Wag Hotels - Santa Monica

Eileen G. 

on Yelp

3 years ago

I just wanted to really compliment Hannah at the Wag Hotel. She has excellent customer service skills. She listens well and understood my concerns. I felt so much better after speaking with her. She is definitely a keeper!!! She was fabulous!! I have been happy with the Wag Hotel. I have used both the Hollywood location and the Barrington location. I went to the Pooch Hotel before it was changed to the Wag Hotel. I was one of the first customers at that time. It is really difficult for me to go away because I just don't li... read more

Taylormei G. 

on Yelp

3 years ago

I called Wag Hotel West LA in a fluster because I needed to find a cat hotel and only had 4 days left. I spoke with the sweetest girl Hannah who assured me that my baby would be in good hands, she made the reservation for me no problem and answered all of my questions. She happened to be working when I dropped him off on way to the airport running late and she did everything possible to make sure I didn't miss my flight and that my boy was well taken care of. He seemed to have had a perfect stay and was in good hands. Shay w... read more

Toni B. 

on Yelp

3 years ago

We adopted our dog, Roo, in November 2019, right before the lockdown. Luckily we were able to do some training with him, but no socialization for a good year and a half. I was worried about taking him to daycare because I had no idea how he would react around other dogs. I was pleasantly surprised that his experience at Wags has made him a more social dog on our walks. He seems to like his time at Wags, and it was a lifesaver for me while we underwent a home improvement project. The ability to check in on him with the camera... read more

Sunnie D. 

on Yelp

3 years ago

Wag was recommended by our sitter and I tried it as soon as our sitter started to need a break or vacation herself. I have two pups and one is super skittish. Thankfully, my other pup is such a protector and helps her sister all the time. The daycare is clean and staff are very friendly. I get addicted to the camera and I find myself just worrying the longer I watch but I could tell that the staff makes sure no one is getting bullied and they are constantly cleaning after the furbabies :-) Yesterday, my two pups were groomed... read more

Andy C. 

on Yelp

3 years ago

Absolute best place to board your dog! The 24/7 pickup time is extremely convenient, this location has tons of parking, and the staff is always extremely friendly. The favorite place for my pup and I! 

Tom S. 

on Yelp

3 years ago

Wag Hotels has been a godsend. They offer many services, from puppy daycare, boarding, and grooming, to name a few. Wag Hotels allows me, as a busy professional, to experience the joy of pet ownership without compromising the safety, developmental, and emotional well-being of my pet. I, as many new puppy parents, had trepidation about leaving my new fur baby with strangers. Wag Hotels personnel were able to quickly extinguish any anxieties I had regarding my new puppy's care. I'd like to especially thank Juan and Angela f... read more

Z R. 

on Yelp

3 years ago

I absolutely LOVE Wag Hotels. I decided one Sunday night to go to a movie and I could not find any daycare open past 7 or 8pm! I came across WAG Hotels and their daycare ends at midnight. Plus the first two visits are free and I could book last minute. Everyone was so friendly and my pup was taken great care of. Thank you WAGS you will always be at the top of my list! 

Liz K. 

on Yelp

4 years ago

Justin Way, the manager at Wags Hotel, truly cares about the integrity of his business and takes the time to answer any and all questions patiently ans excitedly. He is personable, makes me feel comfortable with the environment you are leaving your dog in and keeps you updated on the interactions and new friends your dog is meeting with pictures and memories. 

Harold M. 

on Yelp

4 years ago

I did not give the right amount of stars on my last post. I want everyone to know Carson Southbay is the best place to take your pet. Regardless, the service required for your pet. They have you covered from bathing, boarding, and daycare. I maybe leaving something out so give them a call if your pet needs a friend.