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Zoro

3.6

About this business

Location details

500 W Madison St # 4000, Chicago, IL, 60661, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.61,446 reviews
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Matthew T's profile image
Matthew T 
2 months ago

Always great service, great products at great prices, easy to use website. Free Shipping over $50.00. Support is awesome. Been using ZORO for my last three companies I worked for and always easy to work with. Getting accounts setup and using them. 

Business response:

Hello *******, Thank you for taking the time to share your positive experience. Were happy to hear your item arrived quickly and that youre satisfied with your purchase! We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team 

Doug J's profile image
Doug J 
2 months ago

Great customer service. Helpful without even asking. Thank you for your help. 

Business response:

Hello *******, Thank you for taking the time to share your positive experience. Were happy to hear your item arrived quickly and that youre satisfied with your purchase! We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team 

Mark N's profile image
Mark N 
2 months ago

I have found Zoro's price to be competitive if not lower than most of the competition. Their shipping department responds fast, and the items ordered are packaged with care to prevent damage in transit. The shipping is expedited and arrives in a mostly timely manner. 

Business response:

Hello ****,Thank you for taking the time to share your positive experience. Were happy to hear your item arrived quickly and that youre satisfied with your purchase! We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team 

Jason M's profile image
Jason M 
2 months ago

I was told to try them by my supervisor for a specific item that most companies dont have. It turns out that Zoro had it at the lowest price. This was great on that item that I will need in the future. 

Business response:

Hello *****, Thank you for taking the time to share your positive experience. Were happy to hear your item arrived quickly and that youre satisfied with your purchase! We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team 

David O's profile image
David O 
2 months ago

All I needed were Sure Fire batteries. Not only were they less expensive than the official site, they were delivered within a few days with a reasonable delivery charge. 

Business response:

Hello *****, Thank you for taking the time to share your positive experience. Were happy to hear your item arrived quickly and that youre satisfied with your purchase! We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team 

Richard B's profile image
Richard B 
2 months ago

Ordered two 7 pound containers of Mole Repellent. Minor problem regarding the condition of product package upon delivery. I contacted ZORO customer support, explained the situation and they could not have been more courteous and responsive. Shipped another of the containers which was received within two days! If the product works as well on my lawn/mole issues as the company does in offering customer satisfaction; I'll be very happy indeed. Thank you, ZORO 

Business response:

Hello *******, Thank you for taking the time to share your positive experience. We truly appreciate your feedback and are glad to hear our team met your expectations. We appreciate your support and look forward to helping you again soon! Please don't hesitate to reach out if you need further assistance. Best,Zoro Team 

Philippe L's profile image
Philippe L 
2 months ago

Excellent pricing and selection of products. Zero is one of my usual spots for acquiring my next tool or item for my next project. 

Business response:

Hello Philippe,Thank you for taking the time to share your positive experience. We truly appreciate your feedback and are glad to hear our team met your expectations. We appreciate your support and look forward to helping you again soon! Please don't hesitate to reach out if you need further assistance. Best,Zoro Team" 

steven t's profile image
steven t 
2 months ago

excellent service and fast delivery of all orders. also they stock quality parts and supplies. 

Business response:

Hello ******, Thank you for taking the time to share your positive experience. We truly appreciate your feedback and are glad to hear our team met your expectations. We appreciate your support and look forward to helping you again soon! Please don't hesitate to reach out if you need further assistance. Best,Zoro Team" 

Timothy A's profile image
Timothy A 
2 months ago

You are always there for me with great products and service! 

Business response:

Hello *******,Thank you for taking the time to share your positive experience. We truly appreciate your feedback and are glad to hear our team met your expectations. We appreciate your support and look forward to helping you again soon! Please don't hesitate to reach out if you need further assistance. Best,Zoro Team 

Frequently asked questions about Zoro

How is Zoro rated?

Zoro has a 3.6 star rating with 1,446 reviews. 

When is Zoro open?

Zoro is open now. It will close at 6:00 p.m.