This profile has been claimed by the business owner or representative.
Wag Hotels - Santa Monica
- Pet Boarding
- Santa Monica, CA
About this business
Wag Hotels is the Ultimate Stay & Play Resort Delight your four-legged friend with a one-of-a-kind adventure at our West LA pet hotel, open 24/7/365 for your convenience. At Wag Hotels we believe each pet deserves truly personalized care. Whether you’re looking for a place that your puppy can romp around and make new friends, or a serene environment for invigorating cat naps, you’ll find it at our state-of-the-art pet hotel in West LA, conveniently located near the 405 and 10 freeways.
Location details
1653 19th St, Santa Monica, CA, 90404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everything! I will go here forever! I seriously can't thank everyone enough for their love and affection for my sweet boy.
Business response:
Good morning, Elsa! Thank you so much for your kind words! We really appreciate the shoutout and thank you so much for trusting us with your puppy! We really hope to see you guys again real soon! Helmuth Jaime General Manager Wag Hotels-Santa Monica
Anytime Klaus realizes we go to Wags, he forgets I exist and starts running straight to the door. Everyone on the staff knows him and he rolls on his back to get belly rubs. I genuinely believe dogs are the best reviewers of daycare/ boarding and from what I'm seeing, Klaus LOVES it here and he is loved right back. That aside, Wags has been a life saver for me in several situations. While I work from home, I travel a lot for business and I often have to pack up and leave unexpectedly. They are always able to accommodate and... read more
Business response:
Good Morning! Thank you so much for sharing your wonderful experience with Wags! It’s always a joy to hear how much Klaus loves his visits—his excitement and belly rub rituals never fail to brighten our day. You're absolutely right, dogs are the best reviewers, and knowing Klaus feels happy and loved here is the ultimate compliment. We’re so glad we’ve been able to support you during your busy schedule. Our goal is to provide flexibility and peace of mind, and it’s great to hear that our 24/7 availability and easy booking ... read more
I've now brought my fur baby here twice and I couldn't be happier. I really like how the first two doggy daycare visits are free. This gave me the opportunity to gauge if my dog enjoys being here, as well as my own experience with their service. I felt at ease at how they require the necessary vaccinations for every pet that visits. I also like how they have employees that keep their eyes on the dogs in daycare to ensure their comfortability and that their space is clean. One of the things that really stood out to me abo... read more
Business response:
Good Morning! Thank you so much for your wonderful review and for trusting us with your fur baby! We’re so glad to hear that you had a positive experience during your visits. It’s our goal to ensure both you and your pet feel comfortable and cared for every step of the way. We’re happy that our free trial daycare sessions helped ease the transition and allowed you to experience the quality of our service firsthand. Our team works hard to maintain a clean and safe environment for all the pets in our care, and we’re always h... read more
I'm a millennial w/ no kids so my pup is my WORLD. He also has separation anxiety so I can't leave him alone, not even for a millisecond. So when he has to go to Wags, even for 2 hours, he is just thrilled. No 'goodbye Mom' - just take off towards the door. Helmuth, Josh, Bella, Danae, Daemon (sorry sp, dont kill me), Omar, just to name a few.. IRINA - thank you. The whole team is just amazing with him and I wish I can remember all their names. I like to think they give my pup special treatment but nope. They treat all doggi... read more
Business response:
Good Morning! Thank you so much for your heartfelt review! We're thrilled to hear how much your pup enjoys their time at Wags, and it means the world to us that you trust us to care for your furry family member. We’re so lucky to have such an amazing team, and I’ll make sure Helmuth, Irina, and the rest of the staff see your kind words! We strive to provide the same love and attention to every pet, and it’s wonderful to know your pup feels at home with us. It’s always a pleasure having them here, and we’re glad we could ac... read more
Thank you for taking in my Bella at the last minute for a bath. I appreciate you all!
Business response:
Good Morning Ella! We were more than delighted to help! Please do visit us again! Helmuth Jaime General Manager Wag Hotels-Santa Monica
I love Wag Hotels Santa Monica! We bring our dog Huck regularly for all day play as well as board him here when we go out of town. They are open 24 hours, so you can come anytime to pick up or drop off which is so convenient, plus it's nice to know there is always a staff member if your dog needs something. The different suite options for overnights are amazing - we love to be able to watch our dog via the cameras in the room, or in the play yard during the day. Huck always gets so excited to come here and the staff are all ... read more
Business response:
Good Afternoon! Thank you so much for your feedback! We absolutely love Huck and love giving him lots of love and attention! We really hope to see you guys again soon!
Wag Santa Monica is just the best!! The staff is always excited to see our Pups! We have one white lab, Winston and a small Doxie-Chi-Pin, Max Goodwin. Both dogs have very different needs and the staff is happy to adjust accordingly for each pup! What's even better - the cameras! I love to watch Max run around. I also love their little extras, nail trims, baths, treats. I know our doggos love Wag because if I mention "Daycare" both dogs perk up and get excited to go!
Business response:
We genuinely admire your kind words about Wag Santa Monica! We're thrilled to hear that Winston and Max Goodwin enjoy their time with us. Thank you for sharing your experience!
Love! The staff is attentive and are completely aware of my dogs daily activities and details when I call or receive a daily report. My dogs are currently there for an extended period due to construction at our home, I just stopped in for a visit. My dogs were excited to see me, I could see they were confident and well taken care of, the experience has been positive especially for two dogs with anxiety and one aging. I highly recommend Wag Hotels.
Business response:
Good Afternoon Heidi! Thank you so much for your wonderful review! We're thrilled to hear that you and your pups have had such a positive experience with us. Our staff takes great pride in ensuring every pet feels comfortable and well-cared-for, especially those with special needs like anxiety. It's great to know that your pups are happy and confident during their stay. We appreciate your recommendation and look forward to continuing to provide the best care for your furry family members! Helmuth Jaime General Manager-Wag ... read more
To date I have been extremely pleased with the service I have received with respect to my 2 chihuahua mixes Luna and Charlie. Approximately a month ago I visited Wag Hotels - Santa Monica because I was going out of town during the 4th of July holiday and needed boarding. It was the 1st time I had ever boarded them. Every employee I encountered while I checked out the facility was extremely friendly and helpful. I was able to "test drive" the daycare for a week so that my 2 fur babies could get used to the facility, and als... read more
Business response:
Good Morning Denise! Thank you so much for sharing your detailed experience with us! We are thrilled to hear that you were extremely pleased with the service provided for Luna and Charlie, during their stay at Wag Hotels - Santa Monica. It's wonderful to know that our friendly and helpful staff made a positive impression during your initial visit. We always strive to make both pets and their owners feel comfortable and confident in our care. We're glad the free daycare week helped you determine the best daycare programs f... read more
Frequently asked questions about Wag Hotels - Santa Monica
How is Wag Hotels - Santa Monica rated?
Wag Hotels - Santa Monica has a 4.9 star rating with 440 reviews.
When is Wag Hotels - Santa Monica open?
Wag Hotels - Santa Monica is open now. It will close at 6:00 p.m.