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Wag Hotels - Santa Monica
- Pet Boarding
- Santa Monica, CA
About this business
Wag Hotels is the Ultimate Stay & Play Resort Delight your four-legged friend with a one-of-a-kind adventure at our West LA pet hotel, open 24/7/365 for your convenience. At Wag Hotels we believe each pet deserves truly personalized care. Whether you’re looking for a place that your puppy can romp around and make new friends, or a serene environment for invigorating cat naps, you’ll find it at our state-of-the-art pet hotel in West LA, conveniently located near the 405 and 10 freeways.
Location details
1653 19th St, Santa Monica, CA, 90404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We use to bring our dog Kona to the West LA location before it closed down. We decided to give the Santa Monica location a try and they did not disappoint! The facilities were clean, modern and inviting. During our dog's stay, we loved all the updates we received via email and even a call to ask if we'd want Kona bathed because he was dirty from playing. We appreciated the thoughtfulness behind these gestures. Also, a special shout to Ronnie, the customer relationship specialist. We loved his demeanor and candor and felt he ... read more
Business response:
Chris, thank you! We appreciate your feedback and are so happy that your experience has been positive. Thank you for the special shout outs to my team members as well! Jamie Rahtz General Manager
Ronnie you did it again! I had to leave town for work for several weeks and you had my crazy husky puppy loved and taken care of like no other. Not only was my pup well cared for but he actually put on weight and muscle which has been a struggle of mine to date. Thank you Wag Hotels and Wag Santa Monica, I am as always just blown away by your service.
Business response:
Michaella, THANK YOU! Such a nice review and we appreciate your business! I'm glad you have a piece of mind while you're away and we can take great care of your fur baby. Cheers, Jamie Rahtz General Manager
Left my dog here for a couple days and the staff was wonderful and took great care of him! Will be using again. Special thanks to Armani & Bella for the help!
Business response:
Thanks, Daniel! We appreciate the review and are happy you enjoyed your experience here! Jamie Rahtz General Manager
Our dog, Gina, had a great time there. They take such great care of her. We love it. Shout out to all the care givers there who watch her - especially Bella and Armani who watched her this last time. Sasha as well. Great work everyone! We will be back! Thanks JustinB
Business response:
Justin, THANK YOU so much for allowing us to look after Gina. We loved having her and are so happy you both had a great experience! Jamie Rahtz General Manager
We haven't brought our dogs to daycare for a while (since Covid). We dropped them off at Wag Santa Monica today and they had a great time. This facility is large, incredibly clean, and was able to let us drop off our dogs early. We also got very cute photos of them in the afternoon. Our dogs were so happy and we were able to enjoy our time away knowing they were well taken care of! Thank you to Bella and Armani for taking such great care of them while we were away!!
Business response:
Thank you, Christy! I really appreciate the review and love knowing that you and your pup enjoyed your time here at Wag Hotels. =) Jamie Rahtz General Manager
Wag Hotels SM is the best! Not only do they take amazing care of my sweet pup, but the staff are always friendly and helpful as well! I love that they are always coming up with fun activities to keep the pups interested and engaged as well! Splash day is a personal favorite of my guy. They also offer weekly free add-ons like hair brushing, nail trimming, ear cleaning, and teeth brushing on their Wellness Wednesdays! They are also super attentive- I always hear if they noticed anything strange or different about my pup o... read more
Business response:
Thank you, Kat! We love Jax so much! Our Splash Time All Day Play Champion! Thank you so much for the nice review and acknowledging us by name--that's so nice of you! We love that you love our services and are grateful for your business! Cheers, Jamie Rahtz General Manager
I Love Wag Hotels ! My dog bear has been going to wags since he was a puppy ! The staff is wonderful! A special shout out to Ronnie! He is awesome and thoughtful and he has great energy! 10/10 would recommend letting your put go to daycare or stay overnight at Wag Hotels!
Business response:
Ashlee--thank you so much for taking the time to review us and for the kind words and feedback. I am so happy to hear you enjoy our services. We love Bear! Jamie Rahtz General Manager
Our Zeny enjoyed her stay in Santa Monica, WAG. Armani and Ronnie are super friendly and helpful as far as a pre-stay tour and guidance right uo ti picking Zeny up. We always had home care but we truly trust our furry family to WAG. Thank you all.....
Outstanding! I am very happy with Wags. My Canine American was at ease with the friendly staff, and we picked him up as happy as he's ever been! We will be returning to this business. Thanks, guys!
Business response:
Tyler, thanks! :) I am pleased to hear that you and your pup enjoyed your experience with us! Jamie Rahtz General Manager
Frequently asked questions about Wag Hotels - Santa Monica
How is Wag Hotels - Santa Monica rated?
Wag Hotels - Santa Monica has a 4.9 star rating with 455 reviews.
When is Wag Hotels - Santa Monica open?
Wag Hotels - Santa Monica is closed now. It will open on Monday at 9:00 a.m.