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Zoro
- Industrial Equipment Supplier
- Chicago, IL
About this business
Location details
500 W Madison St # 4000, Chicago, IL, 60661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a problem ordering the wrong product and they 100% stood by the sale with a full refund.
Business response:
Thank you for sharing your experience. Were glad we were able to help resolve the issue and that everything was taken care of with a full refund. We appreciate your business and hope to serve you again in the future. Please don't hesitate to reach out if you need further assistance. Best,Zoro Team
I ordered a 4-hour rotary timer switch from Zoro because they were the only provider I could find that carried one. Although I used only standard shipping, it arrived in less than 24 hours, neatly and safely packaged. And it's exactly as described and what I needed. I'd definitely buy from them again.
Business response:
Thank you for taking the time to share your positive experience. We truly appreciate your feedback and are glad to hear our team met your expectations. We appreciate your support and look forward to helping you again soon! Please don't hesitate to reach out if you need further assistance. Best,Zoro Team
I was having a hard time trying to find a larger quantity of wire clamps. All the box stores had small quantities bubble wrapped at exorbitant prices.Zoro had what I needed at a fraction of the cost others were asking.I put in my order in the afternoon and received it the next day! Excellent service and pricing!
Business response:
Thank you for your kind feedback! Were glad to hear you were able to find exactly what you needed at a great price and that your order arrived quickly. Our team is committed to continuously improving the shopping experience, and were happy to know we met your expectations. We truly appreciate your business and look forward to serving you again in the future. Please dont hesitate to reach out if you need any further ***************,Zoro Team
I really appreciate the variety of products offered and the incredible pricing as well. It was supper easy to sign up and the orders were delivered and communicated very timely and professional. I would recommend any business that needs to order first aid or safety supplies to consider Zoro as your first option.
Business response:
Thank you for your thoughtful and detailed feedback. Our team is dedicated to continuously enhancing the shopping experience, and were so glad to hear we met your expectations. If theres ever anything we can assist you with in the future, please dont hesitate to reach out. Best, Zoro Team
ZORO has a great selection of products. They usually have most products in stock and have a quick turnaround in getting the items to you. Their web site is easy to navigate and very user friendly.
Business response:
Thank you for taking the time to share your positive experience. We truly appreciate your feedback and are glad to hear our team met your expectations. We appreciate your support and look forward to helping you again soon! Please don't hesitate to reach out if you need further assistance. Best,Zoro Team
The only place you need to look for the products you want. Great selection, price, and super fast shipping!
Business response:
Thank you for your thoughtful feedback! Were always working to improve the shopping experience, and its great to hear we met your expectations. We truly appreciate your support and look forward to assisting you again soon. If theres ever anything you need, please dont hesitate to reach ********,Zoro Team
This was my first experience with Zoro. I needed a good quality surge protector/power strip for my TV and related equipment and got a recommendation for this model by ***** Lite. And I needed one with a long cord. I was delighted to find it here at Zoro for a good price. And the shipping was so fast it took my breath away! Well done, Zoro. I'll shop here again.
Business response:
Thank you for your kind words and for choosing Zoro! Were happy to hear your order arrived quickly and that everything met your expectations. We truly appreciate your feedback and look forward to serving you again on your next order. Please feel free to reach out if you need any further ***************,Zoro Team
Great selection and prompt delivery, my "go-to" for hard to find items.
Business response:
Thank you for your thoughtful review! Were thrilled to hear that our selection and prompt delivery have made us your go-to source for hard-to-find items. We truly appreciate your support and look forward to continuing to serve you in the future! Please don't hesitate to reach out if you need further assistance. Best,Zoro Team
What I like about Zoro and would rate them 5 stars: large selection of different types of products, fast shipping, competitive prices, the coupons. Excellent customer service when I contacted them about a product that did not have a picture.What I don't like about Zoro and would rate them 2 stars: the constant verification including the Captcha pop-*** that I am a legit shopper. I login to your website with my fingerprint/password. If I have a specific product to purchase I typically add it to my cart before looking for some... read more
Business response:
Hello *********,Thank you for your feedback and for sharing both the positives and frustrations with your experience.Please accept our sincere apologies; this is certainly not the experience we strive to provide at Zoro. To resolve this as quickly as possible, we will be reaching out to you shortly from a separate email address: ***************************************** look forward to finding a resolution that works best for you.Thank you,*********
Frequently asked questions about Zoro
How is Zoro rated?
Zoro has a 3.5 star rating with 1,308 reviews.
When is Zoro open?
Zoro is open now. It will close at 6:00 p.m.