Wag Hotels - Redwood City

Alicia P. 

on Yelp

a week ago

Liz in the Spa & Grooming department is amazing. I'm always nervous about leaving my fur baby for services but everyone at Wag is so polite and sweet that I am completely comfortable leaving him. Liz is incredible not only did she did an excellent job with his grooming service but she gave him a cute little tie and took time to send two adorable pictures! Thanks Wag you really take the worry out of trusting my boy to strangers. 

Romona A. 

on Yelp

2 months ago

Went there on Easter morning! We got seated right away! The service was amazing! Carol Lynn was so nice and attentive! The food was amazing! The omelet I had was cooked perfect! The fruit was nice and fresh! Grandma got the biscuits & gravy! They were the best she's ever had! A big shout out to Carol Lynn for the amazing service! 

Rhea A. 

on Yelp

4 months ago

As soon as we pulled on the driveway, Ramen and Maui were excited! That was a happy feeling for us pawrents! We flew out of state and the first call we received was Ramen might be having seizures (he doesn't have medical issues, he's a nervous boy)...this kinda call was not the ones we want to ever receive. We called as soon as we landed and spoke with Sam, she explained the action taken and ASSURED us that Ramen is being monitored along with his brother Maui. After the call, we felt at ease and received daily memories abo... read more

Junior G. 

on Yelp

4 months ago

It's great to know that I can always count on Wags grooming department to take care of my two dogs when they need baths or nail trims. Jeannette always goes above and beyond to make sure their time at grooming is positive and something they look forward to. It's not easy to find a groomer that can handle an 85lb ball of energy my husky can be. That being said my husky runs to the groomers doors when we pull up and knows that he is about to be well cared for! Thank you for all you do! 

J Y. 

on Yelp

4 months ago

Jeannette is the only person I fully trust with my dogs for their nail trim bc she is soooooo careful with my anxious dogs and she does it so well and fast without injuring their quick. Not that the others are bad or anything. They're able to accept walk ins and everyone is v friendly 

Reyna M. 

on Yelp

5 months ago

This review is for the Wag Hotel Spa at Redwood City! We frequently book the hotel portion but this past week was the first time that we had booked a service for our pups through their spa service! We figured it was the end of the year and we wanted our pups going into the new year fresh and clean. We were able to make an appointment with ease. Upon arrival we were greeted by the staff and our pups were so excited since they thought they were going for a day of all day play, but they were in for a treat with at the spa for ... read more

Kristi D. 

on Yelp

6 months ago

My dog has loved her last three visits and we will still continue to come here . I haven't identified the names of the particularly friendly staff just yet , but I feel she's safe , cared for , and there's at least one very sweet guy and a couple of women that are very kind and engaged . There are some cons that do need to be addressed : - the check in has taken anywhere from 15-30 min regardless of holiday , a line , staffing , or not . I feel like that time needs to be factored into the rates and more staff needs to ass... read more

Suzy B. 

on Yelp

6 months ago

My dog has loved her last three visits and we will still continue to come here . I haven't identified the names of the particularly friendly staff just yet , but I feel she's safe , cared for , and there's at least one very sweet guy and a couple of women that are very kind and engaged . There are some cons that do need to be addressed : - the check in has taken anywhere from 15-30 min regardless of holiday , a line , staffing , or not . I feel like that time needs to be factored into the rates and more staff needs to ass... read more

Julie P. 

on Yelp

6 months ago

I've been bringing my dog to Wag Hotel for the past 6 months and I want to say we have had a consistent positive experience during this time. Everyone is very kind, courteous, and super friendly with my dog and I. A special shout out to Nayeli Hernandez, and Jamie Master at the front desk and Lexi Vitols in Small All Day Play. They all have taken the time to make my dog feel welcome, dealt with my questions and given good advice for some behavior puppy changes etc. I also look forward to the "Wag memory" photos I receive ... read more