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1025 Hansen Way, Redwood City, CA, 94063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disclaimer: This review is only about the grooming department. I consider myself lucky as I decided to try my luck here to find a groomer for my small Pomeranian after having moved to this area. Sophia has done a great job taking care of Bounty! Bounty is now a regular and we always book with Sophia since she pays special attention during the session to make sure my fragile little pom feels comfortable. I'll definitely book with Sophia again!
Business response:
Thank you for your review Dongyu! We are so happy to hear about your positive experience with Sophia and our salon. Sophia is truly amazing and genuinely cares about every dog she grooms, no matter how big or small. We appreciate you trusting us to care for Bounty! We look forward to seeing you both again soon!
My dog needs regular grooming -- Wag Hotels delivers with bathing and clipping. The extra-large size of my dog has been a problem for other groomers, but the team at Wags has him covered. I can't say he loves the experience, but the groomers go the extra mile to keep him calm and patient. Appreciate the results every time!
Business response:
We appreciate your review Macke! We always enjoy hearing how much our clients enjoy our Wag spa. Even if the pups don't like it, our bathers and groomers make sure that they are safe and comfortable during every part of the bath or groom. We hope to see you and your extra large furbaby soon!
Sofia loved my dog and whenever we were out of town made sure he was always attended to. She's a great groomer and greater person
Business response:
We appreciate your review Floyd! Sophia is quite the talent groomer, she takes so much pride in her work. Thank you for always choosing Wag!
We've been bringing our dog, Percy, to Sophia for grooming for a few years now, and she's been amazing since day one. From the start, she did a great job in making him feel safe and comfortable, even in situations that would typically make him anxious. She's knowledgeable about breed-specific grooming and dealing with double-coated dogs, and always takes her time to do a fantastic job. We trust her completely with Percy and he always comes back looking and smelling great. We couldn't recommend her enough!
Business response:
Thank you for your interview Chris! Sophia is a very knowledgeable groomer who always wants to do best for her dogs. She really takes the time to get to know each pup, makes sure they are comfortable, and recommends what she thinks they need. We are so happy that you have had such amazing experiences with Sophia and our salon. We hope to see you and Percy soon!
Sofia The greatest groomer we've had is kind, caring and loving with our pooch. If you want/need a groomer that is authentic and fun to have around your pet, she is the chosen one 5 stars
Business response:
We appreciate your review Floyd! Sophia is quite the talent groomer, she takes so much pride in her work. Thank you for always choosing Wag!
I've been visiting waghotels Redwood city for several years and Sophia has regularly looked after my cavapoo Gizmo for his grooming. He loves her and I really appreciate the extra mile she goes to ensure he looks his best and enjoys the experience. Even when he has arrived with a few matted patches she finds a way to de-matt him without causing distress. She alwaus keep me posted and is an excellent communicator so there are never any surprises. Photos of him looking handsome complete with a special bowtie after his sess... read more
Business response:
Thank you for your review Anna! We absolutely love seeing Gizmo and it makes us so happy every time we see him. Sophia is awesome, she always puts so much thought and care into her grooms. We are thrilled to hear how amazing Sophia is. We look forward to seeing you and Gizmo soon!
There is nothing but great things to say about Wag Hotels in Redwood City. The staff are incredibly friendly, professional, and always helpful. In addition to these qualities, the managers all communicate effectively about any logistics, expectations, and/or concerns. My dog LOVES...and I mean LOVES it there, so much so that I almost always struggle with trying to get her to leave. A huge plus has been helping me with last-minute requests to board my dog overnight due to emergencies that required my full attention. It's such... read more
Business response:
Your review is greatly appreciated Karin! We are overjoyed hearing about how much you and your pup loves Wag. I am so happy that our staff has been so helpful for you, we always do our best to take care of our Wag family. We love seeing happy and excited dogs come into the lobby. Thank you for trusting us to care for your pup. We hope to see you both soon!
Our doodle Twiggy is a regular at the spa with our groomer Sophia! She is caring, talented, and a true dog whisperer. Twiggy has some issues with leash reactivity but Sophia is incredibly patient and accommodating. We're unable to use strong scents in our home, and she goes out of her way to use scent-free products. Along with getting an adorable trim, Twiggy always leaves with the cutest bows!
Business response:
Hi Kristi! We are delighted to hear about how much you and Twiggy enjoy coming to our Spa. Sophia is such a talented groomer and she truly cares about each of her dogs. She always does what best for her pups and makes sure they go home happy and clean. Thank you for continuing to chose Wag, and Sophia, for all of your spa needs. We hope to see you and Twiggy soon!
We have been bringing our pups to Wag in Redwood City for years, and they always come home happy and gorgeous both for short stays and full grooming. Sophia H. always goes above and beyond to make our girls feel and look good, and today was no different. Thank you always, Sophia!
Business response:
We appreciate your review Mark! We always enjoy hearing about our client's amazing experiences at Wag. It's important to us that all of our guests are happy, healthy, and safe in all departments. Sophia upholds our 5 star care for every pup she grooms. We look forward to seeing you and your pups soon!
Wag Hotels - Redwood City has a 4.3 star rating with 924 reviews.
Wag Hotels - Redwood City is open now. It will close tomorrow at 12:00 a.m.