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Wag Hotels - Santa Monica

4.9

About this business

Wag Hotels is the Ultimate Stay & Play Resort Delight your four-legged friend with a one-of-a-kind adventure at our West LA pet hotel, open 24/7/365 for your convenience. At Wag Hotels we believe each pet deserves truly personalized care. Whether you’re looking for a place that your puppy can romp around and make new friends, or a serene environment for invigorating cat naps, you’ll find it at our state-of-the-art pet hotel in West LA, conveniently located near the 405 and 10 freeways. 

Location details

1653 19th St, Santa Monica, CA, 90404, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9455 reviews
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Judi H.'s profile image
Judi H. 
rating
2 years ago

I'm cheating a little bit because I haven' t actually had my dogs stay here BUT I did a tour yesterday and had the most amazing experience. The facility was super clean (granted its brand new), the outdoor play area was great, a ton of nice kennels for boarding the pups, AMAZING and unique private rooms, tons of different services so no matter what your pups jam is - they will be good, and most importantly, the nicest staff. I was greeted by a sweet guy at the front desk who was super personable and then the supervisor on du... read more

Erica P.'s profile image
Erica P. 
rating
2 years ago

This place is great!! My puppy runs in ready to play every time. I can always trust that my pup will be safe and will continue to use Wag! Thanks to all of the staff!!! 

E P.'s profile image
E P. 
rating
2 years ago

This place is great!! My puppy runs in ready to play every time. I can always trust that my pup will be safe and will continue to use Wag! Thanks to all of the staff!!! 

Aaron A.'s profile image
Aaron A. 
rating
2 years ago

This place is AMAZING!!! Ronnie, Sasha, and I can't remember the other woman's name but she helps manage the building - they are all AMAZING! We were so nervous and sad to drop our puppy off for 5 days because it was his first time away from us. They took care of him like he was their own family. They called us to check in, sent us memories, worked with us to get the lowest price and gave our puppy Taz a second home that we can trust. I cannot say enough great things about the staff at this hotel, they went above and beyond ... read more

Business response:

Thank you so much, Aaron! It was pleasure meeting you guys at check in! We loved meeting Taz and having him board with us. We are so happy to have met all of your expectations and that Taz had a blast with the staff and the other pups! 

Emily S.'s profile image
Emily S. 
rating
2 years ago

We have been boarding our dog with Wag for over a year and we just adore the employees. They love our dog as much as we do and it shows in his excitement every time we arrive for daycare or boarding. They give him the extra time and attention he needs, they know his quirks and when he needs a little break and love on him hard. I feel very grateful to know he is not only safe, but very cared for every time he's at Wag! 

Business response:

Thank you, Emily! We are happy to be your pups second family! Jamie Rahtz General Manager 

Alex M.'s profile image
Alex M. 
rating
2 years ago

They are the absolute best here! I take my dog often and I never have a worry when I'm gone! Everyone is so kind and they truly get to know your dog and what they need. Special shout-out to Ronnie and Shasha, Ronnie is the best and always helpful for whatever you need. Sasha sends the best photo updates! 

Business response:

Alex, thank you so much! We are so happy you enjoy the photo updates! Thanks for the shout outs and for choosing Wag Hotels! Jamie Rahtz General Manager 

C F H.'s profile image
C F H. 
rating
2 years ago

Charlotte my love drags me in the door ready for fun. She absolutely loves it there. Armani and his team do such an awesome job. Being a Flight Attendant and having to leave my love is the hardest thing ever. But I feel comfortable with my decision to leave her there. 

Business response:

Thank you so much! We love Charlotte! She always has a blast in All Day Play with her other friends. She is such a sweetie and we are so glad you chose us to be her home away from home! Jamie Rahtz General Manager 

Reign B.'s profile image
Reign B. 
rating
2 years ago

My Koda's 2nd stay at WAG! The staff is awesome, especially Ronnie! He was patient and assuring! I appreciate your kindness and consideration! Thanks so much! !! 

Business response:

We LOVE Koda and are so happy you found us!! Thank so much for the sweet review and we love having him. Such a good boy! Jamie Rahtz General Manager 

Michael M.'s profile image
Michael M. 
rating
2 years ago

Wag Hotels is a life saver! Super easy to pick up and drop off and they allow for early mornings and late pickups. Thank you to all the staff for watching over my pup, Jemma! She loves all the attention and belly scratches. Very friendly staff including Sasha, Shannon and others always greet me and Jemma for pick ups and drop offs. I know Jemma gets all the attention she needs. Thank you!!! 

Business response:

Michael, THANK YOU! We absolutely love having Jemma in Large ADP! Thank you so much for continuing to bring her and for following us from WLA to the new location in Santa Monica! Jamie Rahtz General Manager 

Frequently asked questions about Wag Hotels - Santa Monica

How is Wag Hotels - Santa Monica rated?

Wag Hotels - Santa Monica has a 4.9 star rating with 455 reviews. 

When is Wag Hotels - Santa Monica open?

Wag Hotels - Santa Monica is closed now. It will open tomorrow at 9:00 a.m.