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Wag Hotels - Santa Monica
- Pet Boarding
- Santa Monica, CA
About this business
Wag Hotels is the Ultimate Stay & Play Resort Delight your four-legged friend with a one-of-a-kind adventure at our West LA pet hotel, open 24/7/365 for your convenience. At Wag Hotels we believe each pet deserves truly personalized care. Whether you’re looking for a place that your puppy can romp around and make new friends, or a serene environment for invigorating cat naps, you’ll find it at our state-of-the-art pet hotel in West LA, conveniently located near the 405 and 10 freeways.
Location details
1653 19th St, Santa Monica, CA, 90404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I absolutely love this place. The people who work there truly love animals and pamper my little Stella. Stella is a rescue and is extremely timid to people. But after going there almost every day for a couple months she has been coming out of her shell. She even kissed one of the employees the other day. They send you pictures of your pup and on their app you can see the dogs playing . They also have activities for the dogs, such ugly sweater day around Christmas and puppuccino day. They also sent me a picture of Stella with... read more
Business response:
Stella is a celebrity in Small ADP of course. Thank you so much for the review! Stella is always first in line for our ADP events and always has so much fun taking photos and posing with her friends. Thank you so much, Vanessa!
Rose and the staff are incredible. My dog Billie loves her time there. It's nice knowing the health of my dog is a top priority at Wag hotel and my dog knows and leaps toward the handlers. I recommend Wag Hotel to anyone looking for dog daycare or boarding. The staff truly cares for my dog and that feels really nice as a pet owner.
Business response:
Thank you, Brandon! It's so sweet seeing her run towards us with that smile! My team adores Billie and we always love having her in ADP!
Before I wrote this review, I took a look at the previous reviews and I can't really understand them. My experience was amazing, especially considering that this is the first Rosie has ever been at a day care. She was also there for grooming so it was very simple for me. I can't speak for others but I'll lay out how my experience was: I dropped off Rosie at 7am and the process was super simple: they checked her in and took her into the facility. The person at the front said that the groomer would call me at 9am and I left. ... read more
Business response:
Amy, Thank you so much for the kind words. It was a pleasure meeting you! Rosie had a blast. I am so glad you enjoyed your first visit with us! Pleased to hear that you loved Rosie's grooming and you guys had fun watching her in All Day Play. I received all positive reports on little Rosie. We cannot wait to have her back! Thank you so much again!
We love Wag Hotel West LA!! The staff is friendly & helpful. They have great AC and you can watch the dogs play on the Wag Cam on the app!! The reservation system is easy and you can add treats, walks and other cool stuff. I imagine our Daisy likes it there as she gets excited when we pull up. We are so thankful for Wag Hotel and their great staff!! Thank You Wag Hotel West LA!!
Business response:
& Jean, We are thankful to YOU for bringing Daisy into all of our lives here at Wag. She is a joy to have in ADP and she has made a ton of friends. Thank you so much and we look forward to having her here in a couple of days for her next stay!
We have been taking our greyhound Tina to Wag Hotel - West LA for about a year now and we have only great things to say. Our dog is getting up in years and the level of care at Wag Hotel is exactly what she needs. First off the crew really pay attention and will give feedback on how she's doing during her time boarding. We get little report cards & memories often. When things pop up I know that they've got the know how to make sure she's happy. We really find Wag Hotel is worth the price. It is super convenient, e... read more
Business response:
We absolutely LOVE Tina! She's such a sweet girl. Thank you so much for the kind review and we will see you in a day or so! Cheers!
My fiancé has been taking our dog here recently, and we love it! I get lots of adorable pictures of my dog, the staff clearly cares and loves the dogs they work with. Everyone who works there is always smiling and in the yards they're always cuddling or otherwise engaging with the dogs when I look at the cameras! I rest easy knowing the health of my dog is a top priority to wag hotels, they are quick to call and alert of if our pup isn't eating or has diarrhea, or any other issue they might be dealing with. I absolutely lo... read more
Had the greatest experience with Danae I feel so comfortable leaving my pooch here knowing he's being looked after by the amazing staff. My little guy is very particular but he felt welcomed here! I am so grateful for the fellow animal lovers who genuinely love and take care of them.
Business response:
Hi Lizbeth, thank you for your kind review! We love providing guests with a little extra TLC. Our team are animal lovers, and love doing what they do. Thank you for trusting us!
Had such an amazing experience here!! Danae was the absolute best, she took care of us and I will definitely keep coming back with my pup!!
Business response:
Hi Danielle! We appreciate you leaving us a review!! We are delighted to hear that you trust Danae and the team, and look forward to seeing you again very soon!
Walked in same day and was able to board my pup last minute. Their app is always up to date and easy to use. They are very prompt on responding to reservations. I would only suggest not relying on reaching them by phone as it does require a long wait time to hear back. Otherwise, I have only had good experiences here so far and trust them with my pup!
Business response:
Hello Hannah!! We are so happy to hear that you like our app, and that it is easy for you to interact with and use. We appreciate your wonderful review, thank you!
Frequently asked questions about Wag Hotels - Santa Monica
How is Wag Hotels - Santa Monica rated?
Wag Hotels - Santa Monica has a 4.9 star rating with 440 reviews.
When is Wag Hotels - Santa Monica open?
Wag Hotels - Santa Monica is closed now. It will open at 9:00 a.m.