Wag Hotels - Santa Monica

Chandale P. 

on Yelp

2 years ago

I've been on a serious search for a good place to board my dog for a few days coming up this summer, a friend actually referred me to This company, so I decided to go and check them out . Firstly the place smells great ! The Front desk guy, Ronnie , I believe, greeted me with the biggest smile and made me feel so welcome ! The place is really nice ! I love all the options they have and I love how they're open 24/7. Over all the cleanest doggy hotel I've seen thus far! Wag hotels is a Go for me! 

Padraic K. 

on Yelp

2 years ago

It's been a few weeks since the new location opened, and my dog loves coming for all-day play! There's so much open space for the pups to run around, and hang out in the sun. The entire setup is really nice, very large welcome lobby with lots of goodies for the pups. The new location is super close to the previous location. Every time I drop Neptune off I Iook forward to getting a text and email with a picture of how he is doing. The staff here is AMAZING! Highly recommend if you are looking for daycare, boarding, or groom... read more

Jakobi G. 

on Yelp

2 years ago

We're extremely selective of where we take our big boy for services, to say the least, he has an extremely loving family. We had been taking our big boy to get cleaned at a grooming salon, but we realized that the new groomers just were there to be there and noticed the quality of the baths were getting lowered. Now we understand, as with all dogs, there are certain quirks, but a good groomer is one that takes the time to understand the four legged client. Patricia, by far and hands down, was the best groomer we've ever ... read more

Gardenia W. 

on Yelp

2 years ago

My dog was so nervous the first 3 weeks going to a 'day play' hotel space, but little by little she really got accustomed to the routine and with every day that passed was a little more excited when we approached the desk and met with staff members. These days.... she's running towards them:) I can hardly hold her bag in the car. She feels safe and seem like she has a ball when she spends the day there. The best is you can get services while there all day, grooming, baths, there are even treats you can purchase for your dog ... read more

Charles G. 

on Yelp

2 years ago

Been coming here for quite some time and just wanted to give a big shout out to the West LA team. They've always been great and treat me and my pup like family. Whether it's grooming, all day play, boarding, my dog is always happy and excited to go back. thank you Jaime, Danae, everyone at the front desk, client services, grooming, and Armani for always looking out for my pup. recommended for all, looking forward to the new location! 

Brie M. 

on Yelp

2 years ago

My dog Rio absolutely loves coming here for All Day Play! Since I work in Healthcare, Wag Hotels was the only local daycare center that worked with my hours. Their package deal allowed me to do early drop off, late pick up, and even provided feedings at no additional cost. Rio always comes home ready for bed! I am so grateful for the staff at Wags - Armani, Lauren, Barb, etc for always taking great care of him while I'm gone. They are always so kind to their customers and the pets! 

Marina B. 

on Yelp

2 years ago

Second home for my Mila. She loves all her friends and has the best time. Shout out to Armani and the rest of the crew for taking such a good care of my girl. 

Lonnie H. 

on Yelp

2 years ago

So, it's now been a year since I first started bringing my dude, Rocky, to Wag WLA. He has become a mainstay the entire staff knows and loves. His care is always impeccable and beyond reproach. I am ever so thankful and appreciative of the services the entire staff provides for Rocky and me. He's always happy to go and happy to come home. I never have to worry. I'd like to give a couple of special recognitions to the staff I always catch. Ryan, Irina, Armani, Bobby, Jessica, Bella, Danae, Rose, Lauren, Barbara, John, and Ja... read more

Liz D. 

on Yelp

2 years ago

I usually take my dog to the Wag Hotel in Carson, CA instead of the West LA location. That is mainly because of distance to my home. Because of the amount of guests due to the holidays, I took my girl to the West LA location. First of all, I REALLY like the fact that all of her records and information is shared between the locations, so I didn't need to bring everything. My dog is a large Belgian Malinois, so many places get nervous when they see her. They asked me how she behaves. Asked questions. Very professional. Once ... read more