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Zoro
- Industrial Equipment Supplier
- Chicago, IL
About this business
Location details
500 W Madison St # 4000, Chicago, IL, 60661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
THE CASTOR WHEELS WERE MADE WELL AND WILL LAST ALOT LONGER!
Business response:
Hello *******,Thank you for taking the time to share your positive experience. We truly appreciate your thoughtful feedback and are glad to hear our team met your expectations. We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team
Zoro is Informative, helpful, responsive and fast shipping. 10 stars!
Business response:
Hello ******, Thank you for taking the time to share your positive experience. We truly appreciate your thoughtful feedback and are glad to hear our team met your expectations. We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team
Great customer service. Promptly replace damaged order when received. No questions asked,
Business response:
Hello ******,Thank you for taking the time to share your positive experience. We truly appreciate your thoughtful feedback and are glad to hear our team met your expectations. We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team
They have a great range of products and are fairly priced. Oftentimes their prices are lower than other vendors. Their rapid and free shipping service on orders over fifty dollars is well received.
Business response:
Hello ***, Thank you for taking the time to share your positive experience. We truly appreciate your thoughtful feedback and are glad to hear our team met your expectations. We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team
Excellent company to do business with. Always deliver the products you expect and respond promptly to both orders and errors.
Business response:
Thank you for taking the time to share your positive experience. We truly appreciate your thoughtful feedback and are glad to hear our team met your expectations. We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team
I needed a mirror for my camper and I couldn't get it online so I called up and the girl was very helpful I got the part and the delivery was unbelievable I got it like the next day or two days I forget but I will definitely use that company again, thanks again **** *******
Business response:
We truly appreciate your kind and detailed feedback. Our team is committed to continually improving the shopping experience, and were glad to know we met your expectations. Please feel free to reach out if we can assist you in the future. Best, Zoro Team
I have been using my local Grainger for many years. I can usually get the same products delivered to my home guickly, and less expensively with Zoro. Excellent service too.
Business response:
Thank you for taking the time to share your positive experience. We truly appreciate your thoughtful feedback and are glad to hear our team met your expectations. We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team
The 5/8" dia. Marine Grade Stainless Steel rod weighing about a pound) was just what I was seeking. The pricing was good and the shipping/delivery was prompt. HOWEVER - - there was an issue that should have been avoid by the ZORO shipping department. When the light weight recycle plastic bag arrived it was EMPTY - - NO SS rod. There was a tear in the "light bag" where the rod slipped out during the shipping by ****** Given the 1 lb. weight of the rod, the ZORO shipping department SHOULD NOT HAVE shipped the rod in the light ... read more
Business response:
Hello **** Thank you for reaching out regarding the issues with your order. Please accept our sincere apologies; this is certainly not the experience we strive to provide at Zoro. To resolve this as quickly as possible, we will be reaching out to you shortly from a separate email address: *************************************** We look forward to finding a resolution that works best for you.Thank you, Zoro Team
Quality products **** great discounts. Fast deliveries ith excellent selection.SDM
Business response:
Hello ********, Thank you for taking the time to share your positive experience. We truly appreciate your thoughtful feedback and are glad to hear our team met your expectations. We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team
Frequently asked questions about Zoro
How is Zoro rated?
Zoro has a 3.6 star rating with 1,446 reviews.
When is Zoro open?
Zoro is open now. It will close at 6:00 p.m.