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Wag Hotels is the Ultimate Stay & Play Resort Just east of the San Francisco Bay, you’ll find an elite pet retreat where dogs and cats can enjoy hotel-style boarding in private Wag Rooms and luxurious Ultra Suites with large TVs, treat dispensers, 24/7 WagCam, Netflix, and music streaming options.
39 4th St, Oakland, CA, 94607, United States
Get directionsI have always heard about Wag Hotels, but I have never brought my dog in for any of their services before. I'm truly glad I did. We decided to take our fur baby to Wags for day care. Because our dog is sooo active, sometimes just playing with him is not enough. Also it's super convenient when you need a place to take your dog, for those longer days at work. I love how they provide a camera, that you can easily view on your phone. See what your dog is doing all day, kind of thing. Yes, I'm definitely that mom. Lol! When we ge... read more
Business response:
Hello Danielle, Thank your for taking the time to leave us a review.I'm glad we got to talk more about your pups last stay with us and figure everything out. We hope to see you both soon! Thanks Again, Kayla Larson Wag Hotels Oakland
Amazing! My guys were thrilled here! WH picked up on my guy's unique personalities. I can't say enough good things about the staff and my first experience! My only negative is that they didn't seem excited to see me. Thanks WH and we'll be back!
Business response:
Hello June, Thank you so much for bringing your fur babies for their first stay. They did great and had a blast playing with the other dogs in our hotel. We hope to see you , Porsche and Lucky soon! Kayla Larson Client Services Manager Wag Hotels Oakland
This was our first groom at the Wag Hotel. They have a great deal for 25% off your first groom. We were having trouble finding a great local groomer with affordable prices but, we found Rachel from other jack London square dog moms and she did a wonderful job with Waffles! We picked him up and he's had his best haircut yet! (He gets a cut every 7 weeks so he's had a lot!) she listens to what you want and exceeds expectations! Thank you Rachel, we will be booking our next appts with her
Business response:
Hello Jerica, Thanks for trusting Rachel with Waffles and were so glad to hear about your experience with us. Were also glad you liked our Valentines themed sign and hope to see you and Waffles again soon. We also offer two free days of daycare to all loyal new clients so feel free to utilize that as well. Thank You.
My review is for the groomer who groomed my cocker spaniel Prince on 02/12/23. I have been having a terrible time trying to find a groomer that could properly groom a cocker spaniel. I met a cocker spaniel owner in the park and liked the way her cocker was groomed and she told me she takes her cocker named Stanley to Wags. I promptly booked an appointment and can say this is the best Prince has loooked in awhile. The groomer nailed it and my boy is now sweet smelling and oh so fresh. The grooming only took three hours and w... read more
Business response:
Hello Yansa, Thank you for your kind words and for bringing your pup Prince to our Hotel. That’s great to hear that you were referred through Stanley and we haope to see you and Prince soon. Thank You.
i am currently experiencing a house crisis, staying in a hotel for 4 nights, and had my puppy with me the first night. she was stressed out from the house crisis and could not settle down in the hotel, so i decided to board her the next day at wag hotel as i extended my hotel stay for two more nights for a total of 4 nights. after telling the manager what was going on, he unexpectedly -- and to my great surprise -- offered to comp 3 days of boarding in a room with a camera so i can see my puppy while we are apart. he also sa... read more
Business response:
Hello, Thank You for taking the time to leave us a review and we appreciate your kind words. We have been grateful to have you and Ro as clients and hope to see you both soon. Thanks again, Kayla Larson Client Services Manager Wag Hotels Oakland
Honestly best daycare I could ever ask for. First of all, I had adopted my dog assuming I was staying at my WFH job but got a a much better opportunity but I need to be office M-Fri. So I had to last minute find a daycare in budget. They let me try out Wag for 2 days before committing. I have the 30 day pack now. For the amount I pay, I get 1 free bath a month, early and late pick ups, Wednesday pamper sessions and so much more. Everyone there have been so friendly. They even recognize my dog right when I come in and will au... read more
Thank you wag hotel!! Last minute accommodations! Due to me being in labor, wag hotel did their very best to watch after my fur baby. I was in the hospital longer then expected. I was able to call them and they were so friendly and understanding. Thank you for taking care of my furbaby and sending me photos of him while I was in the hospital
Business response:
Congratz on your human baby Jay! Feel free drop off your furbaby anytime! We appreciate the feedback and I'm glad my team was able to take care of you.
This review is for RACHEL in the grooming department! We had our Aussie Doodle groomed on her last stay at Wag and Rachel graciously came in on her day off to accommodate me (wanting a very experienced groomer for our Doodle, if you know, you know ;-). When I walked in and saw my girl I melted! Haven't been able to find someone to groom her like this EVER. She was nice and fluffy and shaped perfectly. Rachel clearly has some precise scissor skills. She is also professionally trained. Request her. She is fantastic and kind. L... read more
Nova loves wag! She's been coming here for the past couple years 3x a week! She's always super excited as we're heading inside the parking garage. I love that they have cameras so you can watch your fur baby play. And the best part of all is they always have fun weekly activities planned for the pups. They also even have them do some fun art projects for you to bring home
Business response:
Hello Eunice, Thank you for your kind words! We love having Nova here for All Day Play and she is definitely a part of our pup family here.
Wag Hotels - Oakland has a 4.9 star rating with 668 reviews.
Wag Hotels - Oakland is open now. It is open 24/7.