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Wag Hotels is the Ultimate Stay & Play Resort Just east of the San Francisco Bay, you’ll find an elite pet retreat where dogs and cats can enjoy hotel-style boarding in private Wag Rooms and luxurious Ultra Suites with large TVs, treat dispensers, 24/7 WagCam, Netflix, and music streaming options.
39 4th St, Oakland, CA, 94607, United States
Get directionsI have been a long time user of WAG since my fur baby was a puppy. Every member of the staff has been helpful and always makes me feel like my little one will be well taken care of. He is there for All Day Play Small, gets regular Bath, Brush and Nails and sees his groomer Rachel who makes him look like a super star. When I have to travel I know that he is taken care of and anytime something has come up they call to check in with me. So I am always in the know. I appreciate the emails and posts in the app of how his d... read more
Business response:
Hello Gerona, Thank you for bringing in Winston Bobbie as every knows him and enjoys having him here. We appreciate your continued use of all of our services and hope to see you both again soon!
Wag Hotels has been such a great addition to my dog care. Having to go into the office at least once a week and being able to drop him off with a team of people who are always excited to see him. I receive such great customer service and the little theme days are quite cute. Thanks Wag Oakland! Appreciate you!
Business response:
Hello Courtney, Thank you for taking the time to leave a review and we are glad you both are enjoying our services!
Wag Hotels is the best dog care center that I've experienced since adopting my dog 6 years ago. During the first 2 years of owning my pup, I tried a few other dog care centers but never felt happy/comfortable with the care (or lack of care) there. Before finding Wag Hotels, one dog care center I used obviously lacked proper supervision because my dog would come home periodically with injuries (e.g. scratches near the eye, cheek laceration, and puncture wound from another dog biting her). My dog is a gentle soul and has nev... read more
Business response:
Hello, Thank you for taking the time to leave us a review and we really appreciate your feedback. We are very happy to hear your review of our services and feel honored to care for your pup! I hope we can get in contact with you soon. Thanks Again
We love Wags Hotel! Our puppy Edith has been going to Wags for 2 months. She participates in the All Day Doggy Day Care program and has a great time! I check on her a few times per day via the webcam and she is always running around or napping near or on her human friends lol. We purchased the VIP package which is a fantastic value. She is going to board over a weekend in Jan, so I cannot really comment about that service yet. Grooming is awesome. I think it's on day 7 you receive a complimentary shampoo or trim. Our ... read more
Business response:
Hello Kim, Thank you for taking the time to leave an amazing review of our services. We love having Edith and Louis here in all day play with us and are happy to hear you are enjoying our VIP package and the services that come with it.
This is was the first time we needed to board our 10 month old boxer puppy, Zeke. Have driven past the Oakland location multiple times, so decided to look it up on the web. Went for the tour and was taken care of by Deshawn. He explained everything and then helped me with my reservation. Was a little worried how Zeke would do his first time away from home. He is intact so he could not mingle in the play group. The individualized care he got, kept him happy! I expected him to come back "lighter, " but somehow they got him ... read more
Business response:
Hello Adrienne, Thank you for taking time to leave a review. We appreciate you for trusting us with Zeke and we're glad you had a pleasant experience. For his first time, Zeke did have a fun time and he loved the attention he received from staff. You're more than welcomed to come and visit every time. Thank You!
Love these guys! We hate to leave Taco in any situation, but we know he's in good hands when we take him to Wag--from the moment we arrive we feel like VIP, and Taco's always excited to see his human buddies (and vice versa).
Business response:
Thank you, Corina, for leaving this review. We're always excited to see taco and appreciate your family for trusting us with your fur baby. Hope to keep seeing you guys and to keep up our service. Thank You!
I'd like to just give a big thanks to the staff at Wag Oakland. They are always kind and efficient and take great care of me every time. I take my 11-year-old boxer Taco, and i know he is being taken care of and loved even if he barks all day hahahhaha he even made pet of the week.
Business response:
Thank you so much James for leaving this review. We appreciate both you and taco. It is always nice to see taco as he is definitely one of our team favorites. We hope to continue to give you both great service. Thank You!
We love taking our giant sheepadoodle to get groomed at Wag. Rachel's awesome. Our pup is huge with a ton of fur. We've tried many other places in the past, but no one could handle all that fur. Rachel not only makes him amazing looking, she's also really kind. Our dog loves her!
Business response:
Hello Courtney, We are glad to hear that you were happy with Rachels' services, our groomers take great pride in their work and care and in this instance it clearly showed. Thank for choosing Rachel for your pups groom and we hope to see you again soon!
Wag has been a reliable place for my dog's daycare for the past 4 years. They always treat her well and it makes me comfortable knowing she's happy and safe with the lovely people they employ. She loves going in and always leaves happy too. I'm thankful for their care, and they are one of the few places that work with my crazy hours as a nurse.
Business response:
Hello Erin, Thank you for bringing Abby, the sweetest pup in our small all day play program. She is a joy to have and appreciate your feedback.
Wag Hotels - Oakland has a 4.9 star rating with 668 reviews.
Wag Hotels - Oakland is open now. It is open 24/7.