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Wag Hotels - Santa Monica
- Pet Boarding
- Santa Monica, CA
About this business
Location details
1653 19th St, Santa Monica, CA, 90404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely amazing! The staff are caring and helpful. I toured the facility before I decided to board my dog. I also did an all day play to see how she would fit in and she love it. My dog stayed for five nights. They fed her accordingly, sent me daily photo updates, plus I had access to the wag camera to periodically check in. We will definitely be returning and I highly recommend them.
Business response:
Thanks for sharing your experience with us! We sincerely value your feedback and are thrilled to hear that your Fur baby enjoyed their stay at Wag Hotels Santa Monica! We strive to give the absolute best care to all our guests in our facility, and we treat them as our own here! Sincerely, Demone Hilliard Client Services Supervisor Wag Hotels Santa Monica
We LOVE Wag Hotels! We previously had a bad experience at another daycare, and I read great reviews about Wag Hotels. The staff here is exceptionally friendly, attentive, and it shows that they truly care about my dog's wellbeing. The facility is nice and clean, and there is plenty of room for my puppy to run around, make friends and have fun! We are so grateful to have found Wag Hotels and will exclusively be bringing our puppy here for daycare and future boarding needs!
Business response:
Thank you for your wonderful feedback! We are thrilled to hear about your positive experience at Wag Hotels - Santa Monica. We're glad that our staff's friendliness and attentiveness made such a positive impression on you and Bentley. It's great to know that you appreciate our clean facility and the ample space for your dog to play and socialize. We're honored that you've chosen us for your daycare and future boarding needs, and we look forward to continuing to provide excellent care for Bentley!
Love wags hotel. We have 3 dogs and they all love everyone here.' The place is.super clean and organize, They even put parfüme at the end of the day if you request. Manager Dana and Dameon are just amazing people. Always with smile. Thank you all.
Business response:
We genuinely admire your kind words and are thrilled to hear that your dogs love Wag Hotels - Santa Monica. It's wonderful to know that you appreciate our clean and organized facility, as well as our attention to detail with the optional parfume service. We're especially pleased that you've had positive experiences with our team members, Dana and Demone. Their dedication to providing excellent service with a smile is something we're very proud of. Thank you for taking the time to share your experience with us and for trustin... read more
Everything! I will go here forever! I seriously can't thank everyone enough for their love and affection for my sweet boy.
Business response:
Good morning, Elsa! Thank you so much for your kind words! We really appreciate the shoutout and thank you so much for trusting us with your puppy! We really hope to see you guys again real soon! Helmuth Jaime General Manager Wag Hotels-Santa Monica
Anytime Klaus realizes we go to Wags, he forgets I exist and starts running straight to the door. Everyone on the staff knows him and he rolls on his back to get belly rubs. I genuinely believe dogs are the best reviewers of daycare/ boarding and from what I'm seeing, Klaus LOVES it here and he is loved right back. That aside, Wags has been a life saver for me in several situations. While I work from home, I travel a lot for business and I often have to pack up and leave unexpectedly. They are always able to accommodate and... read more
Business response:
Good Morning! Thank you so much for sharing your wonderful experience with Wags! It’s always a joy to hear how much Klaus loves his visits—his excitement and belly rub rituals never fail to brighten our day. You're absolutely right, dogs are the best reviewers, and knowing Klaus feels happy and loved here is the ultimate compliment. We’re so glad we’ve been able to support you during your busy schedule. Our goal is to provide flexibility and peace of mind, and it’s great to hear that our 24/7 availability and easy booking ... read more
We've been bringing our pup Sofie here for about two months now (all day play, as well as a week long boarding stay). The staff are friendly and courteous and I appreciate the detail and attention to ensuring messes in the play yard are swiftly cleaned. They play with the pups and give them cuddles during the day, and our pup Sofie enters in the mornings with her tail wagging, going to great whoever is at the front desk. When I pick her up she digs her heels in, not wanting to leave the parking lot. lol. Once in awhile ther... read more
Business response:
Hi AJ! Thank you so much for your 5-star review and for your feedback on your experiences with us at Wag Hotels in Santa Monica. We love Ms. Sofie and take your feedback very seriously! Thank you for bringing this matter to our attention. We really hope to see Sofie real soon! <3
I've now brought my fur baby here twice and I couldn't be happier. I really like how the first two doggy daycare visits are free. This gave me the opportunity to gauge if my dog enjoys being here, as well as my own experience with their service. I felt at ease at how they require the necessary vaccinations for every pet that visits. I also like how they have employees that keep their eyes on the dogs in daycare to ensure their comfortability and that their space is clean. One of the things that really stood out to me abo... read more
Business response:
Good Morning! Thank you so much for your wonderful review and for trusting us with your fur baby! We’re so glad to hear that you had a positive experience during your visits. It’s our goal to ensure both you and your pet feel comfortable and cared for every step of the way. We’re happy that our free trial daycare sessions helped ease the transition and allowed you to experience the quality of our service firsthand. Our team works hard to maintain a clean and safe environment for all the pets in our care, and we’re always h... read more
I'm a millennial w/ no kids so my pup is my WORLD. He also has separation anxiety so I can't leave him alone, not even for a millisecond. So when he has to go to Wags, even for 2 hours, he is just thrilled. No 'goodbye Mom' - just take off towards the door. Helmuth, Josh, Bella, Danae, Daemon (sorry sp, dont kill me), Omar, just to name a few.. IRINA - thank you. The whole team is just amazing with him and I wish I can remember all their names. I like to think they give my pup special treatment but nope. They treat all doggi... read more
Business response:
Good Morning! Thank you so much for your heartfelt review! We're thrilled to hear how much your pup enjoys their time at Wags, and it means the world to us that you trust us to care for your furry family member. We’re so lucky to have such an amazing team, and I’ll make sure Helmuth, Irina, and the rest of the staff see your kind words! We strive to provide the same love and attention to every pet, and it’s wonderful to know your pup feels at home with us. It’s always a pleasure having them here, and we’re glad we could ac... read more
Thank you for taking in my Bella at the last minute for a bath. I appreciate you all!
Business response:
Good Morning Ella! We were more than delighted to help! Please do visit us again! Helmuth Jaime General Manager Wag Hotels-Santa Monica
Frequently asked questions about Wag Hotels - Santa Monica
How is Wag Hotels - Santa Monica rated?
Wag Hotels - Santa Monica has a 4.4 star rating with 562 reviews.
When is Wag Hotels - Santa Monica open?
Wag Hotels - Santa Monica is open now. It will close at 6:00 p.m.