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1653 19th St, Santa Monica, CA, 90404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been taking my dog to the Wags Hotel for over seven years. (LA and now Santa Monica). The employees have been wonderful. Lately, I have appreciated the help from Armani. He gives exceptional service to my dog. Barbara
Business response:
Thanks, Barbara! :) We appreciate you choosing us for your pups services! Jamie Rahtz General Manager
We've been going to the West LA location for years when we're in LA The new Santa Monica location is amazing and the service is still above and beyond what you'd expect. Armani was super helpful when we checked in for our fur baby day stay and he really seemed excited to work there. We received photos of her in her play group throughout the day. When we picked her up, it was the same great service. The 3 ladies behind the counter were super sweet and our dog, who is very lucky about who she likes, seemed to really enjoy ... read more
Business response:
Thank you so much, Patricia! We love having Pepper in ADP! Thank you for following us to the new location from West LA. We are so glad you love our services!
They're the absolute best! Ronnie is always greeting me with a smile whenever I walk in the door and the team here takes the best care of my little pup every day he spends with them! Thank you, guys, for making sure he has the best time! I love knowing he's in good hands with you all.
Business response:
Thank you so much! We appreciate your feedback and are so happy you’re happy with the service! Thank you! What a great picture! Look at that smile! See you guys soon!
I've been on a serious search for a good place to board my dog for a few days coming up this summer, a friend actually referred me to This company, so I decided to go and check them out . Firstly the place smells great ! The Front desk guy, Ronnie , I believe, greeted me with the biggest smile and made me feel so welcome ! The place is really nice ! I love all the options they have and I love how they're open 24/7. Over all the cleanest doggy hotel I've seen thus far! Wag hotels is a Go for me!
Business response:
Thank you, so much, Chandale! We strive to provide the best experience for both the pet parents and pets--and friendly service and cleanliness are at the top of the list. I'm so glad to hear that you had a great experience with Ronnie and that you felt welcome! You totally are! Thank you, again, so much! :) Jamie Rahtz General Manager
It's been a few weeks since the new location opened, and my dog loves coming for all-day play! There's so much open space for the pups to run around, and hang out in the sun. The entire setup is really nice, very large welcome lobby with lots of goodies for the pups. The new location is super close to the previous location. Every time I drop Neptune off I Iook forward to getting a text and email with a picture of how he is doing. The staff here is AMAZING! Highly recommend if you are looking for daycare, boarding, or groom... read more
Business response:
Thank you so much! My team and I LOVE having Neptune here. He is such a good boy in ADP and loves his new friends. Christi always looks forward to grooming him well. THANK YOU, thank you!
We're extremely selective of where we take our big boy for services, to say the least, he has an extremely loving family. We had been taking our big boy to get cleaned at a grooming salon, but we realized that the new groomers just were there to be there and noticed the quality of the baths were getting lowered. Now we understand, as with all dogs, there are certain quirks, but a good groomer is one that takes the time to understand the four legged client. Patricia, by far and hands down, was the best groomer we've ever ... read more
Business response:
Thank you so much for the kind review. We are so happy you're pleased with our services and staff! We can't wait to see you again!
My dog was so nervous the first 3 weeks going to a 'day play' hotel space, but little by little she really got accustomed to the routine and with every day that passed was a little more excited when we approached the desk and met with staff members. These days.... she's running towards them:) I can hardly hold her bag in the car. She feels safe and seem like she has a ball when she spends the day there. The best is you can get services while there all day, grooming, baths, there are even treats you can purchase for your dog ... read more
Business response:
Thank you, for the review, Gardenia! I am so happy the experience with us has been a positive one for both you and your pup! It's always the best feeling when they're running into the door! Thank you so much again!
Been coming here for quite some time and just wanted to give a big shout out to the West LA team. They've always been great and treat me and my pup like family. Whether it's grooming, all day play, boarding, my dog is always happy and excited to go back. thank you Jaime, Danae, everyone at the front desk, client services, grooming, and Armani for always looking out for my pup. recommended for all, looking forward to the new location!
Business response:
Thank you so much Charles! Gina always has a blast in ADP and we love seeing both of you guys walk through our doors! Thank you for the kind review! We can't wait for you and Gina to see our new location! :)
My dog Rio absolutely loves coming here for All Day Play! Since I work in Healthcare, Wag Hotels was the only local daycare center that worked with my hours. Their package deal allowed me to do early drop off, late pick up, and even provided feedings at no additional cost. Rio always comes home ready for bed! I am so grateful for the staff at Wags - Armani, Lauren, Barb, etc for always taking great care of him while I'm gone. They are always so kind to their customers and the pets!
Business response:
Thank you, Brie! We love having Rio in All Day Play and watching him romp around with all of his buddies. We love that you love our 24/7 drop off and pick up option--we do too! ;) Thank you, again, for the review! :)
Wag Hotels - Santa Monica has a 4.4 star rating with 578 reviews.
Wag Hotels - Santa Monica is open now. It will close at 6:00 p.m.