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Wag Hotels - Redwood City

4.8

About this business

Wag Hotels is the Ultimate Stay & Play Resort Conveniently located just off the intersection of the 101 and 84 freeways near downtown, you’ll find the most unique pet hotel Redwood City has to offer. Wag Hotels is the ultimate in fun, safety, and convenience for cats and dogs. 

Location details

1025 Hansen Way, Redwood City, CA, 94063, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.8658 reviews
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Kelie G.'s profile image
Kelie G. 
rating
7 months ago

My english bulldog mix hates water even if I lift the hose in the backyard He runs in the house but Liz Gill has gained his trust and he wags his tail like crazy when he sees her! Liz always does a fabulous job and is flexible to accommodate scheduling challenges. I recommend the spa at this location and request Liz! 

Business response:

Thank you so much for sharing your wonderful experience! We’re thrilled to hear how Liz has gained Max's trust—especially given his aversion to water! It's heartwarming to know that Max wags his tail like crazy when he sees her. Liz is truly fantastic at what she does, and we're so glad that her care and flexibility have made Max's spa visits enjoyable. We love having Max at the spa, and we’re grateful for your recommendation. We look forward to seeing you both again soon! 

James G.'s profile image
James G. 
rating
7 months ago

Hi everyone. I am a long time customer of Wag Hotel in Redwood City. I have taken my dog there for years for a variety of their services. All day play, multi-night boarding, grooming and much more. The individuals there are consistently caring, smart, customer focused and passionate about care giving for the animals. This is a special shout out to Liz who is one of the professionals in the Grooming part of the Wag business. My dog has had the benefit of Liz's service for many years. She is exceptional -- a real pro a... read more

Business response:

Thank you so much for your continued trust and kind words! We're thrilled to hear that you’ve had such positive experiences with our various services over the years. Our team is dedicated to providing the best care possible, and it's wonderful to know that our efforts have made a difference for you and Cody. A special thank you for the shout-out to Liz! She truly is exceptional, and we’re so glad to hear that Cody has benefited from her care. We absolutely adore Cody, and it’s always a joy to have him with us. We look forw... read more

Anu P.'s profile image
Anu P. 
rating
7 months ago

Wag hotel took really good care of our very unsocial dog during our summer vacation. She came back clean, happy and more social than. I received her pics during her stay. 

Business response:

Anu, thank you so much for the wonderful review! We absolutely LOVE Toffycat and pride ourselves working with all types of dogs no matter their socialization! Its genuinely a joy to see dogs on the shy side warm up to the team and come out of their shell! We're happy to hear that she went home happy and clean, and we cannot wait to welcome her back for more fun-filled stays! 

Rodrigo Z.'s profile image
Rodrigo Z. 
rating
9 months ago

We have taken our dog to WAG Hotel a half dozen times. Both for the day and multiple day boarding. This facility was recommended to us and we can see why. They have friendly staff, cameras to view your dog during the day and it's all been a positive experience. We also got the a nail trim while he was there and it was very competitive price. 

Business response:

Rodrigo, thank you for taking the time to leave such a kind review! Darcy is such a sweet pup and whether it's been daycare or boarding, it's been an absolute joy to take care of him! We are delighted to hear that we've met your expectations and left you with a positive experience! 

Diana R.'s profile image
Diana R. 
rating
9 months ago

I appreciate the Wag Hotel. I particularly like the flexible hours for pickup. I don't really want my dog to be overnight unless necessary so being able to pick her up at 10pm+ is just so great for me. It's clean, it's professional, the staff is friendly. 

Business response:

Diane thank you so much for the kind words! Tuna is such a good girl and we love having the pleasure of taking care of her when she's here! If there's anything we can do to give you a 5 star experience, please don't hesitate to reach out! 

Julia W.'s profile image
Julia W. 
rating
9 months ago

My husband and I were working in the area for a month and needed a place to send our dog each day. Wag Hotels was an amazing experience for their all day play. Everyone was so friendly and kept us updated on her experience. She was a little anxious at first but the more we sent her, the more comfortable she got. She hasn't attended any type of doggy day care setting so we were worried about how she would do. We've seen great improvements in how she greets other dogs and plays with them after a month of doggy day care. We lov... read more

Business response:

Hi Julia! Thank you for the kind words. We’re glad we were able to accommodate you during your work assignment in the Bay. We currently have 15 locations in 4 states. We hope we can move near you in the future. Thanks for trusting us we hope to see you again if you’re every near by. 

L Marina M.'s profile image
L Marina M. 
rating
9 months ago

https://www.waghotels.com/redwood-city/a-la-carte/ Jay Grimaldi is a prince of a manager in this Redwood City, CA WagHotels.com location. Helpful & compasionate human being like family wt customers & beloved pets. Highly recommended all-around management of this specific WagHotel. My 2 kitties will be well taken care of including cuddles for 30 days I know. aloha mahalo xomm lmarina https://www.waghotels.com/redwood-city/a-la-carte/ 

Business response:

Hi Marina! Thank you so much for your kind words! At Wag Hotels, we understand that our feline friends often need boarding too! And we love to provide them with world class care with all the Kitty Cuddles included! 

Alexis N.'s profile image
Alexis N. 
rating
10 months ago

Wag Hotels in Redwood City took me by surprise! When you walk in, The location is clean and well maintained. The front desk people are friendly and made me feel comfortable about leaving my dog overnight. I visited Wag Hotel at the end of April to tour the place and I was surprised by the great customer service and how clean the facility is. In mid May I booked the large room for 3 nights for my Samoyed Husky and I was very satisfied! I received update pictures of my dog having fun and I felt comfortable calling for check up... read more

Business response:

Thank you so much for your fantastic review! We are thrilled to hear that you had such a positive experience with Wag Hotels in Redwood City. It's wonderful to know that our clean and well-maintained facility, along with our friendly front desk staff, made you feel comfortable leaving your dog with us overnight. We loved having Kenzo stay with us! He is such a sweet boy, and it was a joy to see him enjoying his 1-on-1 playtime with our handlers. Your feedback about our great customer service and the clean environment is muc... read more

Andrea Y.'s profile image
Andrea Y. 
rating
10 months ago

Thank you Wag Hotel. Picked up our little guys early this AM after a 4 night stay. Thank you for taking good care of them, we appreciate it. I find the facility to be very clean, fun and interactive in the playroom for the dogs and i like how I can check in and see my pups on the cameras for more peace of mind, it's like Doggie TV. Thank you Brandon & Raymond for helping me set everything up for their stay. Thank you Ariel for pick up this morning and your assistance:) I would recommend Wag, RWC 

Business response:

Thank you so much for your kind words and wonderful review! We are delighted to hear that Yeti and Shadow had a great stay with us. It was truly a joy to have them here, and we appreciate the opportunity to care for your beloved pups. Our team always strive to provide the best care and service. We are glad to know that you found our facility to be clean, fun, and interactive, and that the playroom and cameras provided you with peace of mind. It's great to hear that you enjoyed checking in on your pups through our Wag Cam in... read more

Frequently asked questions about Wag Hotels - Redwood City

How is Wag Hotels - Redwood City rated?

Wag Hotels - Redwood City has a 4.8 star rating with 658 reviews. 

When is Wag Hotels - Redwood City open?

Wag Hotels - Redwood City is open now. It will close tomorrow at 12:00 a.m.