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Wag Hotels is the Ultimate Stay & Play Resort Just east of the San Francisco Bay, you’ll find an elite pet retreat where dogs and cats can enjoy hotel-style boarding in private Wag Rooms and luxurious Ultra Suites with large TVs, treat dispensers, 24/7 WagCam, Netflix, and music streaming options.
39 4th St, Oakland, CA, 94607, United States
Get directionsWag has been amazing I send my dog to all day play and i can watch him on live stream all day. The staff is great at oakland wag. My dog has been going for over a year. They take great care of my fur baby Ethic. They do all kind of activities with the pets. Check them out on Instagram and Facebook. There price is reasonable, friendly staff Thanks Wag Oakland
Charlie has been going to All Day Play 2-3 times a week for about 2 years and has many doggy friends he regularly plays with. The staff is very friendly and they are very good with him. It's great he has this outlet to manage his activity level and usually comes home and passes out after playing all day. I have the camera up on my computer most of the day and enjoy being able to check on him and watch the other dogs play. It's sometimes hard to get them on the phone, there is only the company number then you have to go throu... read more
We love Wag Hotel! They have been extremely helpful with boarding our Max! As it was his first time boarding and got to experience all-day play, Per all of the updates that Wag provided to us Max did great. Wag is the best with reporting and giving you updates on your dog when you inquire. I highly recommend this business for all of your pet's needs. Thank you WAG!
Wag did a great job of responding to my concerns when I posted last, and now we're back to normal. I really appreciated their willingness to engage with me. They alleviated all my concerns!
Boarded my senior dog for a week. My dad picked him up, so I am not sure how he was upon pick up. I wish they provided a written report on how he did. I would definitely use again.
Business response:
HI Angel! Thank you for your feedback. We enjoyed having Griffin with us and we hope you enjoyed your trip. Griffin was a little anxious and appetite was small at first but warmed up began eating more after a few days. Griffin got along well with other dogs and staff. During pick up we give you a verbal report report and if you book through our Wag App we also send out a digital report card. We're happy set you up through the wag app for future reservations. Thanks for choosing Wag Hotels and we hope to see you again soon!
Wags-Oakland, has definitely changed over COVID. It seems like it's gone downhill but that may be because their staff doesn't have the same as pre-covid times, like all other businesses that have that problem with their employees. It takes them SOOOOOO long to approve reservations. I've constantly had to email and try calling because it's gotten down to the wire at some times where I'm needing to make decisions and/or try and make prior arrangements not only for my dogs but for myself, because they take so long. I recently b... read more
Business response:
Hi Nicole, Thank you for your feedback and we will be using it to help us improve. I’m sorry for the delays you experienced in booking reservations. We are currently hiring for our Client Care Department in Sacramento that handles reservations to approve reservations as soon as possible. We are currently rebuilding our team as the pandemic was difficult on our industry to say the least. I remember your dog vividly. When we would take him for walks we had to attach his wheel chair which presented extra challenges. Every tim... read more
Heads up to the few that administer vaccines to their pets themselves--yes you can legally do it and it will save you some $$$, especially with multiple dogs--WagHotel will not accept this a valid proof of vaccinations unless administered or verified by a vet. I tried to enroll my two dogs here. I completed the online process and uploaded the vaccinated information which was later rejected. I was told that I need updated vaccination record and told them I administered the shots myself. Then I was told all I needed was to up... read more
Love this place! If I need to drop my girl off, I need to feel confident that she'll be well taken care of and she is!! The staff is great and goes above and beyond. With my last dog, we were out of town and my dog had a seizure. Not only did call us asap, they drove him to his vet to be taken care of. Such a huge relief. Also the fact that they're open 24 hours helps. :)
Business response:
Thank you so much for your kind words! We really appreciate your feedback and hope to see you and your pup soon. Best Regards, Norma B.
I took my Goldendoodle to Wag Hotels for grooming by Rachel, who is now at Under One Woof. My rating would be 5 stars if she were still there. I did like the convenient under cover, drop off parking, the clean, spacious lobby and the window view into the grooming area.
Business response:
Hello, thank you so much for your feedback. I hope you are happy to know that Rachel is back at Wags and she is our new grooming supervisor. Please give us a call or send us an email so we can book you a haircut with her and add on some free services for being a loyal client of Rachel's. Best wishes, Norma B
Wag Hotels - Oakland has a 4.9 star rating with 668 reviews.
Wag Hotels - Oakland is open now. It is open 24/7.