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Wag Hotels - Redwood City
- Pet Boarding
- Redwood City, CA
About this business
Wag Hotels is the Ultimate Stay & Play Resort Conveniently located just off the intersection of the 101 and 84 freeways near downtown, you’ll find the most unique pet hotel Redwood City has to offer. Wag Hotels is the ultimate in fun, safety, and convenience for cats and dogs.
Location details
1025 Hansen Way, Redwood City, CA, 94063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I can't say anything negative about this place. A little back story is my dog was my mother in law dog that my husband and I gave to her for mother days. Well she had passed away 2 months later and zai had the worst separation anxiety. Taking him to wag has made that go away. The girls at the front are so amazing. Nayeli see zai coming in the door and she is already calling for Zai to go back to all day play. When she works the evening shift she see me walking up to the door she already calling for zai to come out. She is al... read more
Business response:
Thank you so much for sharing Zai’s story and for this heartfelt review! We’re incredibly touched to hear how much Wag has helped Zai with his separation anxiety and that our team has made such a positive impact. Nayeli and the rest of the staff absolutely adore Zai—he’s such a special boy, and it’s always a joy to see him bounding in with so much excitement. We’re honored that you’re willing to go out of your way to bring him to us even after your move—it truly means the world to us. Thank you for trusting us with Zai’s car... read more
I've been bringing my dog to Wag Hotel in Redwood City for a couple of years now, and my experience has been fantastic! Amazing staff. A huge shoutout to Jay Grimaldi--he's always so cheerful, attentive, and willing to help. Whether it's a quick check-in/check-out or assistance with scheduling boarding, Jay goes above and beyond to make the process smooth. It's clear he genuinely cares about the pets and their owners. I highly recommend this location for excellent service and peace of mind when it comes to your pets!
Business response:
Thank you so much for this amazing review! It truly means a lot to me and the entire team here at Wag Redwood City. I’m so glad to hear that you’ve had such a positive experience with us over the years—it’s always my goal to make every visit as smooth and stress-free as possible for both you and your pup. It’s a privilege to be part of your pet’s care, and I’m grateful for the trust you’ve placed in us. We look forward to seeing you and your furry friend again soon! -Jay
Jeanette Robinson is super awesome! We have been taking our two big collies to her for several years. Both of them love her and they always look gorgeous when she's done with them! I have referred multiple friends and every one is happy with her. Jeanette -- you are terrific! Thank you for taking such great care of Danny and Shane! Lisa McKenna
Business response:
Thank you so much for your wonderful review! Jeanette truly is a gem, and we’re thrilled to hear how much Danny and Shane love her (the feeling is mutual!). They’re such sweet, beautiful collies, and we’re always excited to see them each month. Thank you for trusting us with their care and for recommending us to your friends—it means the world to us. We can’t wait to see Danny and Shane for their next spa day!
We wanted to express our sincere gratitude to Jeannette for taking such wonderful care of our Coby. Thank you for making our time away stress-free, knowing Coby was in such capable hands. We truly appreciate your dedication and hard work.
Business response:
Thank you Katy for your glowing review and recommendation! Coby is such a good boy and has been such a joy to care for. I'll make sure to pass on the kind words to Jeannette who truly embodies Wag in her passion and love for all of our guests!
Our girl Ellie is shy around people and picky about who she likes. She LOVES Jeannette!! She's a typical husky who sheds enough to make a pillow out of her left over fur, but Jeanette is able to get out all the excess and make her soft and shiny. Jeanette is not only fabulous with the dogs, but she's super sweet and knowledgeable too. She is simply the best!!
Business response:
Greeting Stephanie, Thank you so much for the delightful review! Jeanette seems to have that affect on every guest, owner and co-work alike. We are so happy to hear that we can put a smile on your face and a prance, wiggle, and whine in your dogs' heart. We look forward to seeing you all again soon!
I cannot recommend Jeanette from Wag Hotels Spa highly enough! My rescue dog, Leoni, is very timid and has always been nervous about grooming. She always takes the time to make Leoni feel comfortable and has always been so patient with her. And she comes out smelling and looking great! It's clear Jeanette not only loves what she does but truly cares about my baby and making sure she always has a stress-free experience. If you're looking for a groomer that is kind, knowledgeable and keeps you updated thoughout the session (I ... read more
Business response:
We appreciate that you recognize Jeannette for devotion to your pet and all pets in her care. We strive to build on your trust in us. Thank you.
Super safe for your pets. Very happy place with lots of cheerful and helpful staff. I have been using the monthly plan for over two months now. Very satisfied.
Business response:
Samudra, thank you so much for the kind words. It's always a joy to see Henley walk through our doors each and every day with her cute pink collar! She absolutely loves ADP and we look forward to seeing her again tomorrow!
Thank you to Jeanette Robinson and the Wag Team. They are truly the best in the business. Jeannette always makes us feel like family which is the main reason we are repeating customers. To all new clients, you won't be disappointed with the services. The team is great in everyway.
Business response:
Thank you Adrian for your glowing review and recommendation! Coby is such a good boy and has been such a joy to care for. I'll make sure to pass on the kind words to Jeannette who truly embodies Wag in her passion and love for all of our guests!
This has been a long overdue review! Jeannette has been looking after our doggos for years and they absolutely adore her. She takes the time to answer my questions, teaches me how to better care for their paws and is always so communicative. We have used RWC wags locations for several years now and I appreciate the friendliness and rapport staff have built with me. As soon as I walk in I'm greeted with a smile and it definitely makes me feel warm inside that the staff have gotten to know me and our doggos over the years. ... read more
Business response:
Thank you so much for this wonderful review! We’re thrilled to hear how much you and your doggos have enjoyed your experiences with us over the years. Jeannette truly is amazing, and we’re so glad she’s been able to share her knowledge and care with you and your pups. Juju and Milo have truly become part of the Wag Family, and it’s been such a joy getting to know them (and you!) over the years. We’re grateful for the trust you’ve placed in us and will always strive to make you and your pups feel welcomed and cared for. Tha... read more
Frequently asked questions about Wag Hotels - Redwood City
How is Wag Hotels - Redwood City rated?
Wag Hotels - Redwood City has a 4.8 star rating with 675 reviews.
When is Wag Hotels - Redwood City open?
Wag Hotels - Redwood City is open now. It will close tomorrow at 12:00 a.m.