, Instagram, LinkedIn, Youtube, Twitter, and Google — so you can create a consistent brand presence and stellar social reputation no matter where your customers find you.
Can Birdeye Social be used to support social profiles for multiple locations or brands?Click to open
Birdeye Social is designed to scale as your business grows. From a single dashboard, you can easily manage all of your locations’ accounts, stay on top of your reputation, and be available for your customers 24/7.
How many users are included with Birdeye Social?Click to open
Birdeye Social includes an unlimited number of users at no additional cost.
How much does Birdeye Social Media management tool cost?Click to open
Birdeye Social is just $50 per month for single location accounts. For multi-location accounts, we offer Birdeye Social at a significantly discounted rate — reach out to learn more.
Why are social media management tools important?Click to open
Reference the importance of social reputation management. After search, social channels are the most popular source of brand research.
What is the best tool to schedule social media posts?Click to open
While there are many social media management tools, only one is attached to the leading, all-in-one online reputation and customer experience platform.
How can social media promote local business?Click to open
Social media gives local businesses a way to offer their customers a quick, convenient, and positive experience. With the right social media management platform, you can quickly respond to questions, concerns raised in direct messages and comments, and negative reviews to create a strong online reputation.
Why is social media marketing important for local business?Click to open
Local businesses who prioritize creating a strong social media presence unlock a great way to connect with their customers, engage new leads directly, and share their brand on today’s most popular channels.