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Wag Hotels - Santa Monica
- Pet Boarding
- Santa Monica, CA
About this business
Wag Hotels is the Ultimate Stay & Play Resort Delight your four-legged friend with a one-of-a-kind adventure at our West LA pet hotel, open 24/7/365 for your convenience. At Wag Hotels we believe each pet deserves truly personalized care. Whether you’re looking for a place that your puppy can romp around and make new friends, or a serene environment for invigorating cat naps, you’ll find it at our state-of-the-art pet hotel in West LA, conveniently located near the 405 and 10 freeways.
Location details
1653 19th St, Santa Monica, CA, 90404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I love Wag Hotels Santa Monica! We bring our dog Huck regularly for all day play as well as board him here when we go out of town. They are open 24 hours, so you can come anytime to pick up or drop off which is so convenient, plus it's nice to know there is always a staff member if your dog needs something. The different suite options for overnights are amazing - we love to be able to watch our dog via the cameras in the room, or in the play yard during the day. Huck always gets so excited to come here and the staff are all ... read more
Business response:
Good Afternoon! Thank you so much for your feedback! We absolutely love Huck and love giving him lots of love and attention! We really hope to see you guys again soon!
Wag Santa Monica is just the best!! The staff is always excited to see our Pups! We have one white lab, Winston and a small Doxie-Chi-Pin, Max Goodwin. Both dogs have very different needs and the staff is happy to adjust accordingly for each pup! What's even better - the cameras! I love to watch Max run around. I also love their little extras, nail trims, baths, treats. I know our doggos love Wag because if I mention "Daycare" both dogs perk up and get excited to go!
Business response:
We genuinely admire your kind words about Wag Santa Monica! We're thrilled to hear that Winston and Max Goodwin enjoy their time with us. Thank you for sharing your experience!
Love! The staff is attentive and are completely aware of my dogs daily activities and details when I call or receive a daily report. My dogs are currently there for an extended period due to construction at our home, I just stopped in for a visit. My dogs were excited to see me, I could see they were confident and well taken care of, the experience has been positive especially for two dogs with anxiety and one aging. I highly recommend Wag Hotels.
Business response:
Good Afternoon Heidi! Thank you so much for your wonderful review! We're thrilled to hear that you and your pups have had such a positive experience with us. Our staff takes great pride in ensuring every pet feels comfortable and well-cared-for, especially those with special needs like anxiety. It's great to know that your pups are happy and confident during their stay. We appreciate your recommendation and look forward to continuing to provide the best care for your furry family members! Helmuth Jaime General Manager-Wag ... read more
To date I have been extremely pleased with the service I have received with respect to my 2 chihuahua mixes Luna and Charlie. Approximately a month ago I visited Wag Hotels - Santa Monica because I was going out of town during the 4th of July holiday and needed boarding. It was the 1st time I had ever boarded them. Every employee I encountered while I checked out the facility was extremely friendly and helpful. I was able to "test drive" the daycare for a week so that my 2 fur babies could get used to the facility, and als... read more
Business response:
Good Morning Denise! Thank you so much for sharing your detailed experience with us! We are thrilled to hear that you were extremely pleased with the service provided for Luna and Charlie, during their stay at Wag Hotels - Santa Monica. It's wonderful to know that our friendly and helpful staff made a positive impression during your initial visit. We always strive to make both pets and their owners feel comfortable and confident in our care. We're glad the free daycare week helped you determine the best daycare programs f... read more
Wag Hotels SM is the best! Our dog Belly looks forward to going to all day play every morning! The staff is always very friendly and I like that they have separate (and big) yards for large and small dogs. They are also great with boarding and grooming. Highly recommend!
Business response:
Hi there Keith! We extremely appreciate you for this! We are absolutely adored at the fact that Belly loves to come and see us here at Wag Hotels! Belly has always been such an amazing guest and my team loves to spoil her with our Wag love! Thanks for always trusting us with your beautiful girl! With Wag Love, Demone Hilliard Hotel Supervisor (888)-924-5463
From the booking process to check-in (awesome staff) to the excellent app with Dog Cam and Memories, probably the best dog boarding operation around. Highly recommend!
Business response:
Dear Daniel, Thank you so much for your wonderful review! We’re thrilled to hear that you had a positive experience from the booking process to check-in. Our staff works hard to ensure a smooth and enjoyable experience for both you and your furry friend. We’re glad you found our app features, like the Dog Cam and Memories, useful and fun. Your recommendation means the world to us! Looking forward to seeing you and your dog again soon. Best regards, Helmuth Jaime Wag Hotels-Santa Monica
We had a last minute change of travel plans that required us to board our one year old German Shepard. They were so incredibly helpful and patient when we had some problems uploading our documents to the website which already made me feel better. You can really feel their staff smile through the phone. When we took her in, everything was just fun. The dogs, the humans, the whole environment. We normally have a friend look after her and we were always a little apprehensive on trips, but this time we felt totally confident t... read more
Business response:
Thank you so much for your kind words, Mateo. We really appreciate you taking the time out to share your experience with us. Cheers, Wag Hotels - Santa Monica
This is one of the safest, most fun place to daycare or board your dog, puppy, cat, as he/she will be loved and cared for by the staff members that know them. These individuals are always so kind, professional, respectful, and will take care of your pet as if they were their own - which puts me at ease. And being able to check in on my little guy Atticus via their live video feed is comforting too! Dani, Bobby, Bella, Joshua, Irena, Carlynn, Dayna, Felicia, Damone, David, Jisena, Crystal, Omar, Sabina (and my apologies to an... read more
Business response:
Hello Isaac, Thank you for taking the time to leave us a yelp review. It has been so great to watch Atticus become more confident and playful. I appreciate you highlighting our cleaning process and the staff's dedication to animal care. I hope you and Atticus keep coming for a long time. Sincerely, Justin Way, GM
I can't say enough great things about Wag hotel Santa Monica. My husky Sierra has such a blast when I board her and the staff takes such great care of her. They send me pictures during all day play every day and give me report card updates. They also provide discounts for service members. Thank you Wag Hotel for always being so great and giving me peace of mind when I leave my dog with you!
Business response:
Thank you so much for your kind words, Jenn! Sierra was a super awesome puppy! She definitely kept the party going! You guys are always welcome to swing by for daycare or boarding anytime you need us! Also, thank you for your service, Jenn! We hope to see you guys soon!
Frequently asked questions about Wag Hotels - Santa Monica
How is Wag Hotels - Santa Monica rated?
Wag Hotels - Santa Monica has a 4.9 star rating with 455 reviews.
When is Wag Hotels - Santa Monica open?
Wag Hotels - Santa Monica is closed now. It will open on Monday at 9:00 a.m.