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Wag Hotels - Santa Monica
- Pet Boarding
- Santa Monica, CA
About this business
Wag Hotels is the Ultimate Stay & Play Resort Delight your four-legged friend with a one-of-a-kind adventure at our West LA pet hotel, open 24/7/365 for your convenience. At Wag Hotels we believe each pet deserves truly personalized care. Whether you’re looking for a place that your puppy can romp around and make new friends, or a serene environment for invigorating cat naps, you’ll find it at our state-of-the-art pet hotel in West LA, conveniently located near the 405 and 10 freeways.
Location details
1653 19th St, Santa Monica, CA, 90404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We LOVE Wag Hotels! We previously had a bad experience at another daycare, and I read great reviews about Wag Hotels. The staff here is exceptionally friendly, attentive, and it shows that they truly care about my dog's wellbeing. The facility is nice and clean, and there is plenty of room for my puppy to run around, make friends and have fun! We are so grateful to have found Wag Hotels and will exclusively be bringing our puppy here for daycare and future boarding needs!
Business response:
Thank you for your wonderful feedback! We are thrilled to hear about your positive experience at Wag Hotels - Santa Monica. We're glad that our staff's friendliness and attentiveness made such a positive impression on you and Bentley. It's great to know that you appreciate our clean facility and the ample space for your dog to play and socialize. We're honored that you've chosen us for your daycare and future boarding needs, and we look forward to continuing to provide excellent care for Bentley!
Love wags hotel. We have 3 dogs and they all love everyone here.' The place is.super clean and organize, They even put parfüme at the end of the day if you request. Manager Dana and Dameon are just amazing people. Always with smile. Thank you all.
Business response:
We genuinely admire your kind words and are thrilled to hear that your dogs love Wag Hotels - Santa Monica. It's wonderful to know that you appreciate our clean and organized facility, as well as our attention to detail with the optional parfume service. We're especially pleased that you've had positive experiences with our team members, Dana and Demone. Their dedication to providing excellent service with a smile is something we're very proud of. Thank you for taking the time to share your experience with us and for trustin... read more
Everything! I will go here forever! I seriously can't thank everyone enough for their love and affection for my sweet boy.
Business response:
Good morning, Elsa! Thank you so much for your kind words! We really appreciate the shoutout and thank you so much for trusting us with your puppy! We really hope to see you guys again real soon! Helmuth Jaime General Manager Wag Hotels-Santa Monica
Anytime Klaus realizes we go to Wags, he forgets I exist and starts running straight to the door. Everyone on the staff knows him and he rolls on his back to get belly rubs. I genuinely believe dogs are the best reviewers of daycare/ boarding and from what I'm seeing, Klaus LOVES it here and he is loved right back. That aside, Wags has been a life saver for me in several situations. While I work from home, I travel a lot for business and I often have to pack up and leave unexpectedly. They are always able to accommodate and... read more
Business response:
Good Morning! Thank you so much for sharing your wonderful experience with Wags! It’s always a joy to hear how much Klaus loves his visits—his excitement and belly rub rituals never fail to brighten our day. You're absolutely right, dogs are the best reviewers, and knowing Klaus feels happy and loved here is the ultimate compliment. We’re so glad we’ve been able to support you during your busy schedule. Our goal is to provide flexibility and peace of mind, and it’s great to hear that our 24/7 availability and easy booking ... read more
I've now brought my fur baby here twice and I couldn't be happier. I really like how the first two doggy daycare visits are free. This gave me the opportunity to gauge if my dog enjoys being here, as well as my own experience with their service. I felt at ease at how they require the necessary vaccinations for every pet that visits. I also like how they have employees that keep their eyes on the dogs in daycare to ensure their comfortability and that their space is clean. One of the things that really stood out to me abo... read more
Business response:
Good Morning! Thank you so much for your wonderful review and for trusting us with your fur baby! We’re so glad to hear that you had a positive experience during your visits. It’s our goal to ensure both you and your pet feel comfortable and cared for every step of the way. We’re happy that our free trial daycare sessions helped ease the transition and allowed you to experience the quality of our service firsthand. Our team works hard to maintain a clean and safe environment for all the pets in our care, and we’re always h... read more
I'm a millennial w/ no kids so my pup is my WORLD. He also has separation anxiety so I can't leave him alone, not even for a millisecond. So when he has to go to Wags, even for 2 hours, he is just thrilled. No 'goodbye Mom' - just take off towards the door. Helmuth, Josh, Bella, Danae, Daemon (sorry sp, dont kill me), Omar, just to name a few.. IRINA - thank you. The whole team is just amazing with him and I wish I can remember all their names. I like to think they give my pup special treatment but nope. They treat all doggi... read more
Business response:
Good Morning! Thank you so much for your heartfelt review! We're thrilled to hear how much your pup enjoys their time at Wags, and it means the world to us that you trust us to care for your furry family member. We’re so lucky to have such an amazing team, and I’ll make sure Helmuth, Irina, and the rest of the staff see your kind words! We strive to provide the same love and attention to every pet, and it’s wonderful to know your pup feels at home with us. It’s always a pleasure having them here, and we’re glad we could ac... read more
Thank you for taking in my Bella at the last minute for a bath. I appreciate you all!
Business response:
Good Morning Ella! We were more than delighted to help! Please do visit us again! Helmuth Jaime General Manager Wag Hotels-Santa Monica
I love Wag Hotels Santa Monica! We bring our dog Huck regularly for all day play as well as board him here when we go out of town. They are open 24 hours, so you can come anytime to pick up or drop off which is so convenient, plus it's nice to know there is always a staff member if your dog needs something. The different suite options for overnights are amazing - we love to be able to watch our dog via the cameras in the room, or in the play yard during the day. Huck always gets so excited to come here and the staff are all ... read more
Business response:
Good Afternoon! Thank you so much for your feedback! We absolutely love Huck and love giving him lots of love and attention! We really hope to see you guys again soon!
Wag Santa Monica is just the best!! The staff is always excited to see our Pups! We have one white lab, Winston and a small Doxie-Chi-Pin, Max Goodwin. Both dogs have very different needs and the staff is happy to adjust accordingly for each pup! What's even better - the cameras! I love to watch Max run around. I also love their little extras, nail trims, baths, treats. I know our doggos love Wag because if I mention "Daycare" both dogs perk up and get excited to go!
Business response:
We genuinely admire your kind words about Wag Santa Monica! We're thrilled to hear that Winston and Max Goodwin enjoy their time with us. Thank you for sharing your experience!
Frequently asked questions about Wag Hotels - Santa Monica
How is Wag Hotels - Santa Monica rated?
Wag Hotels - Santa Monica has a 4.9 star rating with 443 reviews.
When is Wag Hotels - Santa Monica open?
Wag Hotels - Santa Monica is closed now. It will open at 9:00 a.m.