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Wag Hotels - Oakland

4.4

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Location details

39 4th St, Oakland, CA, 94607, United States

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4.4941 reviews
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Min K.'s profile image
Min K. 
rating
a year ago

Just dropped off our dogs at 4 am! So convenient that they have 24/7 staff. Ashley is so incredibly thoughtful and kind. You can tell how much she cares, and she is always smiling. She even knows the unique personality traits of our dogs and ensures they are well understood and cared for. We love Wag Oakland, which is why we drive an hour to board our dogs here. 

Business response:

Hello Min, We all appreciate your family's continued use of our services and trust in us. We enjoy having you and your pups as part of our Wag Family! Thank You 

Maddy S.'s profile image
Maddy S. 
rating
a year ago

We LOVE wag hotel. I am extremely impressed w the attentiveness, kindness, and empathy of the staff. I've had great interactions w Norma, the gm, and Deshawn, the manager ,and every person who has helped us! My 11 yr old arthritic pitbull always comes home clean , very happy , and very tired! I love being able to view him on the cameras. Great facility! I trust them w my baby. 

Business response:

We're overjoyed to hear about your positive experiences at Wag Hotels - Oakland! Thank you for sharing your feedback. It's always a pleasure to care for Biscuit and give him some good old belly rubs and pets. Brandon Moreno Wag Hotels Oakland 

Versie A.'s profile image
Versie A. 
rating
a year ago

They are great and very friendly. My Rottweiler always comes home happy and tired. Location is convenient right off the 880 freeway 

Business response:

We genuinely appreciate your positive feedback! Cocoa is such a delight to have during visits. Thank you for taking the time to share your experience with us. Brandon Moreno Wag Hotels Oakland 

Bella G.'s profile image
Bella G. 
rating
a year ago

The team is super friendly and helpful. Our dog is our baby and they understand that. I appreciate their patience in answering all our questions and not being annoyed by all the detail I require before leaving my baby! I feel comfortable and safe leaving him there which is the most important! And that he will be cared for and not ignored. 

Business response:

It warms our hearts to know we can give you peace of mind, knowing that we care deeply and are committed to providing your fur baby with nothing less than the best care. We greatly appreciate your 5-star review! Brandon Moreno Wag Hotels Oakland 

Vanessa C.'s profile image
Vanessa C. 
rating
a year ago

I have taken my dog to Wag Hotel for several years now, not only for all day play but also for boarding when I am traveling. The folks at Wag Hotel know my dog and she is very comfortable there. They really care about my dog and she's always excited when I drop her off. I would highly recommend Wag Hotel in Oakland! 

Business response:

Hi Vanessa, We look forward to having your pup stay with us in the future. Also, really appreciate you taking the time leave us a positive review. Thank you!! Best, Mary Ngo Client Service Manager Wag Hotels Oakland 

David G.'s profile image
David G. 
rating
a year ago

24hr pickup and a friendly staff that seems to care about the pups. We've taken our dog here for years and it's always been a good experience. 

Business response:

Hi David, We really appreciate you taking the time to leave us this amazing review. Thank you!! Best, Mary Ngo Client Service Manager Wag Hotels Oakland 

Marc R.'s profile image
Marc R. 
rating
2 years ago

Great staff and an excellent space for Mr. Moose to spend the day or a few nights when we are out of town. Love the photo updates and accommodations to make his stay so much easier on us. 

Business response:

Thank you Marc! We always look forward to having, Moose in our care. 

Sandra T.'s profile image
Sandra T. 
rating
2 years ago

Wag Hotels has been very accommodating to my very anxious dog. Their staff is friendly and have gone above and beyond to make me feel less anxious. I love the web cam and photo updates. 

Business response:

Hello Sandra, Thank You for taking the time to leave us a review on Yelp. We really appreciate it and hope to see you both again soon! 

Christina D.'s profile image
Christina D. 
rating
2 years ago

I have been bringing my pup Kona for all day play daycare for the past 5 months and she loves it. She will come home tuckered out and ready for rest. I like that you are able to peep into what's going on using the wagcam. I just wish you could see it via the web, it's only available on the app. I don't have good phone service at my work and no good access to wifi, so web would be make it easier access. The staff are nice and now know my Kona as a regular. They are sweet to her and understand when she has excited tinkles at t... read more

Business response:

Hello Christina, Thank You so much for your kind words about our team and services! We love having Kona here and we hope to see you both again soon. 

Frequently asked questions about Wag Hotels - Oakland

How is Wag Hotels - Oakland rated?

Wag Hotels - Oakland has a 4.4 star rating with 941 reviews. 

When is Wag Hotels - Oakland open?

Wag Hotels - Oakland is open now. It is open 24/7.