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Wag Hotels - Oakland
- Pet Boarding
- Oakland, CA
About this business
Wag Hotels is the Ultimate Stay & Play Resort Just east of the San Francisco Bay, you’ll find an elite pet retreat where dogs and cats can enjoy hotel-style boarding in private Wag Rooms and luxurious Ultra Suites with large TVs, treat dispensers, 24/7 WagCam, Netflix, and music streaming options.
Location details
39 4th St, Oakland, CA, 94607, United States
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Personally I like wag hotels. They're convenient and quick. But they're really just ok and not as personal as some other places.
Business response:
Hi Zach, I would love the opportunity to discuss how we can better improve your stay. I will be reaching out later today. Thank you! Nate Hunt Client Services Manager Oakland
5-Star Review for Jamilah and Wag Jamilah from Wag took exceptional care of my Great Dane, Darla, during her 8-day stay over the holidays, and I couldn't be more impressed! Darla, being the gentle giant she is, received all the love, pets, and attention she could ask for. Jamilah even spent time watching The Great British Baking Show with her--such a thoughtful and sweet touch! Jamilah's professionalism and responsiveness were outstanding. They quickly completed any requests, kept me updated with regular check-ins, and pat... read more
Business response:
Jamilah was overwhelmed with appreciation when we received this! I couldn't be more proud of her and the opportunity to meet and care for Darla. Thank you so much! From all of the Oakland staff, we can't wait to see Darla again soon! Warmly, Nate Hunt Client Services Manager
This is an incredible place, team and service! Our dog, Jada, loves it at the Wag Hotel - Oakland. We've been loyal customers for over seven (7) years and they have never missed an opportunity to let us - and Jada (by way of belly rubs) -know how much we are appreciated. They have been dependable through times of necessary travel, unexpected family medical issues and simple date nights. We don't worry or wonder whether Jada is getting the best care. Thanks, Wag Hotel team, for showing up for us rain or shine, boarding, groo... read more
Business response:
Thank you so much for your heartfelt 5-star review, Cheryl! We adore Jada! She truly is a ray of sunshine in our lives, bringing joy and energy to everyone around her. Her beautiful smile lights up the room, and we can't help but shower her with extra love, from spontaneous back scratches to those delightful belly rubs. It means so much to us to share this experience with such a wonderful pup! =) Warmly, Nate Hunt Client Services Manager
Just dropped off our dogs at 4 am! So convenient that they have 24/7 staff. Ashley is so incredibly thoughtful and kind. You can tell how much she cares, and she is always smiling. She even knows the unique personality traits of our dogs and ensures they are well understood and cared for. We love Wag Oakland, which is why we drive an hour to board our dogs here.
Business response:
Hello Min, We all appreciate your family's continued use of our services and trust in us. We enjoy having you and your pups as part of our Wag Family! Thank You
We LOVE wag hotel. I am extremely impressed w the attentiveness, kindness, and empathy of the staff. I've had great interactions w Norma, the gm, and Deshawn, the manager ,and every person who has helped us! My 11 yr old arthritic pitbull always comes home clean , very happy , and very tired! I love being able to view him on the cameras. Great facility! I trust them w my baby.
Business response:
We're overjoyed to hear about your positive experiences at Wag Hotels - Oakland! Thank you for sharing your feedback. It's always a pleasure to care for Biscuit and give him some good old belly rubs and pets. Brandon Moreno Wag Hotels Oakland
They are great and very friendly. My Rottweiler always comes home happy and tired. Location is convenient right off the 880 freeway
Business response:
We genuinely appreciate your positive feedback! Cocoa is such a delight to have during visits. Thank you for taking the time to share your experience with us. Brandon Moreno Wag Hotels Oakland
The team is super friendly and helpful. Our dog is our baby and they understand that. I appreciate their patience in answering all our questions and not being annoyed by all the detail I require before leaving my baby! I feel comfortable and safe leaving him there which is the most important! And that he will be cared for and not ignored.
Business response:
It warms our hearts to know we can give you peace of mind, knowing that we care deeply and are committed to providing your fur baby with nothing less than the best care. We greatly appreciate your 5-star review! Brandon Moreno Wag Hotels Oakland
I have taken my dog to Wag Hotel for several years now, not only for all day play but also for boarding when I am traveling. The folks at Wag Hotel know my dog and she is very comfortable there. They really care about my dog and she's always excited when I drop her off. I would highly recommend Wag Hotel in Oakland!
Business response:
Hi Vanessa, We look forward to having your pup stay with us in the future. Also, really appreciate you taking the time leave us a positive review. Thank you!! Best, Mary Ngo Client Service Manager Wag Hotels Oakland
24hr pickup and a friendly staff that seems to care about the pups. We've taken our dog here for years and it's always been a good experience.
Business response:
Hi David, We really appreciate you taking the time to leave us this amazing review. Thank you!! Best, Mary Ngo Client Service Manager Wag Hotels Oakland
Frequently asked questions about Wag Hotels - Oakland
How is Wag Hotels - Oakland rated?
Wag Hotels - Oakland has a 4.9 star rating with 668 reviews.
When is Wag Hotels - Oakland open?
Wag Hotels - Oakland is open now. It is open 24/7.