Wag Hotels - Santa Monica

Asya S. 

on Yelp

3 years ago

I have been taking my pup Jilly here almost every weekday since May 2021. We are always greeted upon arrival in a professional manner. The process to check in dogs is such a breeze and we rarely wait more than 2 to 3 minutes to check in. Pick up is also always a cinch cuz the staff is super-efficient and retrieve Jilly and bring her to the lobby within minutes. Other great things to note: - - I love checking in during the day on the dog park web cams - I can look in from my laptop or phone - so easy. - - They offer th... read more

Edward L. 

on Yelp

3 years ago

I love this location specifically. I've taken my dog to multiple boarding/Daycares and this one is the best. Their staff is amazing, and Liz is so helpful and professional -- every single day. Wouldn't recommend any other business. 

Naz G. 

on Yelp

3 years ago

My little Bowie has been coming here regularly for 9 months now. Before we selected Wag Hotels, I did alot of research and loved what i witnessed in my tour. I made the decision after a friend of a friend vouched for them. Bowie LOVES his daycare and all his besties here. By besties I dont just mean the dogs, I mean the staff too. He literally flies into their arms when we walk through the doors. More importantly, he is so loved by the staff. They yell his name when he arrives, i know he feels special when he is here. I'm... read more

Melisa L. 

on Yelp

3 years ago

Love leaving my son here, and he loves it as well. I swear, as soon as I turn the corner on Barrington he knows where we are and gets extremely excited and barks to go in lol. Nothing but good things to say about The Wag. Thank you all for caring for sweet boy! 

Jesus C. 

on Yelp

3 years ago

Our golden retriever, Enzo, has been coming here since he was a puppy! Great staff and the wag cam gives you a peace of mind as well, when you can just jump in and see your dog having fun ;) 

Christine L. 

on Yelp

3 years ago

I had a good experience with wag. I originally came in for a dog grooming and originally it didn't meet my expectations, I called in and the manager Justin was super helpful and made it right. The customer service is great and now I'm going to make wag my primary groomer! Thank you for listening and being customer and pup first. 

Maisha S. 

on Yelp

3 years ago

In May, I moved to LA with my 6 month old puppy who had never been alone for more than 3 hours. I received my work assignment and had an evening to find a place for him to go for my 14 hour shift the next day. Jasper has been going there everyday I work since. Each person greets Jasper by name and he is excited to stay, so much so, I wondered if he preferred them to me. Oh, and who needs to go to the groomer when while Jasper's is there, he can get grooming services too. I work long days, sometimes up to 16 hours and I ... read more

Alexis F. 

on Yelp

3 years ago

Manager Rhoda reached out to me and put my mind at ease about a lot of things. She assured me that she personally gave him his pill, fed him, hung out with him and watched a movie, and read a bedtime story. I feel immensely better about his time there knowing this. She also gave me the direct line to call the next time I want to make a reservation, which I will definitely use because nothing about the online booking process went smoothly. It sounds like there were a lot of issues with the internet and things just not worki... read more

Randolph D. 

on Yelp

3 years ago

We love the Wag hotel. It is such a comfortable feeling when we leave our dog Chase here. We don't have to worry about how he is being treat. He always comes home with a smile and it is fun that we can check in on him through the cameras in the play room. The staff is friendly and helpful. The place is clean The manager Justin steps in if ever there is an issue, which is rare, and comes up with a resolution that makes us happy. Very easy to talk to and quick to respond. We will definately continue to bring our dog h... read more