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Wag Hotels - Redwood City

4.8

About this business

Wag Hotels is the Ultimate Stay & Play Resort Conveniently located just off the intersection of the 101 and 84 freeways near downtown, you’ll find the most unique pet hotel Redwood City has to offer. Wag Hotels is the ultimate in fun, safety, and convenience for cats and dogs. 

Location details

1025 Hansen Way, Redwood City, CA, 94063, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.8658 reviews
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Gabriela C.'s profile image
Gabriela C. 
rating
2 years ago

We have a 15 year old Havanese named Button that we take to Wag Hotel Redwood City for bathing and grooming for the past few years. Jeanette and the folks in the bathing/grooming group at Wag are so gentle and do such a good job with her! She tends to get anxious but they always do a wonderful job calming her down. She always comes out looking so fresh and cute. I can tell Button likes it when we hand her off to them. We really appreciate them taking care of her. I highly recommend Wag for your doggies grooming / bathing nee... read more

Business response:

Hello Gabriela, Thank you so much for entrusting Button to our team here at Wag Hotels in Redwood City. I really tell people that my salon is the busiest salon for all the hotels. Jeannette is so good with all her dogs and all of our groomers are happy to take care of Button. Button is here today and being taken care of by Sophia, getting pampered as we speak! Paul. 

Dena H.'s profile image
Dena H. 
rating
2 years ago

I take my pooch to WAG Redwood City every day when I go to work. She is SO excited when we get there because she knows she's going to play with her friends and get tons of love from the wonderful staff - and she loves all of them! I'm happy because I know she's in such good hands and so happy. I board her there too and can travel with the peace of mind that she's in good hands with people she knows and loves. WAG makes my life easy and my dog happy - thank you! 

Business response:

Hello Dena, Thank you so much for sharing you and Blue's experience with us here at Wag Hotels Redwood City! She's such a special pup to us and we're thankful that she enjoys her time here as much as we enjoy having her. 

Phillip A.'s profile image
Phillip A. 
rating
2 years ago

We have a 60 pound puppy, 15 months old, and we live in a condo. My husband rescued her in Mexico right before Christmas. She's a very good girl, but (obviously) we don't have a yard. It was getting to the point that she was starting to chew the furniture. I take a 3+ mile walk every day and I started to take her with me when we adopted her. That wasn't enough. I've seen Wag driving by on 101. I went for a tour and they showed me the whole facility. We decided to give them a try. At first she wasn't very playful with the oth... read more

Business response:

It was a pleasure taking care of Milagro this past week. She is lovable and energetic and ready to relax at the end of the day. She has already made a connection with a number of staff members, we are trying hard not to spoil him too much. Thank you for entrusting us with your little miracle. Glen 

Andrea S.'s profile image
Andrea S. 
rating
2 years ago

We have been taking my lab mix to WAG for her grooming needs for over a year and we love it! We always make our appointments with Jeanette, who takes exceptional care of our not so easy to handle dog. You can tell she truly loves her job and the dogs she cares for! 

Business response:

Thank you, we pride ourselves on having a Can do attitude, a service mindset and most of all a caring heart when it comes to you and your pets. Jeanette and I are happy that we have pleased you. 

Victoria C.'s profile image
Victoria C. 
rating
2 years ago

Having a lovable Maltese and a barking chihuahua my dogs have always gone together for grooming. I ONLY take them to their favorite person in the entire place. ms. JEANETTE is a rockstar They know we're going to see her and get so excited! Not to mention how gentle and loving she is with every single pet that comes through there.. thank you so much for always taking care of my fur babies and making them look so cute 

Business response:

We continue to strive to improve upon on our services and love the fact that you recognize Jeannette for her loving and caring ways with your pet. Thank you 

Deepali B.'s profile image
Deepali B. 
rating
2 years ago

This review is for grooming services - I love coming to Wag for the bathing services! JEANETTE is wonderful and very caring of my Shiba Inu. She takes pictures and shares those with me when I pick him up. She also ensures he is comfortable, making sure he is able to relieve himself before getting into the bath. I can tell she really cares about him, and that's so important to me!! He always come out happy and smelling so fresh! 

Business response:

Thank you for reviewing our business, we strive hard to keep our guests and their owners satisfied. Jeanette will be pleased to hear that you appreciate her caring and can-do mindset. 

Stephanie S.'s profile image
Stephanie S. 
rating
2 years ago

I sent my dog there who is big bark no bite mr man cheagle - He loved being here and got extra special love from the managers. He actually missed them when he came home. I would take him back in a heartbeat. Even more when I was on vacation in Disneyland and also az they would call me almost daily to let me know if he was doing well, eating and adjusting ok. Amazing service!!!! 

Business response:

We loved having puppy stay with us. Glen 

Blake W.'s profile image
Blake W. 
rating
2 years ago

Updating my review: I had previously left a negative review when no one appeared to be at the facility when I was trying to pick up my dog (despite being a 24hr business), but since then, Wag has been super attentive and caring with my dog, and I sincerely appreciate it. They have a super spotless facility and very reasonable rates. We've looked at a bunch of different dog boarding places around the peninsula, and Wag is the one to go with. The one thing I really wish they had though was a way to actually call the facility ... read more

Ariane B.'s profile image
Ariane B. 
rating
2 years ago

Long story short, I've taken our new rescue Aussie (Jasmine aka Jazz) to Sophia for grooming. She is amazing....she recommended a new cut to help my furry girl cool off and she is so much more comfortable. She also knows we take her up in the hills on the coast so did an extra thorough job looked at her paws. Low and behold she found a super tiny piece of a metal in her paw. Jazz had been holding up the leg and limping, we could t figure out why. I was about to take her to the vet for hip dysplasia exam! Problem solved, than... read more

Frequently asked questions about Wag Hotels - Redwood City

How is Wag Hotels - Redwood City rated?

Wag Hotels - Redwood City has a 4.8 star rating with 658 reviews. 

When is Wag Hotels - Redwood City open?

Wag Hotels - Redwood City is open now. It will close tomorrow at 12:00 a.m.