Zoro

Anthony J. 

on SiteJabber

2 years ago

Terrible Company I placed an order on 8/1/2023. But I got an email stating my order wouldn't be shipped until 9/3/2023. However I only ordered a decal that was on there web pages. Call customer service and they stated it is on back order. I ask why is it on there web page and the answer was we apologize but can't help that it's on back order so I will have to wait over a month to receive my paid item although they are located here within the states. Terrible Company and I wouldn't recommend them to anyone else. 

None O. 

on SiteJabber

2 years ago

Dont! Just don't Do not order from this company period this is the worst experience ever. They will not fulfill your order they will continue to tell you that they will fulfill your order and they will hold up your job. I wish I had read the reviews prior to placing my order stupid of me hope this review helps someone else don't order just don't I think it's a scam minus 10 stars 

Jesse P. 

on SiteJabber

2 years ago

They will charge you more than what you agreed to pay. Received an email after making a purchase saying I was charged an extra 7$. The 8 dollars wast tax or shipping. They were just like, hey we'd like an extra few dollars just for nothing. 

Mark S. 

on SiteJabber

2 years ago

Incomplete order Order of atv hitch was missing cotter pin and packaging seemed like it was a used item haphazardly thrown together and shipped. 

Jack B. 

on SiteJabber

2 years ago

Can't give you simple info on the products they sell I simply asked how much of a cut out an RV vent would need when installing. They had no answer and suggested I contact the manufacturer even though they don't even indicate who the manufacturer is. 

Paul F. 

on SiteJabber

2 years ago

G2108443 DAYTON CHAIN HOIST The hoist worked great at the start, but failed before the warranty ran out. Had to replace it under warranty the first time, but it failed again in same time frame, contacted Zoro for another replacement, they told me to contact Grainger because it was their product. Contacted Grainger, told them the story, they said it's a Zoro problem, back & forth, back & forth, essentially, I was told to go pound sand. Dayton brand quality is bad! See attached picture, it sits in the chain hoist junk yard. Th... read more

Paul C. 

on SiteJabber

2 years ago

ZORÓ STEALS FROM RESIDENTIAL CLIENTS I paid $170 for "2-day shipping", the fine print says that "commercial" address will NOT get ANY weekend deliveries, BUT "residential" addresses it is "not guaranteed" to be delivered on the weekend. THAT IS IMPORTANT, they make a clear and concise message that commercial addresses BEWARE DO NOT SPEND MONEY on "2-day shipping" as your business will not receive it, BUT for the regular home owner SPEND YOUR MONEY WE WANT TO STEAL FROM YOU, as I talked to a representative their message was "... read more

Ruben R. 

on SiteJabber

2 years ago

Untruthful and deceiving delivery dates. If you need an ítem within the timeframe of 7-12 days delivery this company promises, and especially if you have deadlines to meet, don't buy from this company. After 7 days of purchasing a back register for a gas wall heater from Zoro through EBay, I email them to inquire about the delivery status of the item and their customer service desk replied that they were waiting for the item to be delivered to them by the manufacturer. I wasn't allowed to cancel the purchase, even though the... read more

Vicky S. 

on SiteJabber

2 years ago

Waste of time They accept orders for items of stock they don't have, then put you off for a month then have to cancel order.