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Wag Hotels is the Ultimate Stay & Play Resort Just east of the San Francisco Bay, you’ll find an elite pet retreat where dogs and cats can enjoy hotel-style boarding in private Wag Rooms and luxurious Ultra Suites with large TVs, treat dispensers, 24/7 WagCam, Netflix, and music streaming options.
39 4th St, Oakland, CA, 94607, United States
Get directionsI've been taking my dog Nala to WAG oakland ever since she was a pup. My experience has been great in all areas including daycare, boarding, and especially grooming. They staff remembers me and my dog as soon as we walk in, and they are always welcoming, accommodating, and friendly. We've tried other dog daycares and spas too, but their daycare model isn't the right fit for us. Specifically crating for "nap time" and the limited space seems more fitting for smaller or medium dogs. My dog is a mix of Sheppard, Husky, and... read more
Business response:
Hello Anthony, It is always great seeing you and Nala. We're happy to hear that you appreciate our services as much as we enjoy having Nala with us! We hope to continue meeting your needs and hope to see you both again soon!
Wag Hotels has taken care of my husky for over 4 years. My dog is excited when we pull up and leaves a happy and tired dog when I pick him up. The staff is always pleasant and positive. They seem to have worked hard to get an organized flow of dog parents and dogs checked in and checked out especially during the peak drop off and pick up times. The location is also super convenient.
Business response:
Hello Rowena, Thank you for sharing your positive experience with our hotel. It is always a pleasure seeing you and miiles and we only hope to continue this service you've experienced. Can't wait to see you both again. Thank You!
i talked to Davianna in oakland branch. and she was very helpful and assured me about my LUCY. definitely I'm booking with them :)
Business response:
Hello Maram, Thank you for leaving this review. Davianna is the best! We're glad she was very helpful with you and Lucy. Can't wait to see you both again. Thank You!
I'm grateful to have found Wag. I have been their customer for the last 3 years and it has especially helped me while ramping back into the office after the pandemic. I have a long commute and work hours, and I'm stress-free that my pup is looked after while I'm away at work. On days when the traffic is really bad, it is very convenient for me to pick my pup up after regular work hours. The staff is very friendly and helpful. I also like that they send a wag memory with a picture of my pup during the day. My only issue is w... read more
Business response:
Hello Jayeeta, Thank you for leaving this review. This will be very helpful for us to make sure we can avoid these mistakes in the future but overall we're glad you appreciate our services. Cant wait to see you and Bonnie again. Thank You!
I have been bringing my fur baby (Hendrix) since he was a year old (for doggy day care, grooming and boarding), and the staff has been amazing! Hendrix walks in like a celebrity because as soon as he walks in everybody calls him by his name and gives him love. Alot of the staff has also been working there since Hendrix started going, which is great because you get to really know them.
Business response:
Hello Cecilia, Thank you for sharing your experience. We're happy to hear that we're providing you great service and we only hope this continues in the future. Hendrix is always great and we can't wait to see you both again. Thank You!
Oakland Wag Hotel in my opinion is awesome! I can depend on the team to take care of my pup Saida daily. Some days it is due to a long work day and others it just provides me a chance to relax and get some quite time without being concerned about Saida's needs. Since we currently live in an apartment, the time away so that she can socialize and get fresh air throughout the day is very important to me, and Saida. I started Saida at the Oakland Wag Hotel when she was about 6 months old, she is now coming up on a yr and a ... read more
Business response:
Hello Dahlia, Thank you for taking the time to leave this review. We appreciate all the kind words and amazing things you've shared. We all love Saida here and hope we can continue this great level of service for you both. Can't wait to see you again soon. Thank You!
I found Wags hotel while searching for an overnight boarding spot for my puppy during a recent vacation. The reservation process was simple and I was able to talk with customer service (who was VERY helpful) to complete my pet's profile. I couldn't' have been happier with the facility, prices and staff at Wags. The drop off process was quick and easy, and although I would be missing my puppy, I knew he would be having fun with other dogs during the hour long play time. They were very accommodating with me picking him up late... read more
Business response:
Hello Laura, Thank you for taking the time to leave a review. We're glad we can provide helpful service and hope this continues. Can't wait to see you both again. Thank You!
Wag Oakland does a great job with my dog Max! They're always so friendly, fast and efficient during pickup and drop off, and very accommodating when scheduling daycare!
Business response:
Hello Monica, Thank you for leaving a review. We really appreciate it! We're happy that you and Max both enjoy coming and we can't wait to see you both again.
I highly recommend Wag Hotels! I first brought my dog for boarding and I had a great experience so I started bringing him for All Day Play. My dog gets so excited when we walk through the door. I like that they always send a photo of my dog playing and that always brightens my day while I'm at work. The customer service is phenomenal and I'm always greeted with a smile. My dog gets so happy to see the employees so that reassures me that he is in good hands. They even have grooming which I love too! The best part is their hou... read more
Business response:
Hello Tanisha, We really appreciate that you took the time to leave a review. We're happy that you enjoy our services, and that Obi enjoys coming. We hope to continue to give you a great experience and we can't wait to see you again. Thank You!
Wag Hotels - Oakland has a 4.9 star rating with 668 reviews.
Wag Hotels - Oakland is open now. It is open 24/7.